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say no to drugs. You end up saying no to
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science as well.
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I worry we may be heading for a future in which only a few people
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plot their own itinerary through no-land, while everyone else books
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a package tour. Or worse still, has one booked for them by the
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government.[4]
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People commonly use the word "procrastination" to describe
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what they do on the Internet. It seems to me too mild to describe
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what's happening as merely not-doing-work. We don't call it
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procrastination when someone gets drunk instead of working.[5]
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Several people have told me they like the iPad because it
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lets them bring the Internet into situations where a laptop would
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be too conspicuous. In other words, it's a hip flask. (This is
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true of the iPhone too, of course, but this advantage isn't as
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obvious because it reads as a phone, and everyone's used to those.)Thanks to Sam Altman, Patrick Collison, Jessica Livingston, and
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Robert Morris for reading drafts of this.
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October 2015When I talk to a startup that's been operating for more than 8 or
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9 months, the first thing I want to know is almost always the same.
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Assuming their expenses remain constant and their revenue growth
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is what it has been over the last several months, do they make it to
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profitability on the money they have left? Or to put it more
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dramatically, by default do they live or die?The startling thing is how often the founders themselves don't know.
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Half the founders I talk to don't know whether they're default alive
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or default dead.If you're among that number, Trevor Blackwell has made a handy
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calculator you can use to find out.The reason I want to know first whether a startup is default alive
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or default dead is that the rest of the conversation depends on the
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answer. If the company is default alive, we can talk about ambitious
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new things they could do. If it's default dead, we probably need
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to talk about how to save it. We know the current trajectory ends
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badly. How can they get off that trajectory?Why do so few founders know whether they're default alive or default
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dead? Mainly, I think, because they're not used to asking that.
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It's not a question that makes sense to ask early on, any more than
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it makes sense to ask a 3 year old how he plans to support
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himself. But as the company grows older, the question switches from
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meaningless to critical. That kind of switch often takes people
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by surprise.I propose the following solution: instead of starting to ask too
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late whether you're default alive or default dead, start asking too
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early. It's hard to say precisely when the question switches
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polarity. But it's probably not that dangerous to start worrying
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too early that you're default dead, whereas it's very dangerous to
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start worrying too late.The reason is a phenomenon I wrote about earlier: the
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fatal pinch.
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The fatal pinch is default dead + slow growth + not enough
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time to fix it. And the way founders end up in it is by not realizing
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that's where they're headed.There is another reason founders don't ask themselves whether they're
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default alive or default dead: they assume it will be easy to raise
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more money. But that assumption is often false, and worse still, the
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more you depend on it, the falser it becomes.Maybe it will help to separate facts from hopes. Instead of thinking
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of the future with vague optimism, explicitly separate the components.
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Say "We're default dead, but we're counting on investors to save
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us." Maybe as you say that, it will set off the same alarms in your
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head that it does in mine. And if you set off the alarms sufficiently
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early, you may be able to avoid the fatal pinch.It would be safe to be default dead if you could count on investors
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saving you. As a rule their interest is a function of
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growth. If you have steep revenue growth, say over 5x a year, you
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can start to count on investors being interested even if you're not
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profitable.
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[1]
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But investors are so fickle that you can never
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do more than start to count on them. Sometimes something about your
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business will spook investors even if your growth is great. So no
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matter how good your growth is, you can never safely treat fundraising
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as more than a plan A. You should always have a plan B as well: you
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should know (as in write down) precisely what you'll need to do to
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survive if you can't raise more money, and precisely when you'll
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have to switch to plan B if plan A isn't working.In any case, growing fast versus operating cheaply is far from the
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sharp dichotomy many founders assume it to be. In practice there
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is surprisingly little connection between how much a startup spends
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and how fast it grows. When a startup grows fast, it's usually
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because the product hits a nerve, in the sense of hitting some big
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need straight on. When a startup spends a lot, it's usually because
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the product is expensive to develop or sell, or simply because
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they're wasteful.If you're paying attention, you'll be asking at this point not just
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how to avoid the fatal pinch, but how to avoid being default dead.
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That one is easy: don't hire too fast. Hiring too fast is by far
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the biggest killer of startups that raise money.
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[2]Founders tell themselves they need to hire in order to grow. But
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most err on the side of overestimating this need rather than
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underestimating it. Why? Partly because there's so much work to
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do. Naive founders think that if they can just hire enough
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people, it will all get done. Partly because successful startups have
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lots of employees, so it seems like that's what one does in order
|
to be successful. In fact the large staffs of successful startups
|
are probably more the effect of growth than the cause. And
|
partly because when founders have slow growth they don't want to
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face what is usually the real reason: the product is not appealing
|
enough.Plus founders who've just raised money are often encouraged to
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overhire by the VCs who funded them. Kill-or-cure strategies are
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optimal for VCs because they're protected by the portfolio effect.
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VCs want to blow you up, in one sense of the phrase or the other.
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But as a founder your incentives are different. You want above all
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to survive.
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[3]Here's a common way startups die. They make something moderately
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appealing and have decent initial growth. They raise their first
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round fairly easily, because the founders seem smart and the idea
|
sounds plausible. But because the product is only moderately
|
appealing, growth is ok but not great. The founders convince
|
themselves that hiring a bunch of people is the way to boost growth.
|
Their investors agree. But (because the product is only moderately
|
appealing) the growth never comes. Now they're rapidly running out
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