ankitdhiman/colloquial-hinglish-conversations

messages listlengths 2 2
[ { "content": "यार, आपका rate of interest तो दूसरे bank से ज़्यादा है।", "role": "user" }, { "content": "सर, मैं समझ सकती हूँ। पर हमारी service और quick approval process भी unmatched है।", "role": "assistant" } ]
[ { "content": "Okay, so what is the next step after this call?", "role": "user" }, { "content": "The next step is, I will send you a link to upload your documents securely.", "role": "assistant" } ]
[ { "content": "Actually, अभी थोड़ा confusion है, I need to discuss this with my wife.", "role": "user" }, { "content": "कोई बात नहीं सर, आप आराम से discuss कर लीजिए। क्या मैं परसों फिर से call करूँ?", "role": "assistant" } ]
[ { "content": "Can you just email me all the details? I'll go through them.", "role": "user" }, { "content": "Sure, ma'am. I've just sent the email to the address you provided. Please check.", "role": "assistant" } ]
[ { "content": "मुझे car loan चाहिए... for a second-hand car. मिलेगा?", "role": "user" }, { "content": "जी सर, बिलकुल मिलेगा। बस car पाँच साल से ज़्यादा पुरानी नहीं होनी चाहिए।", "role": "assistant" } ]
[ { "content": "Sorry, I am driving right now. It's not a good time.", "role": "user" }, { "content": "No problem at all, sir. Drive safe. I can call you back in an hour?", "role": "assistant" } ]
[ { "content": "अगर मैं premium time पे नहीं भर पाया तो?", "role": "user" }, { "content": "सर, आपको thirty days का grace period मिलता है premium pay करने के लिए।", "role": "assistant" } ]
[ { "content": "What is the minimum salary requirement for this personal loan?", "role": "user" }, { "content": "The minimum in-hand salary requirement is twenty-five thousand rupees per month, sir.", "role": "assistant" } ]
[ { "content": "अच्छा, aapse pehle bhi kisi ka call aaya tha same cheez ke liye.", "role": "user" }, { "content": "Oh, I apologize for that ma'am. Ho sakta hai system update na hua ho.", "role": "assistant" } ]
[ { "content": "I filled the form online yesterday but got no confirmation.", "role": "user" }, { "content": "Let me check that for you. Can you please provide your application ID?", "role": "assistant" } ]
[ { "content": "मुझे बस 2 लाख का loan चाहिए for my daughter's wedding.", "role": "user" }, { "content": "Congratulations for your daughter! हम wedding loan के लिए special rates offer कर रहे हैं।", "role": "assistant" } ]
[ { "content": "Can I pause my SIP for a few months if I have a financial issue?", "role": "user" }, { "content": "Yes, absolutely. You have the option to pause your SIP for up to three months.", "role": "assistant" } ]
[ { "content": "पता नहीं, I'm not sure if I need insurance right now.", "role": "user" }, { "content": "मैं समझती हूँ। Sir, it's not just an expense, ये आपकी family के लिए एक protection है।", "role": "assistant" } ]
[ { "content": "Your IVR is very confusing, it took me five minutes to connect.", "role": "user" }, { "content": "I am really sorry for the inconvenience, sir. I will definitely pass this feedback on.", "role": "assistant" } ]
[ { "content": "तो... uh... ये mutual funds में risk कितना है?", "role": "user" }, { "content": "Sir, market risk तो होता है, but if you stay invested for the long term, risk काफी कम हो जाता है।", "role": "assistant" } ]
[ { "content": "I already have a life insurance policy from another company.", "role": "user" }, { "content": "That's great, sir. It's always good to have a diversified portfolio. We can offer you a top-up plan with more benefits.", "role": "assistant" } ]
[ { "content": "मेरा CIBIL score a little low hai, to loan milne mein problem hogi?", "role": "user" }, { "content": "Sir, CIBIL score important hai, but hum aapki overall profile dekhte hain. Don't worry, let me see what we can do.", "role": "assistant" } ]
[ { "content": "Wait, one second, my kid is crying... हाँ, sorry. What were you saying?", "role": "user" }, { "content": "No problem, ma'am. I was just explaining the foreclosure charges.", "role": "assistant" } ]
[ { "content": "आपकी branch कहाँ है? Mujhe face-to-face baat karni hai.", "role": "user" }, { "content": "Sir, हमारी nearest branch MG Road पर है। Would you like me to book an appointment for you?", "role": "assistant" } ]
[ { "content": "Does this health insurance cover pre-existing diseases?", "role": "user" }, { "content": "Yes, it does, but after a waiting period of two years.", "role": "assistant" } ]
[ { "content": "अगर मैं loan jaldi close karna chahun to koi penalty to nahi lagegi?", "role": "user" }, { "content": "Sir, six EMIs के बाद कोई prepayment penalty नहीं है।", "role": "assistant" } ]
[ { "content": "I think I got this call by mistake, I never made an inquiry.", "role": "user" }, { "content": "I apologize, sir. It's possible there was a system error. I will make sure your number is removed from our list.", "role": "assistant" } ]
[ { "content": "इसका maturity amount tax-free होगा या taxable?", "role": "user" }, { "content": "Sir, this is a ULIP plan, so the maturity amount is completely tax-free under Section 10(10D).", "role": "assistant" } ]
[ { "content": "My father needs to talk to you, he understands this better. Hold on.", "role": "user" }, { "content": "Sure, no problem. I'm holding.", "role": "assistant" } ]
[ { "content": "मुझे बस ये जानना है, what's the maximum tenure for this home loan?", "role": "user" }, { "content": "Sir, you can get a maximum tenure of thirty years for the home loan.", "role": "assistant" } ]
[ { "content": "Okay okay, I get it. Just send me the quote on my email.", "role": "user" }, { "content": "Definitely, sir. I am sending it right away. You should receive it in the next two minutes.", "role": "assistant" } ]
[ { "content": "ये जो zero-balance account है, इसमें sach mein koi minimum balance nahi rakhna padega?", "role": "user" }, { "content": "जी मैम, बिलकुल। This is a zero-balance account in the true sense, कोई charges नहीं लगेंगे।", "role": "assistant" } ]
[ { "content": "Do you guys have an app for managing the policy?", "role": "user" }, { "content": "Yes, we do. Our mobile app is available on both Android and iOS.", "role": "assistant" } ]
[ { "content": "मैं self-employed हूँ, तो ITR file karna zaroori hai loan ke liye?", "role": "user" }, { "content": "हाँ जी, for self-employed individuals, last two years की ITR required होती है।", "role": "assistant" } ]
[ { "content": "Hello, I can't hear you properly... there's a lot of network issue.", "role": "user" }, { "content": "Is it better now, sir? Should I try calling you on your alternate number?", "role": "assistant" } ]
[ { "content": "ये children's plan में, uhm... nominee kaun ho sakta hai?", "role": "user" }, { "content": "Sir, child plan में policyholder aap rahenge, aur nominee aapka baccha hoga.", "role": "assistant" } ]
[ { "content": "I saw an ad about a lifetime free credit card. Is this the same one?", "role": "user" }, { "content": "Yes ma'am, you are right. This is the lifetime free platinum card with no joining or annual fees.", "role": "assistant" } ]
[ { "content": "अगर policy ke beech mein... you know... god forbid, kuch ho gaya to?", "role": "user" }, { "content": "Sir, in case of an unfortunate event, the entire sum assured is paid to your nominee immediately.", "role": "assistant" } ]
[ { "content": "So, just to confirm, the EMI will be five thousand two hundred rupees, correct?", "role": "user" }, { "content": "Yes, that's absolutely correct. Five thousand two hundred rupees for thirty-six months.", "role": "assistant" } ]
[ { "content": "नहीं, I am not interested. Please remove my number.", "role": "user" }, { "content": "Sure, sir. I have made a note of your request. Sorry to have bothered you.", "role": "assistant" } ]
[ { "content": "Okay, everything sounds good. So, how do I apply?", "role": "user" }, { "content": "Great! I can help you with the application right now on this call itself. It will only take a few minutes.", "role": "assistant" } ]
[ { "content": "Can you explain the cashback feature again? I didn't quite get it.", "role": "user" }, { "content": "Of course. You get a guaranteed one percent cashback on all online spends, ma'am.", "role": "assistant" } ]
[ { "content": "आपका call cut gaya tha last time. You were telling me about the documents.", "role": "user" }, { "content": "I'm sorry about that, sir. Haan, so you will need your PAN card, Aadhar card, and last three months' bank statement.", "role": "assistant" } ]
[ { "content": "Do you offer any discounts for doctors?", "role": "user" }, { "content": "Yes, we have a special professional program for doctors with a lower rate of interest.", "role": "assistant" } ]
[ { "content": "मुझे FD karani hai for one year. Kya interest rate chal raha hai?", "role": "user" }, { "content": "Sir, for a one-year FD, the current interest rate is seven point two five percent. For senior citizens, it's seven point seven five percent.", "role": "assistant" } ]
[ { "content": "Is this call being recorded?", "role": "user" }, { "content": "Yes, sir, for quality and training purposes.", "role": "assistant" } ]
[ { "content": "Sorry, main abhi meeting mein hoon. Call me tomorrow morning, around eleven.", "role": "user" }, { "content": "ज़रूर सर। I have scheduled a callback for tomorrow at eleven AM. Thank you for your time.", "role": "assistant" } ]
[ { "content": "I got a message that my loan application is pre-approved. What does that mean?", "role": "user" }, { "content": "It means based on your profile, you are eligible for the loan. We just need to do a final document verification.", "role": "assistant" } ]
[ { "content": "ये जो आप बोल रहे हो, can I see it somewhere on your website?", "role": "user" }, { "content": "जी बिलकुल, मैं आपको direct uss page ka link message कर देती हूँ।", "role": "assistant" } ]
[ { "content": "What if I miss an EMI payment? What are the charges?", "role": "user" }, { "content": "Sir, there would be a bounce charge plus additional interest for the delayed period.", "role": "assistant" } ]
[ { "content": "Aapki company ka claim settlement ratio kya hai?", "role": "user" }, { "content": "Ma'am, our claim settlement ratio is ninety-eight point seven percent, one of the best in the industry.", "role": "assistant" } ]
[ { "content": "This is... for a mutual fund, right? I am looking for something safer.", "role": "user" }, { "content": "I understand your concern for safety, sir. In that case, we can discuss our Fixed Deposit or Debt Fund options.", "role": "assistant" } ]
[ { "content": "मुझे 5 lakh ka cover chahiye. Uska premium kitna aayega per month?", "role": "user" }, { "content": "Sir, aapki age ke hisab se, five lakh cover ka premium approximately four hundred rupees per month aayega.", "role": "assistant" } ]
[ { "content": "And how long will it take to get the money in my account after approval?", "role": "user" }, { "content": "The amount will be disbursed to your account within twenty-four to forty-eight hours of approval.", "role": "assistant" } ]
[ { "content": "Wait, I am getting another call. Can you hold for a minute?", "role": "user" }, { "content": "Sure, ma'am. Please take your time.", "role": "assistant" } ]
[ { "content": "My address has changed recently. The one you have might be old.", "role": "user" }, { "content": "No worries, sir. I can update it in our system right now. Could you please provide your new address?", "role": "assistant" } ]
[ { "content": "I am looking for a plan that covers critical illnesses as well.", "role": "user" }, { "content": "We have an excellent health plan with a critical illness rider. It covers thirty-two major illnesses.", "role": "assistant" } ]
[ { "content": "Okay, let's say I want to proceed. What do you need from me?", "role": "user" }, { "content": "Great. I would just need to verify your basic details like date of birth and current address to start the process.", "role": "assistant" } ]
[ { "content": "ये KYC online ho jaayega ya kisi ko ghar bhejenge?", "role": "user" }, { "content": "Sir, ab sabkuch online video KYC ke through ho jaata hai. It's a very simple and quick process.", "role": "assistant" } ]
[ { "content": "I heard you have to pay tax on the interest earned from FDs?", "role": "user" }, { "content": "Yes, sir, the interest earned is taxable as per your income tax slab.", "role": "assistant" } ]
[ { "content": "Let me think about it. I will call you back if I am interested.", "role": "user" }, { "content": "No problem, sir. Here is my direct number in case you have any questions. Have a good day.", "role": "assistant" } ]
[ { "content": "आप हिंदी में बात कर सकते हैं? My English is not so good.", "role": "user" }, { "content": "जी बिलकुल, सर। बताइए मैं आपकी क्या सहायता कर सकती हूँ?", "role": "assistant" } ]
[ { "content": "What is the lock-in period for this ELSS fund?", "role": "user" }, { "content": "The lock-in period for an ELSS fund is three years, sir.", "role": "assistant" } ]
[ { "content": "I am not the right person, this is my husband's number. He deals with finances.", "role": "user" }, { "content": "I see, ma'am. Would it be alright if I call him on this number later in the evening?", "role": "assistant" } ]
[ { "content": "मुझे joint account khulwana hai with my spouse. Is that possible online?", "role": "user" }, { "content": "जी, आप online apply kar sakte hain, but for verification, aap dono ko ek baar branch visit karna hoga.", "role": "assistant" } ]
[ { "content": "Do you have any special offers for Diwali?", "role": "user" }, { "content": "Yes, absolutely! For Diwali, we are offering a complete waiver on the processing fee for all personal loans.", "role": "assistant" } ]
[ { "content": "I am an NRI. Am I eligible for this investment plan?", "role": "user" }, { "content": "Yes, NRIs are definitely eligible. We will just need your NRE or NRO account details for the transaction.", "role": "assistant" } ]
[ { "content": "अगर मैं lumpsum invest karna chahoon instead of SIP, toh minimum amount kitna hai?", "role": "user" }, { "content": "Sir, you can start a lumpsum investment with a minimum of five thousand rupees.", "role": "assistant" } ]
[ { "content": "This number is on the DND list. How did you get it?", "role": "user" }, { "content": "I apologize for the call, ma'am. You might have shown interest on one of our online partner websites.", "role": "assistant" } ]
[ { "content": "Could you please spell out the name of the fund again?", "role": "user" }, { "content": "Certainly. It's A-B-C Bluechip Fund.", "role": "assistant" } ]
[ { "content": "Policy ke documents ghar pe aayenge ya online milenge?", "role": "user" }, { "content": "Aapko policy documents email par aa jayenge and a physical copy will also be sent to your registered address.", "role": "assistant" } ]
[ { "content": "Your competitor is offering a slightly better rate. Can you match it?", "role": "user" }, { "content": "Let me quickly check with my manager, sir. Please allow me a moment.", "role": "assistant" } ]
[ { "content": "मुझे senior citizen health plan के बारे में जानना था।", "role": "user" }, { "content": "जी, हमारे पास specially designed senior citizen plans हैं with benefits like domiciliary hospitalization.", "role": "assistant" } ]
[ { "content": "So if I pay ten thousand rupees per month, how much will I get after fifteen years?", "role": "user" }, { "content": "Assuming an average return of twelve percent, you could expect a corpus of around fifty lakh rupees.", "role": "assistant" } ]
[ { "content": "Is there a cooling-off period after I buy the policy?", "role": "user" }, { "content": "Yes, there is a free-look period of fifteen days during which you can cancel the policy if you are not satisfied.", "role": "assistant" } ]
[ { "content": "Actually, my phone's battery is about to die. I will call back.", "role": "user" }, { "content": "No problem, sir. I will await your call.", "role": "assistant" } ]
[ { "content": "आपका office time क्या है? I want to visit the branch tomorrow.", "role": "user" }, { "content": "Sir, we are open from ten AM to four PM, Monday to Saturday.", "role": "assistant" } ]
[ { "content": "This sounds too good to be true. What's the catch?", "role": "user" }, { "content": "Haha, there is no catch, sir. It's a straightforward term insurance plan designed for maximum benefit.", "role": "assistant" } ]
[ { "content": "Can I pay the premium using my credit card?", "role": "user" }, { "content": "Yes, of course. We accept all major credit and debit cards, as well as UPI and net banking.", "role": "assistant" } ]
[ { "content": "मेरा current loan chal raha hai, can I get a top-up on that?", "role": "user" }, { "content": "Yes sir, top-up facility is available after you have paid at least twelve EMIs of your existing loan.", "role": "assistant" } ]
[ { "content": "I am a student. Can I get a credit card?", "role": "user" }, { "content": "We do have a special student credit card with a lower credit limit. You would need to provide your college ID for that.", "role": "assistant" } ]
[ { "content": "Acha, you know what, just schedule my appointment for Friday, four PM.", "role": "user" }, { "content": "Done! Your appointment with our financial advisor is confirmed for this Friday at four PM.", "role": "assistant" } ]
[ { "content": "मुझे बस एक general idea चाहिए था। Thank you for the information.", "role": "user" }, { "content": "You are welcome, ma'am. Feel free to call us back anytime if you have more questions.", "role": "assistant" } ]
[ { "content": "Okay, the details you have sent... one of the numbers is wrong in the document.", "role": "user" }, { "content": "I am very sorry about that. Could you please tell me the correct number so I can rectify it immediately?", "role": "assistant" } ]
[ { "content": "इस credit card पर airport lounge access मिलेगा?", "role": "user" }, { "content": "जी सर, इस card के साथ आपको eight complimentary domestic airport lounge accesses मिलते हैं per year.", "role": "assistant" } ]
[ { "content": "I'm sorry, I was talking to someone else. Can you repeat the last part?", "role": "user" }, { "content": "No problem. I was saying that the premium for a twenty lakh cover would be around nine hundred rupees per month.", "role": "assistant" } ]
[ { "content": "तो मतलब, I can withdraw money from this plan anytime?", "role": "user" }, { "content": "Sir, this is a pension plan, so you can start withdrawing only after the age of sixty. But yes, partial withdrawal is possible after five years for emergencies.", "role": "assistant" } ]
[ { "content": "I just want a simple savings account, not all these fancy ones.", "role": "user" }, { "content": "I understand completely, sir. Our 'Saral Bachat Khata' is a basic savings account with no frills, perfect for your needs.", "role": "assistant" } ]
[ { "content": "Okay, I've received the link. Is it safe to upload my documents here?", "role": "user" }, { "content": "Yes, absolutely. It's a secure, encrypted link, and your documents are completely safe with us.", "role": "assistant" } ]
[ { "content": "भाई, बस final बता दो, how much will I get in hand for a five lakh loan?", "role": "user" }, { "content": "Sir, five lakh ke loan mein se, processing fee aur other charges cut karke, aapke account mein four lakh ninety-two thousand five hundred rupees aayenge.", "role": "assistant" } ]
[ { "content": "Does my credit card have international transaction enabled?", "role": "user" }, { "content": "Let me just check for you... Yes, it is enabled, but I would recommend calling the bank once before you travel to ensure a smooth experience.", "role": "assistant" } ]
[ { "content": "Thank you, Priya, you've been very helpful.", "role": "user" }, { "content": "It was my pleasure, sir. Is there anything else I can assist you with today?", "role": "assistant" } ]
[ { "content": "This is for my business, a proprietorship firm. Process same rahega?", "role": "user" }, { "content": "For a proprietorship firm, the basic process is the same, but we would require some additional business registration documents.", "role": "assistant" } ]
[ { "content": "I'm looking for a gold loan. What is the per-gram rate you are offering?", "role": "user" }, { "content": "Currently, the per-gram rate for a gold loan is four thousand two hundred rupees, sir.", "role": "assistant" } ]
[ { "content": "Actually, अभी मैं थोडा busy हूँ, क्या आप मुझे आधे घंटे बाद call कर सकते हैं?", "role": "user" }, { "content": "जी sure sir, मैं आपको thirty minutes के बाद call back कर लेती हूँ.", "role": "assistant" } ]
[ { "content": "I am mainly looking for a health insurance plan that covers my parents as well.", "role": "user" }, { "content": "That is a great idea ma'am, we have a family floater plan specifically designed for senior citizens.", "role": "assistant" } ]
[ { "content": "यार, इसका interest rate तो बहुत ज्यादा है, market में तो सस्ता मिल रहा है.", "role": "user" }, { "content": "सर, हमारा rate reducing balance पर है, अगर आप calculate करेंगे तो ये actually कम पड़ेगा.", "role": "assistant" } ]
[ { "content": "Does this credit card have any annual maintenance charges or is it lifetime free?", "role": "user" }, { "content": "Currently, we are offering it as lifetime free if you spend fifty thousand rupees in the first ninety days.", "role": "assistant" } ]
[ { "content": "नहीं नहीं, मुझे loan-woan की ज़रुरत नहीं है अभी.", "role": "user" }, { "content": "कोई बात नहीं मैम, बस future reference के लिए पूछ रहा था कि क्या आप eligible हैं.", "role": "assistant" } ]
[ { "content": "Wait, let me check my schedule... umm, can you call me tomorrow at eleven AM?", "role": "user" }, { "content": "Sure, I will lock this time slot and give you a call tomorrow sharply at eleven AM.", "role": "assistant" } ]
[ { "content": "मेरे पास already HDFC का card है, तो मुझे नया वाला क्यों लेना चाहिए?", "role": "user" }, { "content": "देखिये सर, इस card पर आपको online shopping और fuel पर extra reward points मिलेंगे जो HDFC में नहीं हैं.", "role": "assistant" } ]
[ { "content": "See, I don't want to share my salary slips on WhatsApp, is there an email ID?", "role": "user" }, { "content": "Absolutely sir, privacy comes first, please note down my official email ID.", "role": "assistant" } ]
[ { "content": "अरे भैया, कितनी बार call करोगे? मैंने मना किया था ना.", "role": "user" }, { "content": "Extremely sorry sir, शायद system में update नहीं हुआ था, मैं अभी 'do not call' list में डाल देता हूँ.", "role": "assistant" } ]
[ { "content": "Mutual fund में risk कितना है? मतलब पैसा डूब तो नहीं जायेगा ना?", "role": "user" }, { "content": "सर risk तो market पर depend करता है, पर हम आपको safe और large cap funds ही suggest करेंगे.", "role": "assistant" } ]
[ { "content": "I am listening, but please be quick, I have a meeting in five minutes.", "role": "user" }, { "content": "Understood, I will just explain the three main benefits in sixty seconds.", "role": "assistant" } ]

[ { "content": "यार, आपका rate of interest तो दूसरे bank से ज़्यादा है।", "role": "user" }, { "content": "सर, मैं समझ सकती हूँ। पर हमारी service और quick approval process भी unmatched है।", "role": "assistant" } ]

[ { "content": "Okay, so what is the next step after this call?", "role": "user" }, { "content": "The next step is, I will send you a link to upload your documents securely.", "role": "assistant" } ]

[ { "content": "Actually, अभी थोड़ा confusion है, I need to discuss this with my wife.", "role": "user" }, { "content": "कोई बात नहीं सर, आप आराम से discuss कर लीजिए। क्या मैं परसों फिर से call करूँ?", "role": "assistant" } ]

[ { "content": "Can you just email me all the details? I'll go through them.", "role": "user" }, { "content": "Sure, ma'am. I've just sent the email to the address you provided. Please check.", "role": "assistant" } ]

[ { "content": "मुझे car loan चाहिए... for a second-hand car. मिलेगा?", "role": "user" }, { "content": "जी सर, बिलकुल मिलेगा। बस car पाँच साल से ज़्यादा पुरानी नहीं होनी चाहिए।", "role": "assistant" } ]

[ { "content": "Sorry, I am driving right now. It's not a good time.", "role": "user" }, { "content": "No problem at all, sir. Drive safe. I can call you back in an hour?", "role": "assistant" } ]

[ { "content": "अगर मैं premium time पे नहीं भर पाया तो?", "role": "user" }, { "content": "सर, आपको thirty days का grace period मिलता है premium pay करने के लिए।", "role": "assistant" } ]

[ { "content": "What is the minimum salary requirement for this personal loan?", "role": "user" }, { "content": "The minimum in-hand salary requirement is twenty-five thousand rupees per month, sir.", "role": "assistant" } ]

[ { "content": "अच्छा, aapse pehle bhi kisi ka call aaya tha same cheez ke liye.", "role": "user" }, { "content": "Oh, I apologize for that ma'am. Ho sakta hai system update na hua ho.", "role": "assistant" } ]

[ { "content": "I filled the form online yesterday but got no confirmation.", "role": "user" }, { "content": "Let me check that for you. Can you please provide your application ID?", "role": "assistant" } ]

[ { "content": "मुझे बस 2 लाख का loan चाहिए for my daughter's wedding.", "role": "user" }, { "content": "Congratulations for your daughter! हम wedding loan के लिए special rates offer कर रहे हैं।", "role": "assistant" } ]

[ { "content": "Can I pause my SIP for a few months if I have a financial issue?", "role": "user" }, { "content": "Yes, absolutely. You have the option to pause your SIP for up to three months.", "role": "assistant" } ]

[ { "content": "पता नहीं, I'm not sure if I need insurance right now.", "role": "user" }, { "content": "मैं समझती हूँ। Sir, it's not just an expense, ये आपकी family के लिए एक protection है।", "role": "assistant" } ]

[ { "content": "Your IVR is very confusing, it took me five minutes to connect.", "role": "user" }, { "content": "I am really sorry for the inconvenience, sir. I will definitely pass this feedback on.", "role": "assistant" } ]

[ { "content": "तो... uh... ये mutual funds में risk कितना है?", "role": "user" }, { "content": "Sir, market risk तो होता है, but if you stay invested for the long term, risk काफी कम हो जाता है।", "role": "assistant" } ]

[ { "content": "I already have a life insurance policy from another company.", "role": "user" }, { "content": "That's great, sir. It's always good to have a diversified portfolio. We can offer you a top-up plan with more benefits.", "role": "assistant" } ]

[ { "content": "मेरा CIBIL score a little low hai, to loan milne mein problem hogi?", "role": "user" }, { "content": "Sir, CIBIL score important hai, but hum aapki overall profile dekhte hain. Don't worry, let me see what we can do.", "role": "assistant" } ]

[ { "content": "Wait, one second, my kid is crying... हाँ, sorry. What were you saying?", "role": "user" }, { "content": "No problem, ma'am. I was just explaining the foreclosure charges.", "role": "assistant" } ]

[ { "content": "आपकी branch कहाँ है? Mujhe face-to-face baat karni hai.", "role": "user" }, { "content": "Sir, हमारी nearest branch MG Road पर है। Would you like me to book an appointment for you?", "role": "assistant" } ]

[ { "content": "Does this health insurance cover pre-existing diseases?", "role": "user" }, { "content": "Yes, it does, but after a waiting period of two years.", "role": "assistant" } ]

[ { "content": "अगर मैं loan jaldi close karna chahun to koi penalty to nahi lagegi?", "role": "user" }, { "content": "Sir, six EMIs के बाद कोई prepayment penalty नहीं है।", "role": "assistant" } ]

[ { "content": "I think I got this call by mistake, I never made an inquiry.", "role": "user" }, { "content": "I apologize, sir. It's possible there was a system error. I will make sure your number is removed from our list.", "role": "assistant" } ]

[ { "content": "इसका maturity amount tax-free होगा या taxable?", "role": "user" }, { "content": "Sir, this is a ULIP plan, so the maturity amount is completely tax-free under Section 10(10D).", "role": "assistant" } ]

[ { "content": "My father needs to talk to you, he understands this better. Hold on.", "role": "user" }, { "content": "Sure, no problem. I'm holding.", "role": "assistant" } ]

[ { "content": "मुझे बस ये जानना है, what's the maximum tenure for this home loan?", "role": "user" }, { "content": "Sir, you can get a maximum tenure of thirty years for the home loan.", "role": "assistant" } ]

[ { "content": "Okay okay, I get it. Just send me the quote on my email.", "role": "user" }, { "content": "Definitely, sir. I am sending it right away. You should receive it in the next two minutes.", "role": "assistant" } ]

[ { "content": "ये जो zero-balance account है, इसमें sach mein koi minimum balance nahi rakhna padega?", "role": "user" }, { "content": "जी मैम, बिलकुल। This is a zero-balance account in the true sense, कोई charges नहीं लगेंगे।", "role": "assistant" } ]

[ { "content": "Do you guys have an app for managing the policy?", "role": "user" }, { "content": "Yes, we do. Our mobile app is available on both Android and iOS.", "role": "assistant" } ]

[ { "content": "मैं self-employed हूँ, तो ITR file karna zaroori hai loan ke liye?", "role": "user" }, { "content": "हाँ जी, for self-employed individuals, last two years की ITR required होती है।", "role": "assistant" } ]

[ { "content": "Hello, I can't hear you properly... there's a lot of network issue.", "role": "user" }, { "content": "Is it better now, sir? Should I try calling you on your alternate number?", "role": "assistant" } ]

[ { "content": "ये children's plan में, uhm... nominee kaun ho sakta hai?", "role": "user" }, { "content": "Sir, child plan में policyholder aap rahenge, aur nominee aapka baccha hoga.", "role": "assistant" } ]

[ { "content": "I saw an ad about a lifetime free credit card. Is this the same one?", "role": "user" }, { "content": "Yes ma'am, you are right. This is the lifetime free platinum card with no joining or annual fees.", "role": "assistant" } ]

[ { "content": "अगर policy ke beech mein... you know... god forbid, kuch ho gaya to?", "role": "user" }, { "content": "Sir, in case of an unfortunate event, the entire sum assured is paid to your nominee immediately.", "role": "assistant" } ]

[ { "content": "So, just to confirm, the EMI will be five thousand two hundred rupees, correct?", "role": "user" }, { "content": "Yes, that's absolutely correct. Five thousand two hundred rupees for thirty-six months.", "role": "assistant" } ]

[ { "content": "नहीं, I am not interested. Please remove my number.", "role": "user" }, { "content": "Sure, sir. I have made a note of your request. Sorry to have bothered you.", "role": "assistant" } ]

[ { "content": "Okay, everything sounds good. So, how do I apply?", "role": "user" }, { "content": "Great! I can help you with the application right now on this call itself. It will only take a few minutes.", "role": "assistant" } ]

[ { "content": "Can you explain the cashback feature again? I didn't quite get it.", "role": "user" }, { "content": "Of course. You get a guaranteed one percent cashback on all online spends, ma'am.", "role": "assistant" } ]

[ { "content": "आपका call cut gaya tha last time. You were telling me about the documents.", "role": "user" }, { "content": "I'm sorry about that, sir. Haan, so you will need your PAN card, Aadhar card, and last three months' bank statement.", "role": "assistant" } ]

[ { "content": "Do you offer any discounts for doctors?", "role": "user" }, { "content": "Yes, we have a special professional program for doctors with a lower rate of interest.", "role": "assistant" } ]

[ { "content": "मुझे FD karani hai for one year. Kya interest rate chal raha hai?", "role": "user" }, { "content": "Sir, for a one-year FD, the current interest rate is seven point two five percent. For senior citizens, it's seven point seven five percent.", "role": "assistant" } ]

[ { "content": "Is this call being recorded?", "role": "user" }, { "content": "Yes, sir, for quality and training purposes.", "role": "assistant" } ]

[ { "content": "Sorry, main abhi meeting mein hoon. Call me tomorrow morning, around eleven.", "role": "user" }, { "content": "ज़रूर सर। I have scheduled a callback for tomorrow at eleven AM. Thank you for your time.", "role": "assistant" } ]

[ { "content": "I got a message that my loan application is pre-approved. What does that mean?", "role": "user" }, { "content": "It means based on your profile, you are eligible for the loan. We just need to do a final document verification.", "role": "assistant" } ]

[ { "content": "ये जो आप बोल रहे हो, can I see it somewhere on your website?", "role": "user" }, { "content": "जी बिलकुल, मैं आपको direct uss page ka link message कर देती हूँ।", "role": "assistant" } ]

[ { "content": "What if I miss an EMI payment? What are the charges?", "role": "user" }, { "content": "Sir, there would be a bounce charge plus additional interest for the delayed period.", "role": "assistant" } ]

[ { "content": "Aapki company ka claim settlement ratio kya hai?", "role": "user" }, { "content": "Ma'am, our claim settlement ratio is ninety-eight point seven percent, one of the best in the industry.", "role": "assistant" } ]

[ { "content": "This is... for a mutual fund, right? I am looking for something safer.", "role": "user" }, { "content": "I understand your concern for safety, sir. In that case, we can discuss our Fixed Deposit or Debt Fund options.", "role": "assistant" } ]

[ { "content": "मुझे 5 lakh ka cover chahiye. Uska premium kitna aayega per month?", "role": "user" }, { "content": "Sir, aapki age ke hisab se, five lakh cover ka premium approximately four hundred rupees per month aayega.", "role": "assistant" } ]

[ { "content": "And how long will it take to get the money in my account after approval?", "role": "user" }, { "content": "The amount will be disbursed to your account within twenty-four to forty-eight hours of approval.", "role": "assistant" } ]

[ { "content": "Wait, I am getting another call. Can you hold for a minute?", "role": "user" }, { "content": "Sure, ma'am. Please take your time.", "role": "assistant" } ]

[ { "content": "My address has changed recently. The one you have might be old.", "role": "user" }, { "content": "No worries, sir. I can update it in our system right now. Could you please provide your new address?", "role": "assistant" } ]

[ { "content": "I am looking for a plan that covers critical illnesses as well.", "role": "user" }, { "content": "We have an excellent health plan with a critical illness rider. It covers thirty-two major illnesses.", "role": "assistant" } ]

[ { "content": "Okay, let's say I want to proceed. What do you need from me?", "role": "user" }, { "content": "Great. I would just need to verify your basic details like date of birth and current address to start the process.", "role": "assistant" } ]

[ { "content": "ये KYC online ho jaayega ya kisi ko ghar bhejenge?", "role": "user" }, { "content": "Sir, ab sabkuch online video KYC ke through ho jaata hai. It's a very simple and quick process.", "role": "assistant" } ]

[ { "content": "I heard you have to pay tax on the interest earned from FDs?", "role": "user" }, { "content": "Yes, sir, the interest earned is taxable as per your income tax slab.", "role": "assistant" } ]

[ { "content": "Let me think about it. I will call you back if I am interested.", "role": "user" }, { "content": "No problem, sir. Here is my direct number in case you have any questions. Have a good day.", "role": "assistant" } ]

[ { "content": "आप हिंदी में बात कर सकते हैं? My English is not so good.", "role": "user" }, { "content": "जी बिलकुल, सर। बताइए मैं आपकी क्या सहायता कर सकती हूँ?", "role": "assistant" } ]

[ { "content": "What is the lock-in period for this ELSS fund?", "role": "user" }, { "content": "The lock-in period for an ELSS fund is three years, sir.", "role": "assistant" } ]

[ { "content": "I am not the right person, this is my husband's number. He deals with finances.", "role": "user" }, { "content": "I see, ma'am. Would it be alright if I call him on this number later in the evening?", "role": "assistant" } ]

[ { "content": "मुझे joint account khulwana hai with my spouse. Is that possible online?", "role": "user" }, { "content": "जी, आप online apply kar sakte hain, but for verification, aap dono ko ek baar branch visit karna hoga.", "role": "assistant" } ]

[ { "content": "Do you have any special offers for Diwali?", "role": "user" }, { "content": "Yes, absolutely! For Diwali, we are offering a complete waiver on the processing fee for all personal loans.", "role": "assistant" } ]

[ { "content": "I am an NRI. Am I eligible for this investment plan?", "role": "user" }, { "content": "Yes, NRIs are definitely eligible. We will just need your NRE or NRO account details for the transaction.", "role": "assistant" } ]

[ { "content": "अगर मैं lumpsum invest karna chahoon instead of SIP, toh minimum amount kitna hai?", "role": "user" }, { "content": "Sir, you can start a lumpsum investment with a minimum of five thousand rupees.", "role": "assistant" } ]

[ { "content": "This number is on the DND list. How did you get it?", "role": "user" }, { "content": "I apologize for the call, ma'am. You might have shown interest on one of our online partner websites.", "role": "assistant" } ]

[ { "content": "Could you please spell out the name of the fund again?", "role": "user" }, { "content": "Certainly. It's A-B-C Bluechip Fund.", "role": "assistant" } ]

[ { "content": "Policy ke documents ghar pe aayenge ya online milenge?", "role": "user" }, { "content": "Aapko policy documents email par aa jayenge and a physical copy will also be sent to your registered address.", "role": "assistant" } ]

[ { "content": "Your competitor is offering a slightly better rate. Can you match it?", "role": "user" }, { "content": "Let me quickly check with my manager, sir. Please allow me a moment.", "role": "assistant" } ]

[ { "content": "मुझे senior citizen health plan के बारे में जानना था।", "role": "user" }, { "content": "जी, हमारे पास specially designed senior citizen plans हैं with benefits like domiciliary hospitalization.", "role": "assistant" } ]

[ { "content": "So if I pay ten thousand rupees per month, how much will I get after fifteen years?", "role": "user" }, { "content": "Assuming an average return of twelve percent, you could expect a corpus of around fifty lakh rupees.", "role": "assistant" } ]

[ { "content": "Is there a cooling-off period after I buy the policy?", "role": "user" }, { "content": "Yes, there is a free-look period of fifteen days during which you can cancel the policy if you are not satisfied.", "role": "assistant" } ]

[ { "content": "Actually, my phone's battery is about to die. I will call back.", "role": "user" }, { "content": "No problem, sir. I will await your call.", "role": "assistant" } ]

[ { "content": "आपका office time क्या है? I want to visit the branch tomorrow.", "role": "user" }, { "content": "Sir, we are open from ten AM to four PM, Monday to Saturday.", "role": "assistant" } ]

[ { "content": "This sounds too good to be true. What's the catch?", "role": "user" }, { "content": "Haha, there is no catch, sir. It's a straightforward term insurance plan designed for maximum benefit.", "role": "assistant" } ]

[ { "content": "Can I pay the premium using my credit card?", "role": "user" }, { "content": "Yes, of course. We accept all major credit and debit cards, as well as UPI and net banking.", "role": "assistant" } ]

[ { "content": "मेरा current loan chal raha hai, can I get a top-up on that?", "role": "user" }, { "content": "Yes sir, top-up facility is available after you have paid at least twelve EMIs of your existing loan.", "role": "assistant" } ]

[ { "content": "I am a student. Can I get a credit card?", "role": "user" }, { "content": "We do have a special student credit card with a lower credit limit. You would need to provide your college ID for that.", "role": "assistant" } ]

[ { "content": "Acha, you know what, just schedule my appointment for Friday, four PM.", "role": "user" }, { "content": "Done! Your appointment with our financial advisor is confirmed for this Friday at four PM.", "role": "assistant" } ]

[ { "content": "मुझे बस एक general idea चाहिए था। Thank you for the information.", "role": "user" }, { "content": "You are welcome, ma'am. Feel free to call us back anytime if you have more questions.", "role": "assistant" } ]

[ { "content": "Okay, the details you have sent... one of the numbers is wrong in the document.", "role": "user" }, { "content": "I am very sorry about that. Could you please tell me the correct number so I can rectify it immediately?", "role": "assistant" } ]

[ { "content": "इस credit card पर airport lounge access मिलेगा?", "role": "user" }, { "content": "जी सर, इस card के साथ आपको eight complimentary domestic airport lounge accesses मिलते हैं per year.", "role": "assistant" } ]

[ { "content": "I'm sorry, I was talking to someone else. Can you repeat the last part?", "role": "user" }, { "content": "No problem. I was saying that the premium for a twenty lakh cover would be around nine hundred rupees per month.", "role": "assistant" } ]

[ { "content": "तो मतलब, I can withdraw money from this plan anytime?", "role": "user" }, { "content": "Sir, this is a pension plan, so you can start withdrawing only after the age of sixty. But yes, partial withdrawal is possible after five years for emergencies.", "role": "assistant" } ]

[ { "content": "I just want a simple savings account, not all these fancy ones.", "role": "user" }, { "content": "I understand completely, sir. Our 'Saral Bachat Khata' is a basic savings account with no frills, perfect for your needs.", "role": "assistant" } ]

[ { "content": "Okay, I've received the link. Is it safe to upload my documents here?", "role": "user" }, { "content": "Yes, absolutely. It's a secure, encrypted link, and your documents are completely safe with us.", "role": "assistant" } ]

[ { "content": "भाई, बस final बता दो, how much will I get in hand for a five lakh loan?", "role": "user" }, { "content": "Sir, five lakh ke loan mein se, processing fee aur other charges cut karke, aapke account mein four lakh ninety-two thousand five hundred rupees aayenge.", "role": "assistant" } ]

[ { "content": "Does my credit card have international transaction enabled?", "role": "user" }, { "content": "Let me just check for you... Yes, it is enabled, but I would recommend calling the bank once before you travel to ensure a smooth experience.", "role": "assistant" } ]

[ { "content": "Thank you, Priya, you've been very helpful.", "role": "user" }, { "content": "It was my pleasure, sir. Is there anything else I can assist you with today?", "role": "assistant" } ]

[ { "content": "This is for my business, a proprietorship firm. Process same rahega?", "role": "user" }, { "content": "For a proprietorship firm, the basic process is the same, but we would require some additional business registration documents.", "role": "assistant" } ]

[ { "content": "I'm looking for a gold loan. What is the per-gram rate you are offering?", "role": "user" }, { "content": "Currently, the per-gram rate for a gold loan is four thousand two hundred rupees, sir.", "role": "assistant" } ]

[ { "content": "Actually, अभी मैं थोडा busy हूँ, क्या आप मुझे आधे घंटे बाद call कर सकते हैं?", "role": "user" }, { "content": "जी sure sir, मैं आपको thirty minutes के बाद call back कर लेती हूँ.", "role": "assistant" } ]

[ { "content": "I am mainly looking for a health insurance plan that covers my parents as well.", "role": "user" }, { "content": "That is a great idea ma'am, we have a family floater plan specifically designed for senior citizens.", "role": "assistant" } ]

[ { "content": "यार, इसका interest rate तो बहुत ज्यादा है, market में तो सस्ता मिल रहा है.", "role": "user" }, { "content": "सर, हमारा rate reducing balance पर है, अगर आप calculate करेंगे तो ये actually कम पड़ेगा.", "role": "assistant" } ]

[ { "content": "Does this credit card have any annual maintenance charges or is it lifetime free?", "role": "user" }, { "content": "Currently, we are offering it as lifetime free if you spend fifty thousand rupees in the first ninety days.", "role": "assistant" } ]

[ { "content": "नहीं नहीं, मुझे loan-woan की ज़रुरत नहीं है अभी.", "role": "user" }, { "content": "कोई बात नहीं मैम, बस future reference के लिए पूछ रहा था कि क्या आप eligible हैं.", "role": "assistant" } ]

[ { "content": "Wait, let me check my schedule... umm, can you call me tomorrow at eleven AM?", "role": "user" }, { "content": "Sure, I will lock this time slot and give you a call tomorrow sharply at eleven AM.", "role": "assistant" } ]

[ { "content": "मेरे पास already HDFC का card है, तो मुझे नया वाला क्यों लेना चाहिए?", "role": "user" }, { "content": "देखिये सर, इस card पर आपको online shopping और fuel पर extra reward points मिलेंगे जो HDFC में नहीं हैं.", "role": "assistant" } ]

[ { "content": "See, I don't want to share my salary slips on WhatsApp, is there an email ID?", "role": "user" }, { "content": "Absolutely sir, privacy comes first, please note down my official email ID.", "role": "assistant" } ]

[ { "content": "अरे भैया, कितनी बार call करोगे? मैंने मना किया था ना.", "role": "user" }, { "content": "Extremely sorry sir, शायद system में update नहीं हुआ था, मैं अभी 'do not call' list में डाल देता हूँ.", "role": "assistant" } ]

[ { "content": "Mutual fund में risk कितना है? मतलब पैसा डूब तो नहीं जायेगा ना?", "role": "user" }, { "content": "सर risk तो market पर depend करता है, पर हम आपको safe और large cap funds ही suggest करेंगे.", "role": "assistant" } ]

[ { "content": "I am listening, but please be quick, I have a meeting in five minutes.", "role": "user" }, { "content": "Understood, I will just explain the three main benefits in sixty seconds.", "role": "assistant" } ]