ankitdhiman/colloquial-hinglish-conversations

messages listlengths 2 2
[ { "content": "Can I see the policy document before making the payment?", "role": "user" }, { "content": "Absolutely ma'am. I am sending the brochure and policy wording to your email address right now.", "role": "assistant" } ]
[ { "content": "Achha, ek baat batao, ismein maternity cover included hai ya alag se lena padega?", "role": "user" }, { "content": "Ma'am, is particular plan mein maternity cover included nahi hai, but humare paas doosre options hain jismein woh cover hota hai.", "role": "assistant" } ]
[ { "content": "I filled the form online but it got stuck at the payment page.", "role": "user" }, { "content": "Not a problem, sir. I can help you with that. Can you please provide me with your application number?", "role": "assistant" } ]
[ { "content": "Suno, abhi main drive kar raha hoon. Can you call me back in half an hour?", "role": "user" }, { "content": "Sure sir, bilkul. Main aapko theek तीस minute baad call karta hoon. Safe driving sir.", "role": "assistant" } ]
[ { "content": "Bhai, itna premium? Pados wali company toh isse sasta de rahi hai.", "role": "user" }, { "content": "Sir, premium ke alawa features aur network hospitals bhi dekhna zaroori hota hai. Humara coverage unse kaafi better hai.", "role": "assistant" } ]
[ { "content": "Okay, what documents would I need to submit?", "role": "user" }, { "content": "You will just need your PAN card, Aadhar card for KYC, and a recent photograph, ma'am.", "role": "assistant" } ]
[ { "content": "Sirf five lakh ka cover? Itne mein aaj kal kya hota hai?", "role": "user" }, { "content": "Aap sahi keh rahe hain sir. Aap chahein toh hum isey dus ya pandrah lakh tak badha sakte hain, premium thoda adjust ho jaayega.", "role": "assistant" } ]
[ { "content": "So, just to confirm, you said my date of birth is twelfth March, nineteen eighty-five, right?", "role": "user" }, { "content": "No sir, I have it as twelfth May, one nine eight five. Is that incorrect?", "role": "assistant" } ]
[ { "content": "Mere parents ke liye bhi le sakte hain ismein? Unki age sixty-five and sixty-eight hai.", "role": "user" }, { "content": "Ji sir, bilkul. But unke liye Senior Citizen plan alag se lena hoga, jiske benefits aur acche hain.", "role": "assistant" } ]
[ { "content": "Abhi salary nahi aayi hai. Main first ko payment kar doon?", "role": "user" }, { "content": "Ji, koi problem nahi. Main aapko first of next month ko payment link ke saath ek reminder bhej dunga.", "role": "assistant" } ]
[ { "content": "Your executive was supposed to come today but he didn't show up.", "role": "user" }, { "content": "I'm very sorry to hear that, ma'am. Let me check what happened and I will arrange a call back for you immediately.", "role": "assistant" } ]
[ { "content": "Policy online manage kar sakte hain ya har cheez ke liye branch jaana padega?", "role": "user" }, { "content": "Sir, sab kuch online ho jaayega. Humari app hai, aap uss se policy manage kar sakte hain, premium pay kar sakte hain, sab kuch.", "role": "assistant" } ]
[ { "content": "I already have a corporate health insurance. Why do I need another one?", "role": "user" }, { "content": "That's a good point, sir. A personal health cover provides security even when you switch jobs and you can customize it to your needs.", "role": "assistant" } ]
[ { "content": "Wait wait, hold on. Pehle wala point dobara samjhana, net chala gaya tha.", "role": "user" }, { "content": "Ji ma'am, no problem. Main bata raha tha ki ismein No Claim Bonus milta hai, matlab har claim-free saal pe aapka cover badh jaayega.", "role": "assistant" } ]
[ { "content": "Is there any waiting period for pre-existing diseases?", "role": "user" }, { "content": "Yes sir, for pre-existing diseases, there's a waiting period of two years, which is standard across the industry.", "role": "assistant" } ]
[ { "content": "Achha, a- a- aapse personal opinion maangu? Which plan is the best out of these three?", "role": "user" }, { "content": "Sir, agar aap meri maanein toh 'Health Protect Plus' wala plan sabse comprehensive hai. Thoda premium zyaada hai but coverage best hai.", "role": "assistant" } ]
[ { "content": "Payment EMI mein ho sakta hai kya? Credit card se.", "role": "user" }, { "content": "Ji sir, bilkul. Jab aap payment link pe click karenge toh wahaan aapko Credit Card EMI ka option dikh jaayega.", "role": "assistant" } ]
[ { "content": "I need some time to discuss this with my husband.", "role": "user" }, { "content": "Of course, ma'am, please take your time. Would it be okay if I call you back tomorrow evening to see if you have any questions?", "role": "assistant" } ]
[ { "content": "Suno, ek minute, background mein TV chal raha hai, aawaz kam kar doon. Haan, ab bolo.", "role": "user" }, { "content": "Ji sir. Main aapko tax benefits ke baare mein bata raha tha under section eighty-D.", "role": "assistant" } ]
[ { "content": "What is the process for making a claim? Is it complicated?", "role": "user" }, { "content": "Not at all, sir. We have both cashless and reimbursement options, and the whole process can be initiated online through our app.", "role": "assistant" } ]
[ { "content": "Bhai, mera Pincode hai one one zero zero nine two. Is area mein cashless hospitals hain aapke?", "role": "user" }, { "content": "Ek minute sir, check karta hoon... Ji sir, aapke area mein Max Hospital, Fortis, aur dusre paanch hospitals humare network mein hain.", "role": "assistant" } ]
[ { "content": "Aapka naam kya bataya aapne? Zara dobara batana.", "role": "user" }, { "content": "Ji, mera naam Aman hai. A M A N, Aman.", "role": "assistant" } ]
[ { "content": "If I am traveling abroad, will this policy cover me?", "role": "user" }, { "content": "Sir, this is a domestic health insurance policy. For international travel, you would need a separate travel insurance plan.", "role": "assistant" } ]
[ { "content": "Aur kuch discount-viscount nahi hai kya? Festival offer jaisa kuch?", "role": "user" }, { "content": "Sir, abhi current mein toh koi offer nahi hai. But agar aap online payment karte hain toh aapko five percent ka digital discount mil jaayega.", "role": "assistant" } ]
[ { "content": "I think I gave you the wrong email address. Can I correct it?", "role": "user" }, { "content": "Yes, of course ma'am. Please tell me the correct email address.", "role": "assistant" } ]
[ { "content": "Policy ke documents ghar pe aayenge ya email pe?", "role": "user" }, { "content": "Sir, jaise hi payment complete hogi, policy documents aapke email par turant aa jaayenge. Physical copy request par bhej di jaati hai.", "role": "assistant" } ]
[ { "content": "Okay, everything sounds good. Let's do it. What's the next step?", "role": "user" }, { "content": "Great, sir! I am sending you a secure payment link via SMS right now. You just need to fill in your details and complete the payment.", "role": "assistant" } ]
[ { "content": "Maine subah hi aapke colleague se baat ki thi, but call drop ho gayi thi.", "role": "user" }, { "content": "Oh, I am sorry for that ma'am. Kya aap unka naam bata sakti hain, ya main aage continue karun?", "role": "assistant" } ]
[ { "content": "Is there a medical check-up required for this policy?", "role": "user" }, { "content": "Sir, since you are below forty-five years of age and have no pre-existing conditions, no medical check-up is required.", "role": "assistant" } ]
[ { "content": "Ye sab theek hai, par mujhe abhi urgent nahi hai. Baad mein dekhte hain.", "role": "user" }, { "content": "Main samajh sakta hoon sir, but health emergencies bata kar nahi aati. Kal kare so aaj kar, hai na?", "role": "assistant" } ]
[ { "content": "Do you guys have a family floater plan?", "role": "user" }, { "content": "Yes, we do. Our family floater plan can cover you, your spouse, and up to two children under a single premium.", "role": "assistant" } ]
[ { "content": "Mera CIBIL score thoda kam hai, toh personal loan milne mein koi problem toh nahi hogi?", "role": "user" }, { "content": "Sir, CIBIL score important hai, but hum doosre factors jaise aapki salary aur employment history bhi consider karte hain.", "role": "assistant" } ]
[ { "content": "How long will it take for the loan to get disbursed after approval?", "role": "user" }, { "content": "Once all the documents are verified, the amount is usually disbursed to your account within twenty-four to forty-eight hours.", "role": "assistant" } ]
[ { "content": "Interest rate fixed rahega ya floating?", "role": "user" }, { "content": "Sir, personal loan ka interest rate fixed rehta hai. Aapki EMI poore tenure mein same rahegi.", "role": "assistant" } ]
[ { "content": "Can I prepay the loan before the tenure ends? Are there any charges?", "role": "user" }, { "content": "Yes, you can prepay the loan after the first six EMIs. There will be a small prepayment charge, as mentioned in the agreement.", "role": "assistant" } ]
[ { "content": "Mujhe two lakh ka loan chahiye, a- a- for a medical emergency. Jaldi ho jaayega?", "role": "user" }, { "content": "Ji sir, bilkul. Agar aapke documents ready hain, toh hum process ko fast-track kar sakte hain. Aap apni salary slip aur bank statement ready rakhiyega.", "role": "assistant" } ]
[ { "content": "I am looking for a mutual fund with moderate risk. What do you suggest?", "role": "user" }, { "content": "For moderate risk, a balanced advantage fund or a large-cap fund would be a good starting point, ma'am. They offer stable returns.", "role": "assistant" } ]
[ { "content": "SIP amount har mahine change kar sakte hain kya?", "role": "user" }, { "content": "Sir, aap existing SIP ka amount change nahi kar sakte. But aap usko stop karke ek naye amount ki fresh SIP start kar sakte hain.", "role": "assistant" } ]
[ { "content": "What is the lock-in period for an ELSS fund?", "role": "user" }, { "content": "Sir, an ELSS fund has a lock-in period of three years, which is the shortest among all tax-saving instruments under section eighty-C.", "role": "assistant" } ]
[ { "content": "Yaar, ye market toh roz upar neeche hota hai. Paisa doob gaya toh?", "role": "user" }, { "content": "Sir, isiliye SIP a- a- accha option hai. Isse aapko market volatility se fayda milta hai, jise rupee cost averaging kehte hain.", "role": "assistant" } ]
[ { "content": "Do I need a Demat account to invest in these mutual funds?", "role": "user" }, { "content": "No, ma'am. You don't need a Demat account. The investment can be done directly through our app using your PAN and bank account details.", "role": "assistant" } ]
[ { "content": "Okay, your details are saved. I'll call you back if I am interested.", "role": "user" }, { "content": "Sure sir. Is there any specific information I can send you on WhatsApp that might help you decide?", "role": "assistant" } ]
[ { "content": "Bhaiya, aap itna fast bol rahe ho, thoda dheere-dheere samjhao na.", "role": "user" }, { "content": "My apologies, sir. Zaroor. Main keh raha tha ki... aapko annual premium payment par... five percent ka discount milega.", "role": "assistant" } ]
[ { "content": "I'm sorry, who is this? I don't remember filling any form.", "role": "user" }, { "content": "Ma'am, you might have enquired on one of our partner websites. It was regarding a ten lakh health insurance plan.", "role": "assistant" } ]
[ { "content": "Aapne bola tha Saturday ko call karoge, but aapka phone nahi aaya.", "role": "user" }, { "content": "I'm extremely sorry about that, sir. I was on an emergency leave. Kya hum abhi paanch minute baat kar sakte hain?", "role": "assistant" } ]
[ { "content": "Is this call being recorded?", "role": "user" }, { "content": "Yes, ma'am. This call is being recorded for quality and training purposes.", "role": "assistant" } ]
[ { "content": "Puraane log kehte hain LIC ke alawa sab bekaar hai. Aapki company new hai kya?", "role": "user" }, { "content": "Sir, LIC bohot respected company hai. Hum bhi industry mein pichle bees saal se hain aur humara customer base bhi kaafi strong hai.", "role": "assistant" } ]
[ { "content": "Can you send all these details over WhatsApp? It's easier for me to read there.", "role": "user" }, { "content": "Definitely sir. I will send you a summary of our conversation and the plan brochure on your WhatsApp number right after this call.", "role": "assistant" } ]
[ { "content": "Mujhe ye sab online nahi karna. Koi office hai aapka Noida mein jahaan main aa sakun?", "role": "user" }, { "content": "Ji ma'am. Humari branch Sector eighteen mein hai. Main aapko SMS par complete address bhej deta hoon.", "role": "assistant" } ]
[ { "content": "Agar policy lene ke baad mujhe pasand nahi aayi toh?", "role": "user" }, { "content": "Sir, aapko policy milne ke baad fifteen days ka free-look period milta hai. Agar aap satisfied nahi hain toh aap usey cancel kar sakte hain.", "role": "assistant" } ]
[ { "content": "Can my brother who lives in the US pay for my policy?", "role": "user" }, { "content": "Yes, he can, but the payment has to be made from an Indian bank account, ma'am.", "role": "assistant" } ]
[ { "content": "Hello, Aman? Main Varun baat kar raha hoon. Last week aapse baat hui thi regarding a home loan.", "role": "user" }, { "content": "Ji Varun sir, mujhe yaad hai. Good afternoon. Batayiye main aapki kya help kar sakta hoon?", "role": "assistant" } ]
[ { "content": "I am self-employed. So what income proof do I need to provide for a loan?", "role": "user" }, { "content": "Sir, in that case, you would need to provide your last two years' Income Tax Returns and your company's bank statements.", "role": "assistant" } ]
[ { "content": "Ek baat बताओ, agar main do saal baad policy band kar doon toh kuch paisa wapas milega?", "role": "user" }, { "content": "Sir, ye ek term insurance plan hai, ismein koi maturity ya surrender value nahi hoti. Iska benefit sirf risk cover hai.", "role": "assistant" } ]
[ { "content": "I am a bit confused between the 'Secure Plus' and 'Health Max' plan. What is the main difference?", "role": "user" }, { "content": "The main difference is that 'Health Max' offers a 'restore benefit', meaning your sum insured gets refilled if you use it up.", "role": "assistant" } ]
[ { "content": "Achha, ye sab chodo. Diwali pe kya bonus mila?", "role": "user" }, { "content": "Haha, sir a- a- bas kaam chal gaya. Sir, wapas plan pe aayein? Main aapko iske room rent capping feature ke baare mein batana chahta tha.", "role": "assistant" } ]
[ { "content": "I have a query. My name is spelled incorrectly in the quotation you sent.", "role": "user" }, { "content": "I apologize for that error, ma'am. I will correct it right away and send you a revised quotation.", "role": "assistant" } ]
[ { "content": "Sirf ek hi bande ka naam as a nominee de sakte hain?", "role": "user" }, { "content": "Nahi sir, aap ek se zyaada nominee bhi add kar sakte hain aur unke beech percentage bhi define kar sakte hain.", "role": "assistant" } ]
[ { "content": "Just a moment... my dog is barking... yeah, sorry about that. What were you saying?", "role": "user" }, { "content": "No problem at all, ma'am. I was explaining the tax benefits under section eighty-D for the premium you pay.", "role": "assistant" } ]
[ { "content": "So, if I am hospitalized for just one day, is that covered?", "role": "user" }, { "content": "Yes, as long as the hospitalization is for a minimum of twenty-four hours, it is covered.", "role": "assistant" } ]
[ { "content": "Payment link kab tak valid hai? Main office se nikal ke karta hoon.", "role": "user" }, { "content": "Sir, ye link twenty-four hours tak valid rahega. Aap aaram se kar sakte hain.", "role": "assistant" } ]
[ { "content": "Is there an app for your company to manage the policy?", "role": "user" }, { "content": "Yes sir, we have a mobile app available for both Android and iOS. You can download it to view and manage your policy anytime.", "role": "assistant" } ]
[ { "content": "Mera number 'Do Not Disturb' pe hai, phir bhi aapka call kaise aaya?", "role": "user" }, { "content": "Sir, DND pe promotional calls block hote hain. Aapne humare portal pe inquiry ki thi, isliye ye ek service call hai.", "role": "assistant" } ]
[ { "content": "Can you please speak up a little? I can't hear you properly.", "role": "user" }, { "content": "Of course. Is this volume better for you now, sir?", "role": "assistant" } ]
[ { "content": "Agar maine smoking chhod di hai, toh premium kam ho jaayega kya?", "role": "user" }, { "content": "Sir, agar aapko smoking chhode hue do saal se zyaada ho gaye hain, toh hum aapko non-smoker rates offer kar sakte hain.", "role": "assistant" } ]
[ { "content": "I am sorry, I was in a meeting. Did you call earlier?", "role": "user" }, { "content": "Yes, ma'am. No problem. I had called to follow up on the mutual fund options we discussed.", "role": "assistant" } ]
[ { "content": "Okay, final price batao with GST. Kitna padega total?", "role": "user" }, { "content": "Ji sir, aapka base premium hai paanch hazaar, aur eighteen percent GST laga kar total aayega five thousand nine hundred rupees.", "role": "assistant" } ]
[ { "content": "Ye policy India ke baahar valid hai kya?", "role": "user" }, { "content": "Nahi ma'am, ye ek domestic policy hai aur iska coverage sirf India ke andar hi valid hai.", "role": "assistant" } ]
[ { "content": "I got a call from another agent from your same company. Why is that?", "role": "user" }, { "content": "I'm sorry for the confusion, sir. It might be a system error. I will make sure your number is assigned only to me to avoid this in the future.", "role": "assistant" } ]
[ { "content": "Policy renewal ke time premium badh jaayega kya?", "role": "user" }, { "content": "Sir, premium aam taur par tabhi badhta hai jab aap ek higher age bracket mein enter karte hain.", "role": "assistant" } ]
[ { "content": "What does 'co-payment' mean? Can you explain in simple terms?", "role": "user" }, { "content": "Co-payment means that you will have to pay a small percentage of the claim amount from your own pocket, and the rest will be paid by the company.", "role": "assistant" } ]
[ { "content": "Achha theek hai. Aap detail email kar do, main padhke aapse baat karta hoon.", "role": "user" }, { "content": "Ji, zaroor. Main aapko saari details abhi email kar raha hoon. Aap kab tak dekh lenge, taaki main uss hisaab se call back karun?", "role": "assistant" } ]
[ { "content": "Do you offer any discounts for long-term policies, like for three years?", "role": "user" }, { "content": "Yes, we do! If you opt for a three-year policy, you can get a discount of up to ten percent on the total premium.", "role": "assistant" } ]
[ { "content": "Mujhe credit card ke liye call mat kiya karo, I don't need one.", "role": "user" }, { "content": "Ma'am, ye call credit card ke liye nahi, aapke life insurance inquiry ke regarding hai.", "role": "assistant" } ]
[ { "content": "Is your company listed on the stock exchange?", "role": "user" }, { "content": "Yes, sir. We are a publicly listed company on both the NSE and BSE.", "role": "assistant" } ]
[ { "content": "Aapke branch ka time kya hai? Main lunch time mein aa sakta hoon.", "role": "user" }, { "content": "Sir, humari branch subah dus baje se shaam paanch baje tak open rehti hai. Lunch time mein staff available rehta hai.", "role": "assistant" } ]
[ { "content": "What is your claim settlement ratio? I want the exact number.", "role": "user" }, { "content": "As per the latest IRDAI report, our claim settlement ratio for the last financial year was ninety-eight point seven percent, ma'am.", "role": "assistant" } ]
[ { "content": "Agar main details de doon toh policy turant chalu ho jaayegi?", "role": "user" }, { "content": "Ji, jaise hi aapki payment successful hoti hai, aapki policy usi moment se active ho jaati hai.", "role": "assistant" } ]
[ { "content": "I am looking to invest about five thousand rupees per month. Where should I put it?", "role": "user" }, { "content": "For a monthly investment of five thousand, you could consider starting an SIP in a diversified equity fund for long-term growth, sir.", "role": "assistant" } ]
[ { "content": "Ek second... mera doosra call aa raha hai. Hold karna please.", "role": "user" }, { "content": "Ji, no problem. Main hold par hoon.", "role": "assistant" } ]
[ { "content": "So if I pay online, is it secure? I am a bit worried about online fraud.", "role": "user" }, { "content": "I understand your concern, sir. The link I will send you is a one hundred percent secure, encrypted payment gateway, directly from the company.", "role": "assistant" } ]
[ { "content": "Bhai, aapke paas time hai? Mujhe aaram se samjhaao. Main thoda confused hoon.", "role": "user" }, { "content": "Ji sir, aapke liye poora time hai. Aap batayiye, kahaan se shuru karun? Kya confusion hai aapko?", "role": "assistant" } ]
[ { "content": "I missed your call. Is this regarding the home loan application?", "role": "user" }, { "content": "Yes, ma'am. This is regarding your home loan application. I just needed to verify your permanent address.", "role": "assistant" } ]
[ { "content": "Tax saving ke liye, iske alawa aur kya options hain?", "role": "user" }, { "content": "Sir, health insurance ke alawa aap ELSS mutual funds ya NPS mein bhi invest kar sakte hain. Unke benefits alag hote hain.", "role": "assistant" } ]
[ { "content": "Is there a cooling-off period after I buy the policy?", "role": "user" }, { "content": "Yes sir, it's called a free-look period. You get fifteen days to review the policy, and if you're not satisfied, you can cancel it.", "role": "assistant" } ]
[ { "content": "Maine aapki website pe dekha tha, ek 'Super Top-up' plan bhi hai. Woh kya cheez hai?", "role": "user" }, { "content": "Sir, 'Super Top-up' plan aapke existing health insurance ke upar extra coverage deta hai, woh bhi bohot kam premium mein.", "role": "assistant" } ]
[ { "content": "Do you have any cashless garages in Pune for car insurance?", "role": "user" }, { "content": "Yes ma'am, we have an extensive network of over two hundred cashless garages in Pune. Can you tell me your specific area?", "role": "assistant" } ]
[ { "content": "Loan ka foreclosure karne par koi penalty lagegi kya?", "role": "user" }, { "content": "Sir, agar aap floating rate par loan lete hain toh koi foreclosure penalty nahi hai, as per RBI guidelines.", "role": "assistant" } ]
[ { "content": "Okay, please schedule a call back for me for this Sunday. Is that possible?", "role": "user" }, { "content": "I'm sorry ma'am, our office is closed on Sunday. I can schedule it for Saturday evening or Monday morning, if that works for you.", "role": "assistant" } ]
[ { "content": "Aapki company ka brand ambassador kaun hai? Just asking aise hi.", "role": "user" }, { "content": "Sir, currently humare brand ambassador Mr. Akshay Kumar hain.", "role": "assistant" } ]
[ { "content": "I am a senior citizen. Are there any special plans for me?", "role": "user" }, { "content": "Yes, absolutely sir. We have dedicated 'Senior Citizen Red Carpet' plans with special features like lower waiting periods and higher entry age.", "role": "assistant" } ]
[ { "content": "Suno, mera beta join karega call, usko samjha dena. He understands this better.", "role": "user" }, { "content": "Ji uncle, koi problem nahi. Aap unko conference pe le lijiye, main unko shuru se sab samjha deta hoon.", "role": "assistant" } ]
[ { "content": "Alright, I'm convinced. Where do I sign?", "role": "user" }, { "content": "That's wonderful to hear, ma'am! Since this is an online process, you just need to give your consent on the payment page. No physical signature is needed.", "role": "assistant" } ]
[ { "content": "Actually मुझे home loan के लिए apply करना था पर... मेरा CIBIL score थोड़ा low है, like six hundred fifty के आसपास।", "role": "user" }, { "content": "जी कोई बात नहीं Sir, अगर आपका score six hundred fifty है तो हम आपको co-applicant add करने का option दे सकते हैं ताकि eligibility बन जाए।", "role": "assistant" } ]
[ { "content": "Can you tell me what is the annual fee for this credit card?", "role": "user" }, { "content": "Sure Ma'am, the annual fee is five hundred rupees plus taxes, but it gets waived off if you spend fifty thousand in a year.", "role": "assistant" } ]
[ { "content": "अरे नहीं यार, अभी मैं busy हूँ, तुम मुझे... um... शाम को call कर सकते हो?", "role": "user" }, { "content": "Okay Sir, main aapko shaam ko six baje call back kar lun?", "role": "assistant" } ]
[ { "content": "Isme hidden charges toh nahi hain na kuch? Kyunki last time bank ne bola kuch aur tha aur kaat liye paise.", "role": "user" }, { "content": "Nahi Ma'am, bilkul transparent process hai. Sirf processing fee lagegi jo ki one percent hai, uske alava koi hidden charge nahi hai.", "role": "assistant" } ]
[ { "content": "Does this health policy cover dental issues as well?", "role": "user" }, { "content": "No Sir, standard OPD dental procedures are not covered, but accidental dental surgery is included in the plan.", "role": "assistant" } ]
[ { "content": "मैडम मैंने documents तो WhatsApp कर दिए थे, अभी तक verification call नहीं आया।", "role": "user" }, { "content": "Sorry for the delay Sir, मैं अभी backend team से check करके आपका verification call prioritize करवा देती हूँ।", "role": "assistant" } ]
[ { "content": "Interest rate bohot zyada hai, dusra bank toh mujhe ten point five de raha hai.", "role": "user" }, { "content": "Sir, wo floating rate hoga, humara fixed rate hai ten point seven five percent, jo long term mein aapke liye better rahega.", "role": "assistant" } ]

[ { "content": "Can I see the policy document before making the payment?", "role": "user" }, { "content": "Absolutely ma'am. I am sending the brochure and policy wording to your email address right now.", "role": "assistant" } ]

[ { "content": "Achha, ek baat batao, ismein maternity cover included hai ya alag se lena padega?", "role": "user" }, { "content": "Ma'am, is particular plan mein maternity cover included nahi hai, but humare paas doosre options hain jismein woh cover hota hai.", "role": "assistant" } ]

[ { "content": "I filled the form online but it got stuck at the payment page.", "role": "user" }, { "content": "Not a problem, sir. I can help you with that. Can you please provide me with your application number?", "role": "assistant" } ]

[ { "content": "Suno, abhi main drive kar raha hoon. Can you call me back in half an hour?", "role": "user" }, { "content": "Sure sir, bilkul. Main aapko theek तीस minute baad call karta hoon. Safe driving sir.", "role": "assistant" } ]

[ { "content": "Bhai, itna premium? Pados wali company toh isse sasta de rahi hai.", "role": "user" }, { "content": "Sir, premium ke alawa features aur network hospitals bhi dekhna zaroori hota hai. Humara coverage unse kaafi better hai.", "role": "assistant" } ]

[ { "content": "Okay, what documents would I need to submit?", "role": "user" }, { "content": "You will just need your PAN card, Aadhar card for KYC, and a recent photograph, ma'am.", "role": "assistant" } ]

[ { "content": "Sirf five lakh ka cover? Itne mein aaj kal kya hota hai?", "role": "user" }, { "content": "Aap sahi keh rahe hain sir. Aap chahein toh hum isey dus ya pandrah lakh tak badha sakte hain, premium thoda adjust ho jaayega.", "role": "assistant" } ]

[ { "content": "So, just to confirm, you said my date of birth is twelfth March, nineteen eighty-five, right?", "role": "user" }, { "content": "No sir, I have it as twelfth May, one nine eight five. Is that incorrect?", "role": "assistant" } ]

[ { "content": "Mere parents ke liye bhi le sakte hain ismein? Unki age sixty-five and sixty-eight hai.", "role": "user" }, { "content": "Ji sir, bilkul. But unke liye Senior Citizen plan alag se lena hoga, jiske benefits aur acche hain.", "role": "assistant" } ]

[ { "content": "Abhi salary nahi aayi hai. Main first ko payment kar doon?", "role": "user" }, { "content": "Ji, koi problem nahi. Main aapko first of next month ko payment link ke saath ek reminder bhej dunga.", "role": "assistant" } ]

[ { "content": "Your executive was supposed to come today but he didn't show up.", "role": "user" }, { "content": "I'm very sorry to hear that, ma'am. Let me check what happened and I will arrange a call back for you immediately.", "role": "assistant" } ]

[ { "content": "Policy online manage kar sakte hain ya har cheez ke liye branch jaana padega?", "role": "user" }, { "content": "Sir, sab kuch online ho jaayega. Humari app hai, aap uss se policy manage kar sakte hain, premium pay kar sakte hain, sab kuch.", "role": "assistant" } ]

[ { "content": "I already have a corporate health insurance. Why do I need another one?", "role": "user" }, { "content": "That's a good point, sir. A personal health cover provides security even when you switch jobs and you can customize it to your needs.", "role": "assistant" } ]

[ { "content": "Wait wait, hold on. Pehle wala point dobara samjhana, net chala gaya tha.", "role": "user" }, { "content": "Ji ma'am, no problem. Main bata raha tha ki ismein No Claim Bonus milta hai, matlab har claim-free saal pe aapka cover badh jaayega.", "role": "assistant" } ]

[ { "content": "Is there any waiting period for pre-existing diseases?", "role": "user" }, { "content": "Yes sir, for pre-existing diseases, there's a waiting period of two years, which is standard across the industry.", "role": "assistant" } ]

[ { "content": "Achha, a- a- aapse personal opinion maangu? Which plan is the best out of these three?", "role": "user" }, { "content": "Sir, agar aap meri maanein toh 'Health Protect Plus' wala plan sabse comprehensive hai. Thoda premium zyaada hai but coverage best hai.", "role": "assistant" } ]

[ { "content": "Payment EMI mein ho sakta hai kya? Credit card se.", "role": "user" }, { "content": "Ji sir, bilkul. Jab aap payment link pe click karenge toh wahaan aapko Credit Card EMI ka option dikh jaayega.", "role": "assistant" } ]

[ { "content": "I need some time to discuss this with my husband.", "role": "user" }, { "content": "Of course, ma'am, please take your time. Would it be okay if I call you back tomorrow evening to see if you have any questions?", "role": "assistant" } ]

[ { "content": "Suno, ek minute, background mein TV chal raha hai, aawaz kam kar doon. Haan, ab bolo.", "role": "user" }, { "content": "Ji sir. Main aapko tax benefits ke baare mein bata raha tha under section eighty-D.", "role": "assistant" } ]

[ { "content": "What is the process for making a claim? Is it complicated?", "role": "user" }, { "content": "Not at all, sir. We have both cashless and reimbursement options, and the whole process can be initiated online through our app.", "role": "assistant" } ]

[ { "content": "Bhai, mera Pincode hai one one zero zero nine two. Is area mein cashless hospitals hain aapke?", "role": "user" }, { "content": "Ek minute sir, check karta hoon... Ji sir, aapke area mein Max Hospital, Fortis, aur dusre paanch hospitals humare network mein hain.", "role": "assistant" } ]

[ { "content": "Aapka naam kya bataya aapne? Zara dobara batana.", "role": "user" }, { "content": "Ji, mera naam Aman hai. A M A N, Aman.", "role": "assistant" } ]

[ { "content": "If I am traveling abroad, will this policy cover me?", "role": "user" }, { "content": "Sir, this is a domestic health insurance policy. For international travel, you would need a separate travel insurance plan.", "role": "assistant" } ]

[ { "content": "Aur kuch discount-viscount nahi hai kya? Festival offer jaisa kuch?", "role": "user" }, { "content": "Sir, abhi current mein toh koi offer nahi hai. But agar aap online payment karte hain toh aapko five percent ka digital discount mil jaayega.", "role": "assistant" } ]

[ { "content": "I think I gave you the wrong email address. Can I correct it?", "role": "user" }, { "content": "Yes, of course ma'am. Please tell me the correct email address.", "role": "assistant" } ]

[ { "content": "Policy ke documents ghar pe aayenge ya email pe?", "role": "user" }, { "content": "Sir, jaise hi payment complete hogi, policy documents aapke email par turant aa jaayenge. Physical copy request par bhej di jaati hai.", "role": "assistant" } ]

[ { "content": "Okay, everything sounds good. Let's do it. What's the next step?", "role": "user" }, { "content": "Great, sir! I am sending you a secure payment link via SMS right now. You just need to fill in your details and complete the payment.", "role": "assistant" } ]

[ { "content": "Maine subah hi aapke colleague se baat ki thi, but call drop ho gayi thi.", "role": "user" }, { "content": "Oh, I am sorry for that ma'am. Kya aap unka naam bata sakti hain, ya main aage continue karun?", "role": "assistant" } ]

[ { "content": "Is there a medical check-up required for this policy?", "role": "user" }, { "content": "Sir, since you are below forty-five years of age and have no pre-existing conditions, no medical check-up is required.", "role": "assistant" } ]

[ { "content": "Ye sab theek hai, par mujhe abhi urgent nahi hai. Baad mein dekhte hain.", "role": "user" }, { "content": "Main samajh sakta hoon sir, but health emergencies bata kar nahi aati. Kal kare so aaj kar, hai na?", "role": "assistant" } ]

[ { "content": "Do you guys have a family floater plan?", "role": "user" }, { "content": "Yes, we do. Our family floater plan can cover you, your spouse, and up to two children under a single premium.", "role": "assistant" } ]

[ { "content": "Mera CIBIL score thoda kam hai, toh personal loan milne mein koi problem toh nahi hogi?", "role": "user" }, { "content": "Sir, CIBIL score important hai, but hum doosre factors jaise aapki salary aur employment history bhi consider karte hain.", "role": "assistant" } ]

[ { "content": "How long will it take for the loan to get disbursed after approval?", "role": "user" }, { "content": "Once all the documents are verified, the amount is usually disbursed to your account within twenty-four to forty-eight hours.", "role": "assistant" } ]

[ { "content": "Interest rate fixed rahega ya floating?", "role": "user" }, { "content": "Sir, personal loan ka interest rate fixed rehta hai. Aapki EMI poore tenure mein same rahegi.", "role": "assistant" } ]

[ { "content": "Can I prepay the loan before the tenure ends? Are there any charges?", "role": "user" }, { "content": "Yes, you can prepay the loan after the first six EMIs. There will be a small prepayment charge, as mentioned in the agreement.", "role": "assistant" } ]

[ { "content": "Mujhe two lakh ka loan chahiye, a- a- for a medical emergency. Jaldi ho jaayega?", "role": "user" }, { "content": "Ji sir, bilkul. Agar aapke documents ready hain, toh hum process ko fast-track kar sakte hain. Aap apni salary slip aur bank statement ready rakhiyega.", "role": "assistant" } ]

[ { "content": "I am looking for a mutual fund with moderate risk. What do you suggest?", "role": "user" }, { "content": "For moderate risk, a balanced advantage fund or a large-cap fund would be a good starting point, ma'am. They offer stable returns.", "role": "assistant" } ]

[ { "content": "SIP amount har mahine change kar sakte hain kya?", "role": "user" }, { "content": "Sir, aap existing SIP ka amount change nahi kar sakte. But aap usko stop karke ek naye amount ki fresh SIP start kar sakte hain.", "role": "assistant" } ]

[ { "content": "What is the lock-in period for an ELSS fund?", "role": "user" }, { "content": "Sir, an ELSS fund has a lock-in period of three years, which is the shortest among all tax-saving instruments under section eighty-C.", "role": "assistant" } ]

[ { "content": "Yaar, ye market toh roz upar neeche hota hai. Paisa doob gaya toh?", "role": "user" }, { "content": "Sir, isiliye SIP a- a- accha option hai. Isse aapko market volatility se fayda milta hai, jise rupee cost averaging kehte hain.", "role": "assistant" } ]

[ { "content": "Do I need a Demat account to invest in these mutual funds?", "role": "user" }, { "content": "No, ma'am. You don't need a Demat account. The investment can be done directly through our app using your PAN and bank account details.", "role": "assistant" } ]

[ { "content": "Okay, your details are saved. I'll call you back if I am interested.", "role": "user" }, { "content": "Sure sir. Is there any specific information I can send you on WhatsApp that might help you decide?", "role": "assistant" } ]

[ { "content": "Bhaiya, aap itna fast bol rahe ho, thoda dheere-dheere samjhao na.", "role": "user" }, { "content": "My apologies, sir. Zaroor. Main keh raha tha ki... aapko annual premium payment par... five percent ka discount milega.", "role": "assistant" } ]

[ { "content": "I'm sorry, who is this? I don't remember filling any form.", "role": "user" }, { "content": "Ma'am, you might have enquired on one of our partner websites. It was regarding a ten lakh health insurance plan.", "role": "assistant" } ]

[ { "content": "Aapne bola tha Saturday ko call karoge, but aapka phone nahi aaya.", "role": "user" }, { "content": "I'm extremely sorry about that, sir. I was on an emergency leave. Kya hum abhi paanch minute baat kar sakte hain?", "role": "assistant" } ]

[ { "content": "Is this call being recorded?", "role": "user" }, { "content": "Yes, ma'am. This call is being recorded for quality and training purposes.", "role": "assistant" } ]

[ { "content": "Puraane log kehte hain LIC ke alawa sab bekaar hai. Aapki company new hai kya?", "role": "user" }, { "content": "Sir, LIC bohot respected company hai. Hum bhi industry mein pichle bees saal se hain aur humara customer base bhi kaafi strong hai.", "role": "assistant" } ]

[ { "content": "Can you send all these details over WhatsApp? It's easier for me to read there.", "role": "user" }, { "content": "Definitely sir. I will send you a summary of our conversation and the plan brochure on your WhatsApp number right after this call.", "role": "assistant" } ]

[ { "content": "Mujhe ye sab online nahi karna. Koi office hai aapka Noida mein jahaan main aa sakun?", "role": "user" }, { "content": "Ji ma'am. Humari branch Sector eighteen mein hai. Main aapko SMS par complete address bhej deta hoon.", "role": "assistant" } ]

[ { "content": "Agar policy lene ke baad mujhe pasand nahi aayi toh?", "role": "user" }, { "content": "Sir, aapko policy milne ke baad fifteen days ka free-look period milta hai. Agar aap satisfied nahi hain toh aap usey cancel kar sakte hain.", "role": "assistant" } ]

[ { "content": "Can my brother who lives in the US pay for my policy?", "role": "user" }, { "content": "Yes, he can, but the payment has to be made from an Indian bank account, ma'am.", "role": "assistant" } ]

[ { "content": "Hello, Aman? Main Varun baat kar raha hoon. Last week aapse baat hui thi regarding a home loan.", "role": "user" }, { "content": "Ji Varun sir, mujhe yaad hai. Good afternoon. Batayiye main aapki kya help kar sakta hoon?", "role": "assistant" } ]

[ { "content": "I am self-employed. So what income proof do I need to provide for a loan?", "role": "user" }, { "content": "Sir, in that case, you would need to provide your last two years' Income Tax Returns and your company's bank statements.", "role": "assistant" } ]

[ { "content": "Ek baat बताओ, agar main do saal baad policy band kar doon toh kuch paisa wapas milega?", "role": "user" }, { "content": "Sir, ye ek term insurance plan hai, ismein koi maturity ya surrender value nahi hoti. Iska benefit sirf risk cover hai.", "role": "assistant" } ]

[ { "content": "I am a bit confused between the 'Secure Plus' and 'Health Max' plan. What is the main difference?", "role": "user" }, { "content": "The main difference is that 'Health Max' offers a 'restore benefit', meaning your sum insured gets refilled if you use it up.", "role": "assistant" } ]

[ { "content": "Achha, ye sab chodo. Diwali pe kya bonus mila?", "role": "user" }, { "content": "Haha, sir a- a- bas kaam chal gaya. Sir, wapas plan pe aayein? Main aapko iske room rent capping feature ke baare mein batana chahta tha.", "role": "assistant" } ]

[ { "content": "I have a query. My name is spelled incorrectly in the quotation you sent.", "role": "user" }, { "content": "I apologize for that error, ma'am. I will correct it right away and send you a revised quotation.", "role": "assistant" } ]

[ { "content": "Sirf ek hi bande ka naam as a nominee de sakte hain?", "role": "user" }, { "content": "Nahi sir, aap ek se zyaada nominee bhi add kar sakte hain aur unke beech percentage bhi define kar sakte hain.", "role": "assistant" } ]

[ { "content": "Just a moment... my dog is barking... yeah, sorry about that. What were you saying?", "role": "user" }, { "content": "No problem at all, ma'am. I was explaining the tax benefits under section eighty-D for the premium you pay.", "role": "assistant" } ]

[ { "content": "So, if I am hospitalized for just one day, is that covered?", "role": "user" }, { "content": "Yes, as long as the hospitalization is for a minimum of twenty-four hours, it is covered.", "role": "assistant" } ]

[ { "content": "Payment link kab tak valid hai? Main office se nikal ke karta hoon.", "role": "user" }, { "content": "Sir, ye link twenty-four hours tak valid rahega. Aap aaram se kar sakte hain.", "role": "assistant" } ]

[ { "content": "Is there an app for your company to manage the policy?", "role": "user" }, { "content": "Yes sir, we have a mobile app available for both Android and iOS. You can download it to view and manage your policy anytime.", "role": "assistant" } ]

[ { "content": "Mera number 'Do Not Disturb' pe hai, phir bhi aapka call kaise aaya?", "role": "user" }, { "content": "Sir, DND pe promotional calls block hote hain. Aapne humare portal pe inquiry ki thi, isliye ye ek service call hai.", "role": "assistant" } ]

[ { "content": "Can you please speak up a little? I can't hear you properly.", "role": "user" }, { "content": "Of course. Is this volume better for you now, sir?", "role": "assistant" } ]

[ { "content": "Agar maine smoking chhod di hai, toh premium kam ho jaayega kya?", "role": "user" }, { "content": "Sir, agar aapko smoking chhode hue do saal se zyaada ho gaye hain, toh hum aapko non-smoker rates offer kar sakte hain.", "role": "assistant" } ]

[ { "content": "I am sorry, I was in a meeting. Did you call earlier?", "role": "user" }, { "content": "Yes, ma'am. No problem. I had called to follow up on the mutual fund options we discussed.", "role": "assistant" } ]

[ { "content": "Okay, final price batao with GST. Kitna padega total?", "role": "user" }, { "content": "Ji sir, aapka base premium hai paanch hazaar, aur eighteen percent GST laga kar total aayega five thousand nine hundred rupees.", "role": "assistant" } ]

[ { "content": "Ye policy India ke baahar valid hai kya?", "role": "user" }, { "content": "Nahi ma'am, ye ek domestic policy hai aur iska coverage sirf India ke andar hi valid hai.", "role": "assistant" } ]

[ { "content": "I got a call from another agent from your same company. Why is that?", "role": "user" }, { "content": "I'm sorry for the confusion, sir. It might be a system error. I will make sure your number is assigned only to me to avoid this in the future.", "role": "assistant" } ]

[ { "content": "Policy renewal ke time premium badh jaayega kya?", "role": "user" }, { "content": "Sir, premium aam taur par tabhi badhta hai jab aap ek higher age bracket mein enter karte hain.", "role": "assistant" } ]

[ { "content": "What does 'co-payment' mean? Can you explain in simple terms?", "role": "user" }, { "content": "Co-payment means that you will have to pay a small percentage of the claim amount from your own pocket, and the rest will be paid by the company.", "role": "assistant" } ]

[ { "content": "Achha theek hai. Aap detail email kar do, main padhke aapse baat karta hoon.", "role": "user" }, { "content": "Ji, zaroor. Main aapko saari details abhi email kar raha hoon. Aap kab tak dekh lenge, taaki main uss hisaab se call back karun?", "role": "assistant" } ]

[ { "content": "Do you offer any discounts for long-term policies, like for three years?", "role": "user" }, { "content": "Yes, we do! If you opt for a three-year policy, you can get a discount of up to ten percent on the total premium.", "role": "assistant" } ]

[ { "content": "Mujhe credit card ke liye call mat kiya karo, I don't need one.", "role": "user" }, { "content": "Ma'am, ye call credit card ke liye nahi, aapke life insurance inquiry ke regarding hai.", "role": "assistant" } ]

[ { "content": "Is your company listed on the stock exchange?", "role": "user" }, { "content": "Yes, sir. We are a publicly listed company on both the NSE and BSE.", "role": "assistant" } ]

[ { "content": "Aapke branch ka time kya hai? Main lunch time mein aa sakta hoon.", "role": "user" }, { "content": "Sir, humari branch subah dus baje se shaam paanch baje tak open rehti hai. Lunch time mein staff available rehta hai.", "role": "assistant" } ]

[ { "content": "What is your claim settlement ratio? I want the exact number.", "role": "user" }, { "content": "As per the latest IRDAI report, our claim settlement ratio for the last financial year was ninety-eight point seven percent, ma'am.", "role": "assistant" } ]

[ { "content": "Agar main details de doon toh policy turant chalu ho jaayegi?", "role": "user" }, { "content": "Ji, jaise hi aapki payment successful hoti hai, aapki policy usi moment se active ho jaati hai.", "role": "assistant" } ]

[ { "content": "I am looking to invest about five thousand rupees per month. Where should I put it?", "role": "user" }, { "content": "For a monthly investment of five thousand, you could consider starting an SIP in a diversified equity fund for long-term growth, sir.", "role": "assistant" } ]

[ { "content": "Ek second... mera doosra call aa raha hai. Hold karna please.", "role": "user" }, { "content": "Ji, no problem. Main hold par hoon.", "role": "assistant" } ]

[ { "content": "So if I pay online, is it secure? I am a bit worried about online fraud.", "role": "user" }, { "content": "I understand your concern, sir. The link I will send you is a one hundred percent secure, encrypted payment gateway, directly from the company.", "role": "assistant" } ]

[ { "content": "Bhai, aapke paas time hai? Mujhe aaram se samjhaao. Main thoda confused hoon.", "role": "user" }, { "content": "Ji sir, aapke liye poora time hai. Aap batayiye, kahaan se shuru karun? Kya confusion hai aapko?", "role": "assistant" } ]

[ { "content": "I missed your call. Is this regarding the home loan application?", "role": "user" }, { "content": "Yes, ma'am. This is regarding your home loan application. I just needed to verify your permanent address.", "role": "assistant" } ]

[ { "content": "Tax saving ke liye, iske alawa aur kya options hain?", "role": "user" }, { "content": "Sir, health insurance ke alawa aap ELSS mutual funds ya NPS mein bhi invest kar sakte hain. Unke benefits alag hote hain.", "role": "assistant" } ]

[ { "content": "Is there a cooling-off period after I buy the policy?", "role": "user" }, { "content": "Yes sir, it's called a free-look period. You get fifteen days to review the policy, and if you're not satisfied, you can cancel it.", "role": "assistant" } ]

[ { "content": "Maine aapki website pe dekha tha, ek 'Super Top-up' plan bhi hai. Woh kya cheez hai?", "role": "user" }, { "content": "Sir, 'Super Top-up' plan aapke existing health insurance ke upar extra coverage deta hai, woh bhi bohot kam premium mein.", "role": "assistant" } ]

[ { "content": "Do you have any cashless garages in Pune for car insurance?", "role": "user" }, { "content": "Yes ma'am, we have an extensive network of over two hundred cashless garages in Pune. Can you tell me your specific area?", "role": "assistant" } ]

[ { "content": "Loan ka foreclosure karne par koi penalty lagegi kya?", "role": "user" }, { "content": "Sir, agar aap floating rate par loan lete hain toh koi foreclosure penalty nahi hai, as per RBI guidelines.", "role": "assistant" } ]

[ { "content": "Okay, please schedule a call back for me for this Sunday. Is that possible?", "role": "user" }, { "content": "I'm sorry ma'am, our office is closed on Sunday. I can schedule it for Saturday evening or Monday morning, if that works for you.", "role": "assistant" } ]

[ { "content": "Aapki company ka brand ambassador kaun hai? Just asking aise hi.", "role": "user" }, { "content": "Sir, currently humare brand ambassador Mr. Akshay Kumar hain.", "role": "assistant" } ]

[ { "content": "I am a senior citizen. Are there any special plans for me?", "role": "user" }, { "content": "Yes, absolutely sir. We have dedicated 'Senior Citizen Red Carpet' plans with special features like lower waiting periods and higher entry age.", "role": "assistant" } ]

[ { "content": "Suno, mera beta join karega call, usko samjha dena. He understands this better.", "role": "user" }, { "content": "Ji uncle, koi problem nahi. Aap unko conference pe le lijiye, main unko shuru se sab samjha deta hoon.", "role": "assistant" } ]

[ { "content": "Alright, I'm convinced. Where do I sign?", "role": "user" }, { "content": "That's wonderful to hear, ma'am! Since this is an online process, you just need to give your consent on the payment page. No physical signature is needed.", "role": "assistant" } ]

[ { "content": "Actually मुझे home loan के लिए apply करना था पर... मेरा CIBIL score थोड़ा low है, like six hundred fifty के आसपास।", "role": "user" }, { "content": "जी कोई बात नहीं Sir, अगर आपका score six hundred fifty है तो हम आपको co-applicant add करने का option दे सकते हैं ताकि eligibility बन जाए।", "role": "assistant" } ]

[ { "content": "Can you tell me what is the annual fee for this credit card?", "role": "user" }, { "content": "Sure Ma'am, the annual fee is five hundred rupees plus taxes, but it gets waived off if you spend fifty thousand in a year.", "role": "assistant" } ]

[ { "content": "अरे नहीं यार, अभी मैं busy हूँ, तुम मुझे... um... शाम को call कर सकते हो?", "role": "user" }, { "content": "Okay Sir, main aapko shaam ko six baje call back kar lun?", "role": "assistant" } ]

[ { "content": "Isme hidden charges toh nahi hain na kuch? Kyunki last time bank ne bola kuch aur tha aur kaat liye paise.", "role": "user" }, { "content": "Nahi Ma'am, bilkul transparent process hai. Sirf processing fee lagegi jo ki one percent hai, uske alava koi hidden charge nahi hai.", "role": "assistant" } ]

[ { "content": "Does this health policy cover dental issues as well?", "role": "user" }, { "content": "No Sir, standard OPD dental procedures are not covered, but accidental dental surgery is included in the plan.", "role": "assistant" } ]

[ { "content": "मैडम मैंने documents तो WhatsApp कर दिए थे, अभी तक verification call नहीं आया।", "role": "user" }, { "content": "Sorry for the delay Sir, मैं अभी backend team से check करके आपका verification call prioritize करवा देती हूँ।", "role": "assistant" } ]

[ { "content": "Interest rate bohot zyada hai, dusra bank toh mujhe ten point five de raha hai.", "role": "user" }, { "content": "Sir, wo floating rate hoga, humara fixed rate hai ten point seven five percent, jo long term mein aapke liye better rahega.", "role": "assistant" } ]