Multilingual and Cross-Lingual Intent Detection from Spoken Data
Paper • 2104.08524 • Published • 1
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value | original_transcription stringlengths 10 365 | processed_transcription stringlengths 10 510 | transcription stringlengths 10 510 | split stringclasses 1
value | dur float32 1.95 57.4 | sample_rate int32 8k 8k | lang stringclasses 1
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values | path stringlengths 27 67 | rank int32 0 653 | english_transcription stringlengths 10 365 |
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minds14-telephony-en-au_en-AU_ADDRESS_response_13 | CC-BY-4.0 | hi it is the ANZ bank yet so I was just calling in regards to changing my address so I've just moved houses and I was just wondering if I could get my letters forwarded to my new address as there's a 1 my can is currently registered it | Hi, is this the ANZ bank? Yes, so I was just calling in regards to um changing my address. So I've just moved um houses and I was just wondering if I could get my letters forwarded to my new address instead of the one my account is currently registered at. Yeah, um so my account number is Yeah, so the security question... | Hi, is this the ANZ bank? Yes, so I was just calling in regards to um changing my address. So I've just moved um houses and I was just wondering if I could get my letters forwarded to my new address instead of the one my account is currently registered at. Yeah, um so my account number is Yeah, so the security question... | test | 57.400002 | 8,000 | en-au | polyai-minds14 | 1 | 1 | en-AU~ADDRESS/response_13.wav | 0 | hi it is the ANZ bank yet so I was just calling in regards to changing my address so I've just moved houses and I was just wondering if I could get my letters forwarded to my new address as there's a 1 my can is currently registered it | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_28 | CC-BY-4.0 | hello there I am wishing to pay a very large amount online | Hello there. I am wishing to pay a very large amount online and it says in order for me to go ahead with this I will be sent a confirmation code via SMS. Um I would like to know once I receive this code where do I actually enter it into and will I get confirmation that the actual payment has gone through? Thank you. | Hello there. I am wishing to pay a very large amount online and it says in order for me to go ahead with this I will be sent a confirmation code via SMS. Um I would like to know once I receive this code where do I actually enter it into and will I get confirmation that the actual payment has gone through? Thank you. | test | 40.703999 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_28.wav | 1 | hello there I am wishing to pay a very large amount online | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_49 | CC-BY-4.0 | I go to a webpage with my bank and I've got to make a huge payment and it comes up with you still box saying it's going to send me an SMS code then yeah I have to listen out for the beep beep on my mobile phone or to make a banking transaction I thought it a bit Court of annoying you actually not it might be secured it... | I go to a webpage um with my bank and I've got to make a huge payment and it comes up this little um box saying it's going to send me an SMS code. Um and yeah I have to listen out for the beep beep on my mobile phone in order to make a banking transaction. I find it a bit uh quite annoying actually. Not very it might b... | I go to a webpage um with my bank and I've got to make a huge payment and it comes up this little um box saying it's going to send me an SMS code. Um and yeah I have to listen out for the beep beep on my mobile phone in order to make a banking transaction. I find it a bit uh quite annoying actually. Not very it might b... | test | 30.635 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_49.wav | 2 | I go to a webpage with my bank and I've got to make a huge payment and it comes up with you still box saying it's going to send me an SMS code then yeah I have to listen out for the beep beep on my mobile phone or to make a banking transaction I thought it a bit Court of annoying you actually not it might be secured it... | |
minds14-telephony-en-au_en-AU_CASH_DEPOSIT_response_30 | CC-BY-4.0 | good morning I want if you explain to me I'm wishing to actually deposit money into an account yeah my account and | Good morning. I was wondering if you could explain to me, I'm wishing to actually deposit money into an account, yeah, my account, and um I was just wondering what's the process in order for me to do this? And secondly, I was wondering if you could actually advise me how I actually transfer money from one account into ... | Good morning. I was wondering if you could explain to me, I'm wishing to actually deposit money into an account, yeah, my account, and um I was just wondering what's the process in order for me to do this? And secondly, I was wondering if you could actually advise me how I actually transfer money from one account into ... | test | 29.268999 | 8,000 | en-au | polyai-minds14 | 1 | 7 | en-AU~CASH_DEPOSIT/response_30.wav | 3 | good morning I want if you explain to me I'm wishing to actually deposit money into an account yeah my account and | |
minds14-telephony-en-au_en-AU_CASH_DEPOSIT_response_45 | CC-BY-4.0 | a Christmas overseas from cash as a present and I don't like the idea of carrying a lot of cash around and would like to deposit into my account is there an easier way or how long is or does it take for it to clear into my account is an instant or is there are a few days but need to wait for it to clear I'm looking at ... | At Christmas I received some cash as a present and I don't like the idea of carrying a lot of cash around and would like to deposit it into my account. Is there an easier way or um and how long is or does it take for it to clear into my account? Is it instant or is there um a few days I'd need to wait for it to clear? ... | At Christmas I received some cash as a present and I don't like the idea of carrying a lot of cash around and would like to deposit it into my account. Is there an easier way or um and how long is or does it take for it to clear into my account? Is it instant or is there um a few days I'd need to wait for it to clear? ... | test | 29.013 | 8,000 | en-au | polyai-minds14 | 1 | 7 | en-AU~CASH_DEPOSIT/response_45.wav | 4 | a Christmas overseas from cash as a present and I don't like the idea of carrying a lot of cash around and would like to deposit into my account is there an easier way or how long is or does it take for it to clear into my account is an instant or is there are a few days but need to wait for it to clear I'm looking at ... | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_33 | CC-BY-4.0 | good morning I would leave I would like to know | Good morning. I would like to know how much I can withdraw using my card at an ATM. The reason I would like to know is so that I don't make an overdrawn amount and be charged an extra fee. Thank you. | Good morning. I would like to know how much I can withdraw using my card at an ATM. The reason I would like to know is so that I don't make an overdrawn amount and be charged an extra fee. Thank you. | test | 28.245001 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_33.wav | 5 | good morning I would leave I would like to know | |
minds14-telephony-en-au_en-AU_PAY_BILL_response_20 | CC-BY-4.0 | yes good morning I would just like to make a payment from my credit card basically just for electricity bill on this page to help me process that transaction I don't like paying online first I like to bring up in processing | Yes, good morning. I'd just like to make a payment from my credit card. Basically, it's just for an electricity bill and I was wondering if you could help me process that transaction. I don't like paying online so that's why I'd like to ring up and process it. I have money in my account so there shouldn't be any issue ... | Yes, good morning. I'd just like to make a payment from my credit card. Basically, it's just for an electricity bill and I was wondering if you could help me process that transaction. I don't like paying online so that's why I'd like to ring up and process it. I have money in my account so there shouldn't be any issue ... | test | 25.941 | 8,000 | en-au | polyai-minds14 | 1 | 13 | en-AU~PAY_BILL/response_20.wav | 6 | yes good morning I would just like to make a payment from my credit card basically just for electricity bill on this page to help me process that transaction I don't like paying online first I like to bring up in processing | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_19 | CC-BY-4.0 | hey there I'm just got a large payment that I've got to make I'm a bit confused because my online application keeps denying me it into the minion SMS but I'm not really too sure what to do with them I was just wondering if you could lend me a hand fairly urgent that I get this you know large transaction sort it out tha... | Hey there, I'm I've just got a large payment that I've got to make um and I'm I'm I'm a bit confused because my online application keeps um denying me it um and it says I'm meant to get an SMS but I'm not really too sure what to do with them. I was just wondering if you could lend me a hand. Um it's fairly urgent that ... | Hey there, I'm I've just got a large payment that I've got to make um and I'm I'm I'm a bit confused because my online application keeps um denying me it um and it says I'm meant to get an SMS but I'm not really too sure what to do with them. I was just wondering if you could lend me a hand. Um it's fairly urgent that ... | test | 25.820999 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_19.wav | 7 | hey there I'm just got a large payment that I've got to make I'm a bit confused because my online application keeps denying me it into the minion SMS but I'm not really too sure what to do with them I was just wondering if you could lend me a hand fairly urgent that I get this you know large transaction sort it out tha... | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_32 | CC-BY-4.0 | hello I was only download your Banks app Apple Store and I go and open the app crashes | Oh, hello. I recently downloaded your bank's app off the Apple store and whenever I go and open the app, the app just crashes and doesn't load. It doesn't seem to be working correctly. I was just wondering if you could give me any tips or help me with making the app work. | Oh, hello. I recently downloaded your bank's app off the Apple store and whenever I go and open the app, the app just crashes and doesn't load. It doesn't seem to be working correctly. I was just wondering if you could give me any tips or help me with making the app work. | test | 24.576 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_32.wav | 8 | hello I was only download your Banks app Apple Store and I go and open the app crashes | |
minds14-telephony-en-au_en-AU_PAY_BILL_response_27 | CC-BY-4.0 | good afternoon I am wishing to pay a bill over the phone I was just wondering how I go about 200 as I have an urgent payment to Meek | Good afternoon. I am wishing to pay a bill over the phone. I was just wondering how I go about doing it as I have an urgent payment to make. Um so therefore I would like to know the process and if you could please explain it to me. Thank you. | Good afternoon. I am wishing to pay a bill over the phone. I was just wondering how I go about doing it as I have an urgent payment to make. Um so therefore I would like to know the process and if you could please explain it to me. Thank you. | test | 24.405001 | 8,000 | en-au | polyai-minds14 | 1 | 13 | en-AU~PAY_BILL/response_27.wav | 9 | good afternoon I am wishing to pay a bill over the phone I was just wondering how I go about 200 as I have an urgent payment to Meek | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_29 | CC-BY-4.0 | I want to redraw money from the ATM and I'm wondering what is the maximum amount of money I can redraw at the ATM is that possible for me to increase my withdrawal limit at a cash machine or do I have to do it on the apps or something else | I want to withdraw money from the ATM and I'm wondering what is the maximum amount of money I can withdraw at the ATM? Is it possible for me to increase my withdrawal limit at a cash machine or do I have to do it on the apps or something else? | I want to withdraw money from the ATM and I'm wondering what is the maximum amount of money I can withdraw at the ATM? Is it possible for me to increase my withdrawal limit at a cash machine or do I have to do it on the apps or something else? | test | 24.149 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_29.wav | 10 | I want to redraw money from the ATM and I'm wondering what is the maximum amount of money I can redraw at the ATM is that possible for me to increase my withdrawal limit at a cash machine or do I have to do it on the apps or something else | |
minds14-telephony-en-au_en-AU_JOINT_ACCOUNT_response_17 | CC-BY-4.0 | hi I just want to know how do I set up a joint accounts if possible can you run through the steps in the app how to set an account up like resemble what tabs to click on the and just give me an overdue or overall step by step guide on how to do it thank you very much | Hi, um I just want to know uh how do I set up a joint account? Um if possible, can you run through the steps in app uh how to set set this joint account up? Uh like for example, what tabs um to click on uh and just can you give me an overview or overall um step-by-step guide on how to do it? Thank you very much. | Hi, um I just want to know uh how do I set up a joint account? Um if possible, can you run through the steps in app uh how to set set this joint account up? Uh like for example, what tabs um to click on uh and just can you give me an overview or overall um step-by-step guide on how to do it? Thank you very much. | test | 24.063999 | 8,000 | en-au | polyai-minds14 | 1 | 11 | en-AU~JOINT_ACCOUNT/response_17.wav | 11 | hi I just want to know how do I set up a joint accounts if possible can you run through the steps in the app how to set an account up like resemble what tabs to click on the and just give me an overdue or overall step by step guide on how to do it thank you very much | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_1 | CC-BY-4.0 | hi my name is Brayden and I was just using recently using the application on my phone and noticed that the App isn't loading at the moment I can't load or something about my account information so I was just wondering if the app is being serviced or if it's down at the moment or what the problem was | Hi, my name is Braden, um and I was just using uh recently using the application on my phone and I've noticed that the app isn't loading at the moment. Um I can't load or see anything about my account information, so I was just wondering if the app is being serviced or if it's down at the moment or what what the proble... | Hi, my name is Braden, um and I was just using uh recently using the application on my phone and I've noticed that the app isn't loading at the moment. Um I can't load or see anything about my account information, so I was just wondering if the app is being serviced or if it's down at the moment or what what the proble... | test | 23.636999 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_1.wav | 12 | hi my name is Brayden and I was just using recently using the application on my phone and noticed that the App isn't loading at the moment I can't load or something about my account information so I was just wondering if the app is being serviced or if it's down at the moment or what the problem was | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_30 | CC-BY-4.0 | eat my account that your bank so what are my customers asked me to make some famous truetype direct debit and I wanted to enquire on how to use it like I've never use it before and I need to set it up and can you guys call him back and help me guide me to set it up and give me some more information about it thank you | Hey, my name is Adam and I have account with your bank. So one of my customers asked me to make some payments through direct debit and I wanted to inquire on how to use it. Like I have never used it before and I need to set it up. Can you any guys call me back and help me guide me to set it up and give me some more inf... | Hey, my name is Adam and I have account with your bank. So one of my customers asked me to make some payments through direct debit and I wanted to inquire on how to use it. Like I have never used it before and I need to set it up. Can you any guys call me back and help me guide me to set it up and give me some more inf... | test | 23.591 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_30.wav | 13 | eat my account that your bank so what are my customers asked me to make some famous truetype direct debit and I wanted to enquire on how to use it like I've never use it before and I need to set it up and can you guys call him back and help me guide me to set it up and give me some more information about it thank you | |
minds14-telephony-en-au_en-AU_ABROAD_CA63406491c31c5521f98194b2cc40e1c0_4 | CC-BY-4.0 | I have a card from your bank and I need to know if I'm able to use it when I go overseas and if there's going to be a fees to like when I like go and how much is going to cost me I don't want to go buy a lot of fees when I come back | I have a card from your bank and I need to know if I'm able to use it when I go overseas and if there's going to be any fees to like when I go and how much it's going to cost me. I don't want to get a lot of fees when I come back. | I have a card from your bank and I need to know if I'm able to use it when I go overseas and if there's going to be any fees to like when I go and how much it's going to cost me. I don't want to get a lot of fees when I come back. | test | 22.700001 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA63406491c31c5521f98194b2cc40e1c0_4.wav | 14 | I have a card from your bank and I need to know if I'm able to use it when I go overseas and if there's going to be a fees to like when I like go and how much is going to cost me I don't want to go buy a lot of fees when I come back | |
minds14-telephony-en-au_en-AU_BALANCE_response_33 | CC-BY-4.0 | good morning I was wondering if you could help me I would like to know how I will be able to access my account balance am I able to do this online or do I ring up via phone or can I send an email thank you very much | Good morning. I was wondering if you could help me. I would like to know how I will be able to access my account balance. Am I able to do this online or do I ring up by phone or can I send an email? Thank you very much. | Good morning. I was wondering if you could help me. I would like to know how I will be able to access my account balance. Am I able to do this online or do I ring up by phone or can I send an email? Thank you very much. | test | 22.357 | 8,000 | en-au | polyai-minds14 | 1 | 4 | en-AU~BALANCE/response_33.wav | 15 | good morning I was wondering if you could help me I would like to know how I will be able to access my account balance am I able to do this online or do I ring up via phone or can I send an email thank you very much | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_49 | CC-BY-4.0 | we're having issues with the online banking app I'm not sure what's wrong with but when I try to login it keeps crashing so what I've done is I've deleted it and we installed it but it still does the same thing and it's not working is there any way that you can call me back and assist me thank you | My having issues with the online banking app. I'm not sure what's wrong, but when I try to log in, it keeps crashing. So what I've done is I've deleted it and reinstalled it, but it still does the same thing and it's not working. Is there any way that you can call me back and assist me? Thank you. | My having issues with the online banking app. I'm not sure what's wrong, but when I try to log in, it keeps crashing. So what I've done is I've deleted it and reinstalled it, but it still does the same thing and it's not working. Is there any way that you can call me back and assist me? Thank you. | test | 22.271999 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_49.wav | 16 | we're having issues with the online banking app I'm not sure what's wrong with but when I try to login it keeps crashing so what I've done is I've deleted it and we installed it but it still does the same thing and it's not working is there any way that you can call me back and assist me thank you | |
minds14-telephony-en-au_en-AU_ADDRESS_response_40 | CC-BY-4.0 | good afternoon I'm ringing up wishing to change my address I've actually just recently moved and I would like to just voice you this so you can update and therefore you are where where I am now | Good afternoon. I'm ringing up wishing to change my address. I've actually just recently moved and I would like to just advise you this so you can update and therefore you are aware of where I am now. Thank you very much. | Good afternoon. I'm ringing up wishing to change my address. I've actually just recently moved and I would like to just advise you this so you can update and therefore you are aware of where I am now. Thank you very much. | test | 22.101 | 8,000 | en-au | polyai-minds14 | 1 | 1 | en-AU~ADDRESS/response_40.wav | 17 | good afternoon I'm ringing up wishing to change my address I've actually just recently moved and I would like to just voice you this so you can update and therefore you are where where I am now | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_10 | CC-BY-4.0 | yes good morning I'm just ringing you know the species transaction on my account I just know soon noticed recently just don't recognise where the transaction was carried out so I just wonder if you could check it out for me and see if there's any more details on the transaction | Yes, good morning. I'm just ringing about a suspicious transaction on my account that I just noticed recently. I just don't recognise where the transaction was carried out, so I was just wondering if you could check it out for me and see if there's any more details on that transaction. Thank you. | Yes, good morning. I'm just ringing about a suspicious transaction on my account that I just noticed recently. I just don't recognise where the transaction was carried out, so I was just wondering if you could check it out for me and see if there's any more details on that transaction. Thank you. | test | 22.016001 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_10.wav | 18 | yes good morning I'm just ringing you know the species transaction on my account I just know soon noticed recently just don't recognise where the transaction was carried out so I just wonder if you could check it out for me and see if there's any more details on the transaction | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_47 | CC-BY-4.0 | hi so I downloaded the phone app for your bank and it's not working like I go to sign in and it freezes and tells me that my password is incorrect and then the past at the app will force shut itself | Hi, so I downloaded the phone app for your bank and it's not working. Like I go to sign in and it freezes and tells me that my password is incorrect and then the pass uh the app will force shut itself. | Hi, so I downloaded the phone app for your bank and it's not working. Like I go to sign in and it freezes and tells me that my password is incorrect and then the pass uh the app will force shut itself. | test | 21.419001 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_47.wav | 19 | hi so I downloaded the phone app for your bank and it's not working like I go to sign in and it freezes and tells me that my password is incorrect and then the past at the app will force shut itself | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_28 | CC-BY-4.0 | good evening I am wishing to ask a question about direct debits can you please inform me how about doing it what are the rules and what needs to be done to proceed with this request thank you very much | Good evening. I'm wishing to ask a question about direct debits. Can you please inform me how I go about doing it? What are the rules? And what needs to be done to proceed with this request? Thank you very much. | Good evening. I'm wishing to ask a question about direct debits. Can you please inform me how I go about doing it? What are the rules? And what needs to be done to proceed with this request? Thank you very much. | test | 21.333 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_28.wav | 20 | good evening I am wishing to ask a question about direct debits can you please inform me how about doing it what are the rules and what needs to be done to proceed with this request thank you very much | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_response_46 | CC-BY-4.0 | I recently received a new card and I've tried to make a payment at a store but it keeps beeping and declining my payment I'm not sure whether it's the chick that is faulty or whether I need a new card can you please assist | I've recently received a new card and I've tried to make a payment at a store but it keeps beeping and declining my payment. I'm not sure whether it's the chip that is faulty or whether I need a new card. Can you please assist? | I've recently received a new card and I've tried to make a payment at a store but it keeps beeping and declining my payment. I'm not sure whether it's the chip that is faulty or whether I need a new card. Can you please assist? | test | 21.163 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/response_46.wav | 21 | I recently received a new card and I've tried to make a payment at a store but it keeps beeping and declining my payment I'm not sure whether it's the chick that is faulty or whether I need a new card can you please assist | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_response_19 | CC-BY-4.0 | hello ID like to report a problem with my card it's been declined ever since this morning and it just will not work I didn't look at myself nothing suspicious has been taken out but not check the app so I'm a bit confused I would like to have some insight as to why doesn't work | Hello, I'd like to report a problem with my card. It's been declined ever since this morning and it just will not work. I didn't lock it myself, nothing suspicious has been taken out and I've checked the app, so I'm a bit confused and would like to have some insight as to why it doesn't work. | Hello, I'd like to report a problem with my card. It's been declined ever since this morning and it just will not work. I didn't lock it myself, nothing suspicious has been taken out and I've checked the app, so I'm a bit confused and would like to have some insight as to why it doesn't work. | test | 20.992001 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/response_19.wav | 22 | hello ID like to report a problem with my card it's been declined ever since this morning and it just will not work I didn't look at myself nothing suspicious has been taken out but not check the app so I'm a bit confused I would like to have some insight as to why doesn't work | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_47 | CC-BY-4.0 | hello I was ring up to you try and transfer a large amount of money I'm waiting for an SMS to be sent to me and then it would be good if you could help to let me know what's the next step | Hello, I was ringing up to um try and transfer a large amount of money. Um I'm waiting for an SMS um to be sent to me um and then it would be good if you could help um to let me know what's the next step. | Hello, I was ringing up to um try and transfer a large amount of money. Um I'm waiting for an SMS um to be sent to me um and then it would be good if you could help um to let me know what's the next step. | test | 20.992001 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_47.wav | 23 | hello I was ring up to you try and transfer a large amount of money I'm waiting for an SMS to be sent to me and then it would be good if you could help to let me know what's the next step | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_12 | CC-BY-4.0 | hi so I'm new to the bank and at the moment I'm trying to withdraw money from my local ATM however I'm a bit unsure as to how much I can she withdraw her transaction as well as also have per day | Hi, so I'm new to the bank and at the moment I'm trying to withdraw money from my local ATM. However, I'm a bit unsure as to how much I can actually withdraw per transaction as well as also per day. | Hi, so I'm new to the bank and at the moment I'm trying to withdraw money from my local ATM. However, I'm a bit unsure as to how much I can actually withdraw per transaction as well as also per day. | test | 20.805 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_12.wav | 24 | hi so I'm new to the bank and at the moment I'm trying to withdraw money from my local ATM however I'm a bit unsure as to how much I can she withdraw her transaction as well as also have per day | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_43 | CC-BY-4.0 | I downloaded the app and the app doesn't seem to be working with my current phone so I was wondering if there's any other way I can access me information without the app that would be good because I just can't get it to work | So I downloaded the app and the app doesn't seem to be working with my current phone. So I was wondering if if there's any other way I can access my information without the app. That would be good because I just can't get it to work. | So I downloaded the app and the app doesn't seem to be working with my current phone. So I was wondering if if there's any other way I can access my information without the app. That would be good because I just can't get it to work. | test | 20.650999 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_43.wav | 25 | I downloaded the app and the app doesn't seem to be working with my current phone so I was wondering if there's any other way I can access me information without the app that would be good because I just can't get it to work | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_9 | CC-BY-4.0 | hi I'm having some trouble purchasing a product on lies a large purchase and it's saying after respond to a text message or I've just received text message I'm so I'm not too sure where these SMS messages are going so he can help me out that that be great thank you | Hi, I'm having some trouble purchasing a product online. It's a large purchase and it's saying I have to respond to a text message or I'm supposed to receive a text message. I'm not too sure where these SMS messages are going, so if you could help me out with that, that would be great. Thank you. | Hi, I'm having some trouble purchasing a product online. It's a large purchase and it's saying I have to respond to a text message or I'm supposed to receive a text message. I'm not too sure where these SMS messages are going, so if you could help me out with that, that would be great. Thank you. | test | 20.565001 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_9.wav | 26 | hi I'm having some trouble purchasing a product on lies a large purchase and it's saying after respond to a text message or I've just received text message I'm so I'm not too sure where these SMS messages are going so he can help me out that that be great thank you | |
minds14-telephony-en-au_en-AU_ABROAD_CAf13e2cb38dcad2bc51e0b309cbf36511_2 | CC-BY-4.0 | are hi I am travelling overseas and I'm hoping to use my my car while I'm over there as want to find out whether there's anything I had to do to activate the card so work over for you | Hi, I am travelling overseas soon and I'm hoping to use my my card while I'm over there. I just wanted to find out whether there's anything I had to do to activate the card so it will work overseas. | Hi, I am travelling overseas soon and I'm hoping to use my my card while I'm over there. I just wanted to find out whether there's anything I had to do to activate the card so it will work overseas. | test | 20.42 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CAf13e2cb38dcad2bc51e0b309cbf36511_2.wav | 27 | are hi I am travelling overseas and I'm hoping to use my my car while I'm over there as want to find out whether there's anything I had to do to activate the card so work over for you | |
minds14-telephony-en-au_en-AU_BUSINESS_LOAN_response_43 | CC-BY-4.0 | good morning I'm calling about a business loan and I wondering what the criteria to be eligible for a loan for a business loan would be and how soon after applying that I would receive the funds | Good morning. I'm calling about a business loan and I'm wondering what the criteria um to be eligible for a loan for a business loan would be and how soon after applying that I would receive the funds. | Good morning. I'm calling about a business loan and I'm wondering what the criteria um to be eligible for a loan for a business loan would be and how soon after applying that I would receive the funds. | test | 20.395 | 8,000 | en-au | polyai-minds14 | 1 | 5 | en-AU~BUSINESS_LOAN/response_43.wav | 28 | good morning I'm calling about a business loan and I wondering what the criteria to be eligible for a loan for a business loan would be and how soon after applying that I would receive the funds | |
minds14-telephony-en-au_en-AU_BUSINESS_LOAN_response_21 | CC-BY-4.0 | yes good morning just want to make an enquiry about taking a new bank loan please | Yes, good morning. I just like to make an inquiry about obtaining a new bank loan please. Would you be able to help me with that? Or maybe you could refer me to a specialized department? I'm an existing customer. Thank you. | Yes, good morning. I just like to make an inquiry about obtaining a new bank loan please. Would you be able to help me with that? Or maybe you could refer me to a specialized department? I'm an existing customer. Thank you. | test | 20.309 | 8,000 | en-au | polyai-minds14 | 1 | 5 | en-AU~BUSINESS_LOAN/response_21.wav | 29 | yes good morning just want to make an enquiry about taking a new bank loan please | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_37 | CC-BY-4.0 | so wanting to pay a really big amount of money but it says I need a confirmation code from SMS I don't have a mobile phone I'm calling on a landline my phone got stolen the other day is there anyway I can do it without an SMS | So I'm wanting to pay a really big amount of money, but it says I need a confirmation code from a SMS. I don't have a mobile phone. I'm calling on a landline. Um my phone got stolen the other day. Is there any way I can do it without an SMS? | So I'm wanting to pay a really big amount of money, but it says I need a confirmation code from a SMS. I don't have a mobile phone. I'm calling on a landline. Um my phone got stolen the other day. Is there any way I can do it without an SMS? | test | 19.968 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_37.wav | 30 | so wanting to pay a really big amount of money but it says I need a confirmation code from SMS I don't have a mobile phone I'm calling on a landline my phone got stolen the other day is there anyway I can do it without an SMS | |
minds14-telephony-en-au_en-AU_FREEZE_response_27 | CC-BY-4.0 | hey mate I'm just at the pub last night and look I've lost my card there's been no transaction on it so far but I just really need it frozen as soon as possible if you do that for me you'd be a bloody legend thank you so much | Hey mate, um I just had a big one at the pub last night and look I've lost my card. Um uh there's been no transactions on it so far but I just really need it frozen as soon as possible. Um if you could do that for me you'd be a bloody legend. Thank you so much. | Hey mate, um I just had a big one at the pub last night and look I've lost my card. Um uh there's been no transactions on it so far but I just really need it frozen as soon as possible. Um if you could do that for me you'd be a bloody legend. Thank you so much. | test | 19.875999 | 8,000 | en-au | polyai-minds14 | 1 | 9 | en-AU~FREEZE/response_27.wav | 31 | hey mate I'm just at the pub last night and look I've lost my card there's been no transaction on it so far but I just really need it frozen as soon as possible if you do that for me you'd be a bloody legend thank you so much | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_12 | CC-BY-4.0 | hi ID like to get a recall on my recent transactions because some of them are looking a bit suspicious at least thought id normally spend or where I normally spend it I'm concerned that someone has access to my account | Hi, I'd like to get a recall on my recent transactions because some of them are looking a bit suspicious, at least for what I'd normally spend or where I'd normally spend it, and I'm concerned that someone has access to my account. | Hi, I'd like to get a recall on my recent transactions because some of them are looking a bit suspicious, at least for what I'd normally spend or where I'd normally spend it, and I'm concerned that someone has access to my account. | test | 19.797001 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_12.wav | 32 | hi ID like to get a recall on my recent transactions because some of them are looking a bit suspicious at least thought id normally spend or where I normally spend it I'm concerned that someone has access to my account | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_CAd0337ddba885cfdc870a9d35064dddd4_3 | CC-BY-4.0 | ID like to make a payment and put a larger one but I don't know why I getting a text message Laura like that text message you could just | I'd like to make a payment and it's quite a large one um but I don't know why I um getting a text message or like what am I supposed to do with that text message so if you could just tell me about that that'd be nice. | I'd like to make a payment and it's quite a large one um but I don't know why I um getting a text message or like what am I supposed to do with that text message so if you could just tell me about that that'd be nice. | test | 19.540001 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/CAd0337ddba885cfdc870a9d35064dddd4_3.wav | 33 | ID like to make a payment and put a larger one but I don't know why I getting a text message Laura like that text message you could just | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_30 | CC-BY-4.0 | hello I was just going through my bank statement that I've noticed a transaction listed but I don't recall approving | Hello, I was just going through my bank statement and I've noticed a transaction listed that I don't recall approving or recognize. I was hoping you could give me some more information on what that transaction is and how to dispute it. | Hello, I was just going through my bank statement and I've noticed a transaction listed that I don't recall approving or recognize. I was hoping you could give me some more information on what that transaction is and how to dispute it. | test | 19.455999 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_30.wav | 34 | hello I was just going through my bank statement that I've noticed a transaction listed but I don't recall approving | |
minds14-telephony-en-au_en-AU_CASH_DEPOSIT_response_18 | CC-BY-4.0 | hi is this the bank how can I deposit money into my account I made the accountant yesterday and I'm not entirely sure the steps I need to do but I have to do it online or go in person with cash I'm sick of fused | Hi, is this the bank? Um how can I deposit money into my account? I made the account yesterday and I'm not entirely sure the steps I need to do, whether I have to do it online or go in person with cash. I'm just a bit confused. | Hi, is this the bank? Um how can I deposit money into my account? I made the account yesterday and I'm not entirely sure the steps I need to do, whether I have to do it online or go in person with cash. I'm just a bit confused. | test | 19.455999 | 8,000 | en-au | polyai-minds14 | 1 | 7 | en-AU~CASH_DEPOSIT/response_18.wav | 35 | hi is this the bank how can I deposit money into my account I made the accountant yesterday and I'm not entirely sure the steps I need to do but I have to do it online or go in person with cash I'm sick of fused | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_39 | CC-BY-4.0 | hi I'm traffic lights payment prefer lots of money I do not know what to do with my messages and apparently chords | Hi, I'm trying to make a large payment with a large sum of money. I do not know what to do with my messages and the payment codes. What am I supposed to do? | Hi, I'm trying to make a large payment with a large sum of money. I do not know what to do with my messages and the payment codes. What am I supposed to do? | test | 19.371 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_39.wav | 36 | hi I'm traffic lights payment prefer lots of money I do not know what to do with my messages and apparently chords | |
minds14-telephony-en-au_en-AU_JOINT_ACCOUNT_CA16a59f471023c3e0af9156aaa161617c_4 | CC-BY-4.0 | how do I set set up an account with my partner | How do I set set up an account with my partner? | How do I set set up an account with my partner? | test | 19.32 | 8,000 | en-au | polyai-minds14 | 1 | 11 | en-AU~JOINT_ACCOUNT/CA16a59f471023c3e0af9156aaa161617c_4.wav | 37 | how do I set set up an account with my partner | |
minds14-telephony-en-au_en-AU_FREEZE_response_45 | CC-BY-4.0 | clip to stop all the transaction on my card I just lost it so I need to freeze my card and put a block on any transactions over the last 24 hours as I lost my card and it needs to be this big locked | I'd like to stop all the transactions on my card. I've just lost it, so I need to freeze my card and put a block on any transactions over the last 24 hours as I lost my card and it needs to be blocked. | I'd like to stop all the transactions on my card. I've just lost it, so I need to freeze my card and put a block on any transactions over the last 24 hours as I lost my card and it needs to be blocked. | test | 19.285 | 8,000 | en-au | polyai-minds14 | 1 | 9 | en-AU~FREEZE/response_45.wav | 38 | clip to stop all the transaction on my card I just lost it so I need to freeze my card and put a block on any transactions over the last 24 hours as I lost my card and it needs to be this big locked | |
minds14-telephony-en-au_en-AU_FREEZE_response_14 | CC-BY-4.0 | a s good morning I just want to put a block on my ATM card at the moment please | Yes, good morning. I'd just like to put a block on my ATM card at the moment, please. Yes, thank you. Just like to block all future transactions. If you could help me with that, that would be very helpful. Thank you. | Yes, good morning. I'd just like to put a block on my ATM card at the moment, please. Yes, thank you. Just like to block all future transactions. If you could help me with that, that would be very helpful. Thank you. | test | 19.200001 | 8,000 | en-au | polyai-minds14 | 1 | 9 | en-AU~FREEZE/response_14.wav | 39 | a s good morning I just want to put a block on my ATM card at the moment please | |
minds14-telephony-en-au_en-AU_ABROAD_CAbb9806ce9a496896a032b231a0179596_3 | CC-BY-4.0 | high demands an and I'm going to be travelling to Vietnam in about 2 months time I just received my new card and I just wanted to know where I can use overseas and what the fees will be whether I'll be charged anything thank you | Hi, so my name's Anne and I'm going to be travelling to Vietnam in about a month's time. I just received my new card and I just wanted to know whether I can use it overseas and what the fees would be, whether I'll be charged anything. Thank you. | Hi, so my name's Anne and I'm going to be travelling to Vietnam in about a month's time. I just received my new card and I just wanted to know whether I can use it overseas and what the fees would be, whether I'll be charged anything. Thank you. | test | 18.84 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CAbb9806ce9a496896a032b231a0179596_3.wav | 40 | high demands an and I'm going to be travelling to Vietnam in about 2 months time I just received my new card and I just wanted to know where I can use overseas and what the fees will be whether I'll be charged anything thank you | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_8 | CC-BY-4.0 | hi there I'm just trying to buy something that has a large price tag and when I went to make the payment I got a message saying that I should get some sort of SMS code I'm just not sure it supposed to happen he can you help me with that please | Oh, hi there. I'm I'm just trying to buy something that has a large price tag and when I went to make the payment, I got a message saying that I should get some sort of SMS code. I'm just not sure what's supposed to happen here. Can you help me with that, please? | Oh, hi there. I'm I'm just trying to buy something that has a large price tag and when I went to make the payment, I got a message saying that I should get some sort of SMS code. I'm just not sure what's supposed to happen here. Can you help me with that, please? | test | 18.603001 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_8.wav | 41 | hi there I'm just trying to buy something that has a large price tag and when I went to make the payment I got a message saying that I should get some sort of SMS code I'm just not sure it supposed to happen he can you help me with that please | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_30 | CC-BY-4.0 | hey mate I'm a fairly large transaction that I need to make in cash and I was wondering what the daily withdrawal amount was for the for the ATM and if there's any way that I might be able to increase that if it's a bit too low for what I'm looking for thanks | Hi mate, I've got a fairly large transaction that I need to make in cash and I was wondering what the daily withdrawal amount was for the ATM and if there's any way that I might be able to increase that if it's a bit too low for what I'm looking for. Thanks. | Hi mate, I've got a fairly large transaction that I need to make in cash and I was wondering what the daily withdrawal amount was for the ATM and if there's any way that I might be able to increase that if it's a bit too low for what I'm looking for. Thanks. | test | 18.483 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_30.wav | 42 | hey mate I'm a fairly large transaction that I need to make in cash and I was wondering what the daily withdrawal amount was for the for the ATM and if there's any way that I might be able to increase that if it's a bit too low for what I'm looking for thanks | |
minds14-telephony-en-au_en-AU_ABROAD_CAa13eb37dd9c1432255148ddeaa2e03c6_1 | CC-BY-4.0 | make an Oreo was that I have a card and I want to know whether I can get back to Australia and I | So my scenario was that I have a card and I want to know whether I can use it overseas. Like I've got the card in Australia and I'm going on holiday, so I wanted to know if I'll be getting that card overseas or whether I have to get a different one. | So my scenario was that I have a card and I want to know whether I can use it overseas. Like I've got the card in Australia and I'm going on holiday, so I wanted to know if I'll be getting that card overseas or whether I have to get a different one. | test | 18.34 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CAa13eb37dd9c1432255148ddeaa2e03c6_1.wav | 43 | make an Oreo was that I have a card and I want to know whether I can get back to Australia and I | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_22 | CC-BY-4.0 | hey that I'm just calling about some recent transactions I'm not really too sure where the come from and I was wondering if you didn't let me a hand in helping me out with these I might need to dispute them ID like I've honestly no idea where they come from thanks | Hey there, I'm just calling about some recent transactions. I'm not really too sure where they've come from and I was just wondering if you could let me a hand in helping me out with these. I might need to dispute them. I like I honestly have no idea where they've come from. Thanks. | Hey there, I'm just calling about some recent transactions. I'm not really too sure where they've come from and I was just wondering if you could let me a hand in helping me out with these. I might need to dispute them. I like I honestly have no idea where they've come from. Thanks. | test | 18.297001 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_22.wav | 44 | hey that I'm just calling about some recent transactions I'm not really too sure where the come from and I was wondering if you didn't let me a hand in helping me out with these I might need to dispute them ID like I've honestly no idea where they come from thanks | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_14 | CC-BY-4.0 | hello I'm trying to pay a large amount into an account and I'm not entirely sure what I supposed to you supposed to do with the confirmation code that I get for your SMS could you help me with that | Um hello, I'm trying to pay a large amount into an account and uh I'm not entirely sure what I'm supposed to you supposed to do with the confirmation code that I get via SMS. Uh could you help me with that? | Um hello, I'm trying to pay a large amount into an account and uh I'm not entirely sure what I'm supposed to you supposed to do with the confirmation code that I get via SMS. Uh could you help me with that? | test | 18.261 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_14.wav | 45 | hello I'm trying to pay a large amount into an account and I'm not entirely sure what I supposed to you supposed to do with the confirmation code that I get for your SMS could you help me with that | |
minds14-telephony-en-au_en-AU_APP_ERROR_CAf10393a2b5dab4feca585e7e0faf92a0_2 | CC-BY-4.0 | so I'm trying to use an app and for the backup and the app is not working properly it's not working on my phone and then I don't know why | So I'm trying to use an app and for the bank app and the app is not working properly. It's not loading on my phone and I don't know why. | So I'm trying to use an app and for the bank app and the app is not working properly. It's not loading on my phone and I don't know why. | test | 18.26 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/CAf10393a2b5dab4feca585e7e0faf92a0_2.wav | 46 | so I'm trying to use an app and for the backup and the app is not working properly it's not working on my phone and then I don't know why | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_CAebd69d1c7775d81805d35290aaf15b69_3 | CC-BY-4.0 | hi I'm trying to find out more about direct debits basically I am trying to find out if you could tell me about how direct debits work on my account and show me where I can see my direct debits on my account | Hi, I'm trying to find out more about direct debits. Basically, I am trying to find out if you could tell me about how direct debits work on my account and show me where I can see my direct debits on my account. | Hi, I'm trying to find out more about direct debits. Basically, I am trying to find out if you could tell me about how direct debits work on my account and show me where I can see my direct debits on my account. | test | 18.139999 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/CAebd69d1c7775d81805d35290aaf15b69_3.wav | 47 | hi I'm trying to find out more about direct debits basically I am trying to find out if you could tell me about how direct debits work on my account and show me where I can see my direct debits on my account | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_22 | CC-BY-4.0 | I want to do with at the moment for my ATM and I want to do us what's the withdrawal limit of this bank and if the limit is below what I want can I increase the limit somehow please get back to me | I want to do withdraw significant amount from my ATM and I wanted to ask what's the withdrawal limit of this bank and if the limit is below what I want can I increase the limit somehow please get back to me. | I want to do withdraw significant amount from my ATM and I wanted to ask what's the withdrawal limit of this bank and if the limit is below what I want can I increase the limit somehow please get back to me. | test | 18.112 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_22.wav | 48 | I want to do with at the moment for my ATM and I want to do us what's the withdrawal limit of this bank and if the limit is below what I want can I increase the limit somehow please get back to me | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_response_45 | CC-BY-4.0 | hello I was completing my grocery shopping a bit earlier in the day and my card declined I've logged into my online account and I see that I have funds available so can you tell me why my card is declining | Hello, I was completing my grocery shopping a bit earlier in the day and my card declined. I've logged into my online account and I see that I have funds available, so can you tell me why my card is declining? | Hello, I was completing my grocery shopping a bit earlier in the day and my card declined. I've logged into my online account and I see that I have funds available, so can you tell me why my card is declining? | test | 17.749001 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/response_45.wav | 49 | hello I was completing my grocery shopping a bit earlier in the day and my card declined I've logged into my online account and I see that I have funds available so can you tell me why my card is declining | |
minds14-telephony-en-au_en-AU_ABROAD_CA66f3abe84d740c779addd673b3a27537_3 | CC-BY-4.0 | I need to be able to use my card when I go overseas | I need to be able to use my card when I go overseas. | I need to be able to use my card when I go overseas. | test | 17.639999 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA66f3abe84d740c779addd673b3a27537_3.wav | 50 | I need to be able to use my card when I go overseas | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_16 | CC-BY-4.0 | hello ID like to enquire about my recent transactions could you please check if there's been any payments or transactions that isn't familiar to previous transaction | Hello, I'd like to enquire about my recent transactions. Could you please check if there's been any payments or transactions that isn't familiar to previous transactions? | Hello, I'd like to enquire about my recent transactions. Could you please check if there's been any payments or transactions that isn't familiar to previous transactions? | test | 17.493 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_16.wav | 51 | hello ID like to enquire about my recent transactions could you please check if there's been any payments or transactions that isn't familiar to previous transaction | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_29 | CC-BY-4.0 | you got a mate want to look at my most recent transaction to something but don't know what it's for can you identify it so that we can look into it find out what it's going on it doesn't seem right thank you | Hey, good on you, mate. Um I'm wanting to look at my most recent transactions. There's something I don't know what it's for. Um can you identify it so that we can look into it, find out what's going on? It doesn't seem right. Thank you. | Hey, good on you, mate. Um I'm wanting to look at my most recent transactions. There's something I don't know what it's for. Um can you identify it so that we can look into it, find out what's going on? It doesn't seem right. Thank you. | test | 17.408001 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_29.wav | 52 | you got a mate want to look at my most recent transaction to something but don't know what it's for can you identify it so that we can look into it find out what it's going on it doesn't seem right thank you | |
minds14-telephony-en-au_en-AU_ABROAD_CAdfade0bbf3daaf300169299cfb34509e_2 | CC-BY-4.0 | hi I'm going overseas for holiday just wondering if I'll be able to use my debit card while overseas if it'll work | Hi, I'm going overseas for a holiday. Just wondering if I'll be able to use my debit card while overseas, if it will work. | Hi, I'm going overseas for a holiday. Just wondering if I'll be able to use my debit card while overseas, if it will work. | test | 17.280001 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CAdfade0bbf3daaf300169299cfb34509e_2.wav | 53 | hi I'm going overseas for holiday just wondering if I'll be able to use my debit card while overseas if it'll work | |
minds14-telephony-en-au_en-AU_FREEZE_response_15 | CC-BY-4.0 | hello I would like to freeze all transactions on my car as of right now is that possible I feel I've lost my car recently and I'm not entirely sure where all her might have it | Hello, I would like to freeze all transactions on my card as of right now. Is that possible? I feel I've lost my card recently and I'm not entirely sure where or who might have it. | Hello, I would like to freeze all transactions on my card as of right now. Is that possible? I feel I've lost my card recently and I'm not entirely sure where or who might have it. | test | 17.152 | 8,000 | en-au | polyai-minds14 | 1 | 9 | en-AU~FREEZE/response_15.wav | 54 | hello I would like to freeze all transactions on my car as of right now is that possible I feel I've lost my car recently and I'm not entirely sure where all her might have it | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_46 | CC-BY-4.0 | hi I'm just calling about direct debits I'm not sure which Direct debits on my account that you just show me how I can view my direct debit and also possibly can I return a direct debit | Hi, I'm just calling about direct debits. I'm not sure which direct debits are on my account. I'd like you to show me how I can view my direct debits and also possibly can I return a direct debit? | Hi, I'm just calling about direct debits. I'm not sure which direct debits are on my account. I'd like you to show me how I can view my direct debits and also possibly can I return a direct debit? | test | 17.152 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_46.wav | 55 | hi I'm just calling about direct debits I'm not sure which Direct debits on my account that you just show me how I can view my direct debit and also possibly can I return a direct debit | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_14 | CC-BY-4.0 | hello is this the bank I have a question about direct debits at short and simple what what are they don't exactly know what they are so I can't really understand how to use them | Hello, is this the bank? I have a question about direct debits. That's short and simple. What are they? I don't exactly know what they are so I can't really understand how to use them. | Hello, is this the bank? I have a question about direct debits. That's short and simple. What are they? I don't exactly know what they are so I can't really understand how to use them. | test | 16.981001 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_14.wav | 56 | hello is this the bank I have a question about direct debits at short and simple what what are they don't exactly know what they are so I can't really understand how to use them | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_31 | CC-BY-4.0 | g'day mate I'm making a large purchase online it says ill send me an SMS verification code or something not sure how that works could you explain it thanks | Good day, mate. I'm making a large purchase online and it says it'll send me an SMS verification code or something. I'm not sure how that works. Could you explain that? Thanks. | Good day, mate. I'm making a large purchase online and it says it'll send me an SMS verification code or something. I'm not sure how that works. Could you explain that? Thanks. | test | 16.981001 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_31.wav | 57 | g'day mate I'm making a large purchase online it says ill send me an SMS verification code or something not sure how that works could you explain it thanks | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_CAaec5b40d07fbcd5c5cb7395867f183cd_2 | CC-BY-4.0 | I try to withdraw some money from a machine and I'm just wondering how much I can withdraw Huawei what's what's the most I can withdraw | I'm trying to withdraw some money from a machine and I'm just wondering how much I can withdraw, like what's what's the most I can withdraw? | I'm trying to withdraw some money from a machine and I'm just wondering how much I can withdraw, like what's what's the most I can withdraw? | test | 16.9 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/CAaec5b40d07fbcd5c5cb7395867f183cd_2.wav | 58 | I try to withdraw some money from a machine and I'm just wondering how much I can withdraw Huawei what's what's the most I can withdraw | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_35 | CC-BY-4.0 | so I was looking at my recent transactions and there's is payment which I don't know where it came from but it's for $900 and in the last day I don't remember all four rising to pay that to anyone what do I do | So I was looking at my recent transactions and there's this payment which I don't know where it came from but it's for $900 and in the last day I don't remember authorizing to pay that to anyone. What do I do? | So I was looking at my recent transactions and there's this payment which I don't know where it came from but it's for $900 and in the last day I don't remember authorizing to pay that to anyone. What do I do? | test | 16.896 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_35.wav | 59 | so I was looking at my recent transactions and there's is payment which I don't know where it came from but it's for $900 and in the last day I don't remember all four rising to pay that to anyone what do I do | |
minds14-telephony-en-au_en-AU_ABROAD_CAd699bf635de6f253efd27259367c744f_2 | CC-BY-4.0 | I need to know what's like my bank I can work overseas | I need to know whether my bank card can work overseas. | I need to know whether my bank card can work overseas. | test | 16.84 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CAd699bf635de6f253efd27259367c744f_2.wav | 60 | I need to know what's like my bank I can work overseas | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_CA79d76abd49c4823c4540d42419ff0729_1 | CC-BY-4.0 | I want to withdraw some money and I need to know the maximum amount that I can live for so can you tell me the amount of money that I can lick took my account | I want to withdraw some money and I need to know the maximum amount that I can withdraw. So can you tell me the amount of money that I can withdraw from my account? | I want to withdraw some money and I need to know the maximum amount that I can withdraw. So can you tell me the amount of money that I can withdraw from my account? | test | 16.76 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/CA79d76abd49c4823c4540d42419ff0729_1.wav | 61 | I want to withdraw some money and I need to know the maximum amount that I can live for so can you tell me the amount of money that I can lick took my account | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_9 | CC-BY-4.0 | hi I just wanted to choir about the limit of my ATM withdrawal them at my atm I just wanted to just double check say how much I can ask you withdraw so thank you | Hi, I just want to inquire about the limit of my ATM withdrawal limit on my ATM. I just wanted to just double check, see how much I can actually withdraw. So, yeah, thank you. | Hi, I just want to inquire about the limit of my ATM withdrawal limit on my ATM. I just wanted to just double check, see how much I can actually withdraw. So, yeah, thank you. | test | 16.639999 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_9.wav | 62 | hi I just wanted to choir about the limit of my ATM withdrawal them at my atm I just wanted to just double check say how much I can ask you withdraw so thank you | |
minds14-telephony-en-au_en-AU_HIGH_VALUE_PAYMENT_response_5 | CC-BY-4.0 | I am attempting to make a large payment however it is saying that I am receiving a text message with a code I do not know where I'm supposed to put this code or what I am supposed to do with this code | I am attempting to make a large payment. However, it is saying that I am receiving a text message with a code. I do not know where I am supposed to put this code or what I am supposed to do with this code. | I am attempting to make a large payment. However, it is saying that I am receiving a text message with a code. I do not know where I am supposed to put this code or what I am supposed to do with this code. | test | 16.533001 | 8,000 | en-au | polyai-minds14 | 1 | 10 | en-AU~HIGH_VALUE_PAYMENT/response_5.wav | 63 | I am attempting to make a large payment however it is saying that I am receiving a text message with a code I do not know where I'm supposed to put this code or what I am supposed to do with this code | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_49 | CC-BY-4.0 | hello I'm calling up if they have some questions about direct debits that have been made out of my account I want to if possible cancel the direct debit | Hello, I'm calling up because I have some questions about direct debits that have been made out of my account. I want to, if possible, cancel the direct debit. | Hello, I'm calling up because I have some questions about direct debits that have been made out of my account. I want to, if possible, cancel the direct debit. | test | 16.212999 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_49.wav | 64 | hello I'm calling up if they have some questions about direct debits that have been made out of my account I want to if possible cancel the direct debit | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_CA95b2cc484fb4c2f7946be485e9080dc2_2 | CC-BY-4.0 | I'm calling about some recent transactions I want to know what these are my most recent transactions | I'm calling about some recent transactions. I want to know uh what these um the my most recent transactions um | I'm calling about some recent transactions. I want to know uh what these um the my most recent transactions um | test | 16.16 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/CA95b2cc484fb4c2f7946be485e9080dc2_2.wav | 65 | I'm calling about some recent transactions I want to know what these are my most recent transactions | |
minds14-telephony-en-au_en-AU_ABROAD_CA2ec50bb617dccf46c236c43edbf0328d_1 | CC-BY-4.0 | I have a bank tide I want to know whether it works abroad can I pay for things when I'm in America | I have a bank card. I want to know whether it works abroad. Can I pay for things when I'm in America? | I have a bank card. I want to know whether it works abroad. Can I pay for things when I'm in America? | test | 16.139999 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA2ec50bb617dccf46c236c43edbf0328d_1.wav | 66 | I have a bank tide I want to know whether it works abroad can I pay for things when I'm in America | |
minds14-telephony-en-au_en-AU_JOINT_ACCOUNT_response_50 | CC-BY-4.0 | hi I just wanted to find out how I set up the joint account I can't go for it thanks | Hi, I just wanted to find out how I set up a joint account. Um my partner and I have decided to to to go for it and um want to do it. Can we do it in the app? Is there an option there? Um thanks. | Hi, I just wanted to find out how I set up a joint account. Um my partner and I have decided to to to go for it and um want to do it. Can we do it in the app? Is there an option there? Um thanks. | test | 16.128 | 8,000 | en-au | polyai-minds14 | 1 | 11 | en-AU~JOINT_ACCOUNT/response_50.wav | 67 | hi I just wanted to find out how I set up the joint account I can't go for it thanks | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_response_13 | CC-BY-4.0 | yes good afternoon like I've got a debit card that I've had with your bank for a very long time in my payment would actually took lie that makes you at the shops right now industry embarrassing so if I can get some assistance with that immediately that'll be very good thank you | Yes, good afternoon. Look, I've got a debit card that I've had with your bank for a very long time, and my payment was actually declined. I'm actually at the shops right now, and it's very embarrassing. So, if I could get some assistance with that immediately, that would be very good. Thank you. | Yes, good afternoon. Look, I've got a debit card that I've had with your bank for a very long time, and my payment was actually declined. I'm actually at the shops right now, and it's very embarrassing. So, if I could get some assistance with that immediately, that would be very good. Thank you. | test | 15.957 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/response_13.wav | 68 | yes good afternoon like I've got a debit card that I've had with your bank for a very long time in my payment would actually took lie that makes you at the shops right now industry embarrassing so if I can get some assistance with that immediately that'll be very good thank you | |
minds14-telephony-en-au_en-AU_ABROAD_CA92a29dc5597ae149a6ea423067dc84b1_3 | CC-BY-4.0 | I'm just calling to find out if my card is going to work overseas | I'm I'm just calling to find out if my card is going to work overseas. | I'm I'm just calling to find out if my card is going to work overseas. | test | 15.82 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA92a29dc5597ae149a6ea423067dc84b1_3.wav | 69 | I'm just calling to find out if my card is going to work overseas | |
minds14-telephony-en-au_en-AU_JOINT_ACCOUNT_response_10 | CC-BY-4.0 | hello I I'm wondering how to set up a joint account and if there are any details I need such as my card number and yellow persons card number to create the joint account so let me know what I need to bring | Hello, I I'm wondering how to set up a joint account and if there are any details I need such as my card number and the other person's card number to create the joint account. Just let me know what I need to bring. | Hello, I I'm wondering how to set up a joint account and if there are any details I need such as my card number and the other person's card number to create the joint account. Just let me know what I need to bring. | test | 15.701 | 8,000 | en-au | polyai-minds14 | 1 | 11 | en-AU~JOINT_ACCOUNT/response_10.wav | 70 | hello I I'm wondering how to set up a joint account and if there are any details I need such as my card number and yellow persons card number to create the joint account so let me know what I need to bring | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_CA79ed67077daa44579a5049cc3b2506f9_3 | CC-BY-4.0 | also I recently growcott on you but I'm doesn't work when I tried tattoo all-time use it to pay it was declined and I was wondering if I could get some help thank you | Sir, I recently got a card from you, but it doesn't work when I try to tap it or use it to pay. It always gets declined, and I was wondering if I could get some help. Thank you. | Sir, I recently got a card from you, but it doesn't work when I try to tap it or use it to pay. It always gets declined, and I was wondering if I could get some help. Thank you. | test | 15.7 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/CA79ed67077daa44579a5049cc3b2506f9_3.wav | 71 | also I recently growcott on you but I'm doesn't work when I tried tattoo all-time use it to pay it was declined and I was wondering if I could get some help thank you | |
minds14-telephony-en-au_en-AU_ADDRESS_response_41 | CC-BY-4.0 | I like to change my address please | Oh, I'd like to change my address, please. Yes, um my new address is 35 Frederick Street, Eagleby. Thank you. | Oh, I'd like to change my address, please. Yes, um my new address is 35 Frederick Street, Eagleby. Thank you. | test | 15.697 | 8,000 | en-au | polyai-minds14 | 1 | 1 | en-AU~ADDRESS/response_41.wav | 72 | I like to change my address please | |
minds14-telephony-en-au_en-AU_ABROAD_CA007d41c9f78ab53ee7ee7668bc21dea7_1 | CC-BY-4.0 | I'm about to travel in 2 weeks and I want to know if I'll be able to use my card | I'm about to travel in two weeks and I want to know if I'll be able to use my card. | I'm about to travel in two weeks and I want to know if I'll be able to use my card. | test | 15.6 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA007d41c9f78ab53ee7ee7668bc21dea7_1.wav | 73 | I'm about to travel in 2 weeks and I want to know if I'll be able to use my card | |
minds14-telephony-en-au_en-AU_ABROAD_CA775bb87351dfbaa9a4c8709318bdde0d_2 | CC-BY-4.0 | hi there I've got don't card and I was wondering whether this card works | Hi there, I've got a bank card and I was wondering whether this card works overseas. | Hi there, I've got a bank card and I was wondering whether this card works overseas. | test | 15.56 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA775bb87351dfbaa9a4c8709318bdde0d_2.wav | 74 | hi there I've got don't card and I was wondering whether this card works | |
minds14-telephony-en-au_en-AU_BUSINESS_LOAN_response_28 | CC-BY-4.0 | hey there I'm just calling about establishing a new loans my small business and we're just currently getting off the ground and I was wondering if you could let me a hand in in setting that up or just the application process thanks | Hey there, I'm just calling about establishing a new loan for my small business. We're just currently getting off the ground and I was wondering if you could lend me a hand in setting that up or just the application process. Thanks. | Hey there, I'm just calling about establishing a new loan for my small business. We're just currently getting off the ground and I was wondering if you could lend me a hand in setting that up or just the application process. Thanks. | test | 15.418 | 8,000 | en-au | polyai-minds14 | 1 | 5 | en-AU~BUSINESS_LOAN/response_28.wav | 75 | hey there I'm just calling about establishing a new loans my small business and we're just currently getting off the ground and I was wondering if you could let me a hand in in setting that up or just the application process thanks | |
minds14-telephony-en-au_en-AU_CASH_DEPOSIT_CAeee7aece688e97d29ae87a59b7bb0fb2_6 | CC-BY-4.0 | I want to deposit money in my account and so how can I go about how can I go about how do I do that | I want to deposit money in my account and so how can I go about how can I go uh how do I do that? | I want to deposit money in my account and so how can I go about how can I go uh how do I do that? | test | 15.12 | 8,000 | en-au | polyai-minds14 | 1 | 7 | en-AU~CASH_DEPOSIT/CAeee7aece688e97d29ae87a59b7bb0fb2_6.wav | 76 | I want to deposit money in my account and so how can I go about how can I go about how do I do that | |
minds14-telephony-en-au_en-AU_BALANCE_response_43 | CC-BY-4.0 | hello I'm just inquiring about my current bank balance could you tell me what my current account balance is showing | Hello, I'm just inquiring about my current bank balance. Could you tell me what my current account balance is showing? | Hello, I'm just inquiring about my current bank balance. Could you tell me what my current account balance is showing? | test | 15.104 | 8,000 | en-au | polyai-minds14 | 1 | 4 | en-AU~BALANCE/response_43.wav | 77 | hello I'm just inquiring about my current bank balance could you tell me what my current account balance is showing | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_24 | CC-BY-4.0 | hello I'm I'm just calling about setting up a direct debit I'm I'm just hoping that you could help me I have never do this on the app and I just want to talk to someone about it to help you said everything up | Hey there. I'm I'm just calling about setting up a direct debit. Um I'm just hoping that you could help me. I haven't been able to do this um on the app and I just want to talk to someone about it to help, you know, set everything up. | Hey there. I'm I'm just calling about setting up a direct debit. Um I'm just hoping that you could help me. I haven't been able to do this um on the app and I just want to talk to someone about it to help, you know, set everything up. | test | 14.954 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_24.wav | 78 | hello I'm I'm just calling about setting up a direct debit I'm I'm just hoping that you could help me I have never do this on the app and I just want to talk to someone about it to help you said everything up | |
minds14-telephony-en-au_en-AU_FREEZE_response_9 | CC-BY-4.0 | oh hi there I've just discovered that my card has gone missing and ID like to freeze my car so that no transaction connect her can you help me help me with that please thanks | Oh, hi there. Um, I've just discovered that my card has gone missing and um I'd like to freeze my card so that no transactions can occur. Um, can you help that help me with that please? Thanks. | Oh, hi there. Um, I've just discovered that my card has gone missing and um I'd like to freeze my card so that no transactions can occur. Um, can you help that help me with that please? Thanks. | test | 14.933 | 8,000 | en-au | polyai-minds14 | 1 | 9 | en-AU~FREEZE/response_9.wav | 79 | oh hi there I've just discovered that my card has gone missing and ID like to freeze my car so that no transaction connect her can you help me help me with that please thanks | |
minds14-telephony-en-au_en-AU_DIRECT_DEBIT_response_41 | CC-BY-4.0 | hi I have a direct debit set up to pay my electricity bill and today it's failed can you please check and tell me that my direct debits are ok and still in place | Hi, I have um direct debit set up to pay my electricity bill and today it's failed. Can you please um check and tell me that my direct debits are okay and still in place? | Hi, I have um direct debit set up to pay my electricity bill and today it's failed. Can you please um check and tell me that my direct debits are okay and still in place? | test | 14.933 | 8,000 | en-au | polyai-minds14 | 1 | 8 | en-AU~DIRECT_DEBIT/response_41.wav | 80 | hi I have a direct debit set up to pay my electricity bill and today it's failed can you please check and tell me that my direct debits are ok and still in place | |
minds14-telephony-en-au_en-AU_FREEZE_response_1 | CC-BY-4.0 | yes good afternoon look at like to stop all transactions on my car off reason it's been stolen and it is point if further and no more transactions are on the card thank you | Yes, good afternoon. Look, I'd like to um stop all transactions on my card or freeze it. Um it's been stolen and at this point if I'd really prefer if there were no more transactions uh on the card. Thank you. | Yes, good afternoon. Look, I'd like to um stop all transactions on my card or freeze it. Um it's been stolen and at this point if I'd really prefer if there were no more transactions uh on the card. Thank you. | test | 14.848 | 8,000 | en-au | polyai-minds14 | 1 | 9 | en-AU~FREEZE/response_1.wav | 81 | yes good afternoon look at like to stop all transactions on my car off reason it's been stolen and it is point if further and no more transactions are on the card thank you | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_response_42 | CC-BY-4.0 | hi can you please can I please get assistance with my card that I require help for read it as my payment had been acquired | Hi, can you please Could I please get assistance with my card as I require help for it as my payment had been declined. | Hi, can you please Could I please get assistance with my card as I require help for it as my payment had been declined. | test | 14.848 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/response_42.wav | 82 | hi can you please can I please get assistance with my card that I require help for read it as my payment had been acquired | |
minds14-telephony-en-au_en-AU_ADDRESS_response_1 | CC-BY-4.0 | hi I'm just calling up because I have noticed that I want to change my address I needed to be changed on some of my phone's so I'm just looking to be able to change my address | Hi, I'm just calling up because I have noticed that I want to change my address. I need it to be changed on some of my forms, so I'm just looking to be able to change my address. | Hi, I'm just calling up because I have noticed that I want to change my address. I need it to be changed on some of my forms, so I'm just looking to be able to change my address. | test | 14.763 | 8,000 | en-au | polyai-minds14 | 1 | 1 | en-AU~ADDRESS/response_1.wav | 83 | hi I'm just calling up because I have noticed that I want to change my address I needed to be changed on some of my phone's so I'm just looking to be able to change my address | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_6 | CC-BY-4.0 | good afternoon look I'm just actually it one of your ATMs right now and I need to pay cash and I'm just wondering what the maximum amount that I can withdraw right now it's like s and help with that at the fantastic thank you | Good afternoon. Look, I'm just actually at one of your ATMs right now and I'm actually I need a bit of cash and I'm just wondering what the maximum amount that I could withdraw right now is. If I could get some help with that, that would be fantastic. Thank you. | Good afternoon. Look, I'm just actually at one of your ATMs right now and I'm actually I need a bit of cash and I'm just wondering what the maximum amount that I could withdraw right now is. If I could get some help with that, that would be fantastic. Thank you. | test | 14.677 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_6.wav | 84 | good afternoon look I'm just actually it one of your ATMs right now and I need to pay cash and I'm just wondering what the maximum amount that I can withdraw right now it's like s and help with that at the fantastic thank you | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_23 | CC-BY-4.0 | hello is this the bank that I'm currently using ID like to know my current limit at the ATM as to how much money I can withdraw and if there's any way I can increase their thank you | Hello, is this the bank that I'm currently using? I'd like to know my current limit at the ATM as to how much money I can withdraw and if there's any way I can increase that. Thank you. | Hello, is this the bank that I'm currently using? I'd like to know my current limit at the ATM as to how much money I can withdraw and if there's any way I can increase that. Thank you. | test | 14.677 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_23.wav | 85 | hello is this the bank that I'm currently using ID like to know my current limit at the ATM as to how much money I can withdraw and if there's any way I can increase their thank you | |
minds14-telephony-en-au_en-AU_BALANCE_response_21 | CC-BY-4.0 | hello is this the bank I like to be informed of my current account balance I don't have the app so this is the easiest way for me to get my balance | Hello, is this the bank? I'd like to be informed of my current account balance. I don't have the app so this is the easiest way for me to get my balance. | Hello, is this the bank? I'd like to be informed of my current account balance. I don't have the app so this is the easiest way for me to get my balance. | test | 14.507 | 8,000 | en-au | polyai-minds14 | 1 | 4 | en-AU~BALANCE/response_21.wav | 86 | hello is this the bank I like to be informed of my current account balance I don't have the app so this is the easiest way for me to get my balance | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_4 | CC-BY-4.0 | the after start load the app does not load my new account balance is is that the app is being serviced and now I cannot access my account | The app does not load. The app does not load my new account balance. It says that the app is being serviced and now I cannot access my account. | The app does not load. The app does not load my new account balance. It says that the app is being serviced and now I cannot access my account. | test | 14.336 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_4.wav | 87 | the after start load the app does not load my new account balance is is that the app is being serviced and now I cannot access my account | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_3 | CC-BY-4.0 | I am calling about recent transactions show me some of my recent transactions | I am calling about recent transactions. Show me some of my recent transactions. I do not recognize one of these payments. | I am calling about recent transactions. Show me some of my recent transactions. I do not recognize one of these payments. | test | 14.303 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_3.wav | 88 | I am calling about recent transactions show me some of my recent transactions | |
minds14-telephony-en-au_en-AU_CASH_DEPOSIT_CAeee7aece688e97d29ae87a59b7bb0fb2_8 | CC-BY-4.0 | yeah and where do I enter the payment code where does it go do I have to put it on a form or | Yeah, and where do I enter the payment code? Where does it go? Do I have to put it on a form or? | Yeah, and where do I enter the payment code? Where does it go? Do I have to put it on a form or? | test | 14.16 | 8,000 | en-au | polyai-minds14 | 1 | 7 | en-AU~CASH_DEPOSIT/CAeee7aece688e97d29ae87a59b7bb0fb2_8.wav | 89 | yeah and where do I enter the payment code where does it go do I have to put it on a form or | |
minds14-telephony-en-au_en-AU_JOINT_ACCOUNT_response_44 | CC-BY-4.0 | hi for my savings account I want to make that a joint account with my wife please and I just want to see how I can do that | Hi, um, for my savings account, I want to make that a joint account with my wife, please, and I just want to, uh, see how I can do that. | Hi, um, for my savings account, I want to make that a joint account with my wife, please, and I just want to, uh, see how I can do that. | test | 14.08 | 8,000 | en-au | polyai-minds14 | 1 | 11 | en-AU~JOINT_ACCOUNT/response_44.wav | 90 | hi for my savings account I want to make that a joint account with my wife please and I just want to see how I can do that | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_41 | CC-BY-4.0 | hi I'm calling about the recent transactions on my account as a payment that I did not recognise and I was just wondering could you some more information about this payment | Hi, I'm calling about the recent transactions on my account. There's a payment that I do not recognize and I was just wondering if you can give me some more information about this payment. | Hi, I'm calling about the recent transactions on my account. There's a payment that I do not recognize and I was just wondering if you can give me some more information about this payment. | test | 13.909 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_41.wav | 91 | hi I'm calling about the recent transactions on my account as a payment that I did not recognise and I was just wondering could you some more information about this payment | |
minds14-telephony-en-au_en-AU_CARD_ISSUES_response_1 | CC-BY-4.0 | I just got my new card and it's it's not working with the machine it's it's declining my purchases going to have some milk please thanks | I just got my new card and it's it's not working with the machine. It's it's declining my purchases. Can I have some help please? Thanks. | I just got my new card and it's it's not working with the machine. It's it's declining my purchases. Can I have some help please? Thanks. | test | 13.653 | 8,000 | en-au | polyai-minds14 | 1 | 6 | en-AU~CARD_ISSUES/response_1.wav | 92 | I just got my new card and it's it's not working with the machine it's it's declining my purchases going to have some milk please thanks | |
minds14-telephony-en-au_en-AU_ATM_LIMIT_response_5 | CC-BY-4.0 | I need to get money out tomorrow and I'm just wondering what's the maximum I can withdraw from my account thanks | I need to get some money tomorrow and I'm just wondering what's the maximum I can withdraw from the account? Thanks. | I need to get some money tomorrow and I'm just wondering what's the maximum I can withdraw from the account? Thanks. | test | 13.568 | 8,000 | en-au | polyai-minds14 | 1 | 3 | en-AU~ATM_LIMIT/response_5.wav | 93 | I need to get money out tomorrow and I'm just wondering what's the maximum I can withdraw from my account thanks | |
minds14-telephony-en-au_en-AU_LATEST_TRANSACTIONS_response_11 | CC-BY-4.0 | I am calling about some reason a transaction on my account there is some outgoing payments to Bob's boxes but I didn't ever go to Bob's boxes | I'm calling about some recent transactions on my account. There is some outgoing payments to Bobs Boxes but I didn't ever go to Bobs Boxes. | I'm calling about some recent transactions on my account. There is some outgoing payments to Bobs Boxes but I didn't ever go to Bobs Boxes. | test | 13.56 | 8,000 | en-au | polyai-minds14 | 1 | 12 | en-AU~LATEST_TRANSACTIONS/response_11.wav | 94 | I am calling about some reason a transaction on my account there is some outgoing payments to Bob's boxes but I didn't ever go to Bob's boxes | |
minds14-telephony-en-au_en-AU_ABROAD_CA2639c6f58a068771895673cad0d2123b_3 | CC-BY-4.0 | hi I'm a customer of your bank and I'm planning to travel to America shortly and I just need you to confirm will my card work overseas | Hi, I'm a customer of your bank and I'm planning to travel to America shortly and I just need you to confirm will my card work overseas? | Hi, I'm a customer of your bank and I'm planning to travel to America shortly and I just need you to confirm will my card work overseas? | test | 13.42 | 8,000 | en-au | polyai-minds14 | 1 | 0 | en-AU~ABROAD/CA2639c6f58a068771895673cad0d2123b_3.wav | 95 | hi I'm a customer of your bank and I'm planning to travel to America shortly and I just need you to confirm will my card work overseas | |
minds14-telephony-en-au_en-AU_PAY_BILL_response_29 | CC-BY-4.0 | hello I've just recently opened up an account with your bank and I wanted to find out how I can go about paying bills using my savings account | Hello, I've just recently opened up an account with your bank and I wanted to find out how I can go about paying bills using my uh savings account. | Hello, I've just recently opened up an account with your bank and I wanted to find out how I can go about paying bills using my uh savings account. | test | 13.312 | 8,000 | en-au | polyai-minds14 | 1 | 13 | en-AU~PAY_BILL/response_29.wav | 96 | hello I've just recently opened up an account with your bank and I wanted to find out how I can go about paying bills using my savings account | |
minds14-telephony-en-au_en-AU_CASH_DEPOSIT_response_11 | CC-BY-4.0 | I would like to enquire about depositing some money so I just I'm on the app right I just can't find wet the tablet I can deposit the money so if you don't me out of | Hi, I'd like to enquire about depositing some money. Um so I just I'm on the app right now and I just can't find where the tab where I can deposit the money. Uh so if you could help me out, that'd be great. | Hi, I'd like to enquire about depositing some money. Um so I just I'm on the app right now and I just can't find where the tab where I can deposit the money. Uh so if you could help me out, that'd be great. | test | 13.312 | 8,000 | en-au | polyai-minds14 | 1 | 7 | en-AU~CASH_DEPOSIT/response_11.wav | 97 | I would like to enquire about depositing some money so I just I'm on the app right I just can't find wet the tablet I can deposit the money so if you don't me out of | |
minds14-telephony-en-au_en-AU_APP_ERROR_response_18 | CC-BY-4.0 | hi I'm just calling about a technical issue with your bank app I'm trying to get on at the moment and it says the app can't contact the bank server and retrieve my details | Hi, I'm just calling about a technical issue with your bank app. I'm trying to get on at the moment and it says the app can't contact the bank server and retrieve my details. | Hi, I'm just calling about a technical issue with your bank app. I'm trying to get on at the moment and it says the app can't contact the bank server and retrieve my details. | test | 13.227 | 8,000 | en-au | polyai-minds14 | 1 | 2 | en-AU~APP_ERROR/response_18.wav | 98 | hi I'm just calling about a technical issue with your bank app I'm trying to get on at the moment and it says the app can't contact the bank server and retrieve my details | |
minds14-telephony-en-au_en-AU_BUSINESS_LOAN_response_47 | CC-BY-4.0 | hi I'm calling to enquire about taking out a brand new business loan so I just like more information about that please | Hi, I'm calling to inquire about uh taking out a brand new business loan. So I'd just like some more information about that, please. | Hi, I'm calling to inquire about uh taking out a brand new business loan. So I'd just like some more information about that, please. | test | 13.227 | 8,000 | en-au | polyai-minds14 | 1 | 5 | en-AU~BUSINESS_LOAN/response_47.wav | 99 | hi I'm calling to enquire about taking out a brand new business loan so I just like more information about that please |
End of preview. Expand in Data Studio
MINDS-14 telephony — English (Australia) (en-AU)
Processed banking IVR telephony speech derived from
PolyAI/minds14 (en-AU / related config).
Credits & license
Original corpus: PolyAI MInDS-14
Gerz et al., 2021 — arXiv:2104.08524.
License: CC BY-4.0 (commercial use allowed with attribution).
Snapshot
- Language:
en(localeen-AU) - Samples: 654 clips (~1.527 h) after GT remaster
- Audio: OGG/Opus mono, native 8 kHz telephony
- Split: all
test(eval-only remaster; upstream was train-only) - Ordering: longest → shortest
- License: CC-BY-4.0
Processing applied
- Remaster PolyAI audio to OGG/Opus mono at native 8 kHz telephony.
- Schema columns:
original_transcription,processed_transcription,transcription. - Upstream text is Google ASR 1-best, not human GT (see paper / Hub card
annotations_creators: machine-generated). Kept immutable inoriginal_transcription. - Remaster reference:
processed_transcription/transcription= Gemini 3.5 Transcribe on every kept clip. - Drops: noise-only legacy GT stubs, empty Gemini hypotheses, and wrong spoken language (e.g. English audio in a non-English split). Dropped here: 0 clips / 0.000 h.
Dataset structure
| field | description |
|---|---|
audio |
OGG/Opus, 8 kHz mono telephony |
audio_id |
stable sample id |
license |
CC-BY-4.0 |
original_transcription |
upstream Google ASR 1-best (immutable) |
processed_transcription |
Gemini remaster transcript |
transcription |
best available (= processed) |
dur / sample_rate / lang / split |
metadata |
intent_class / rank / src |
optional extras when present |
Notes
Short single-turn banking intents — useful as an 8 kHz telephony acoustic canary, not a long-form conversational bench. Contamination risk is high (widely used in training corpora).
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