Utterance
stringlengths 44
202
| __index_level_0__
int64 1
17.1k
| Predicted_Intent
stringclasses 16
values | Intent_Score
float64 0.08
0.61
| Sentiment
stringclasses 2
values | RSICs
stringclasses 3
values | empathy_score
int64 1
5
| listening_score
int64 1
5
| fallback_type
stringclasses 4
values | Topic
int64 1
16
| Topic_Name
stringclasses 16
values |
|---|---|---|---|---|---|---|---|---|---|---|
this is not helpful --- you are repeating yourself and have not helped answer my question
| 1,502
|
Other
| 0.193186
|
NEGATIVE
|
Low
| 5
| 5
|
no fallback
| 9
|
Other
|
Is it possible to reserve seats on the flights that are operated by Air Nippon?
| 8,034
|
GeneralInquiry
| 0.169313
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
Trying to book put in a one pass number and pin we had from cname------ nothing happened
| 16,986
|
Complaint
| 0.172671
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
would like assistance with bereavement flight..found flights that would work for me, would like to speak to representative about rate
| 13,498
|
RequestAssistance
| 0.302437
|
POSITIVE
|
Low
| 2
| 1
|
no fallback
| 10
|
Request Assistance
|
Can I carry makeup perfume and lotion on my carry on bag?
| 5,500
|
RequestAssistance
| 0.165289
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 10
|
Request Assistance
|
I have mileageplan # -------- and I am flying with Confirmation # ------, how can I apply my around trip flights to my account
| 9,261
|
MileageInquiry
| 0.141338
|
NEGATIVE
|
Low
| 2
| 5
|
no fallback
| 4
|
Mileage Inquiry
|
From my itinerary where do I find my confirmation number to print my boarding pass? I'm obviously not a frequent flyer.
| 9,830
|
Complaint
| 0.154183
|
NEGATIVE
|
Low
| 1
| 3
|
no fallback
| 3
|
Complaint
|
Why don't I get a complimentary upgrade due to my silver elite status?
| 9,829
|
Complaint
| 0.330399
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
How do I transfer American Express points and add to my Mileageplan points balance?
| 15,308
|
CreditCardInquiry
| 0.165451
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 6
|
Credit Card Inquiry
|
I'm trying to get to my reservation so that I can print it out. I do not have the confirmation number, and the answer to my security question is not being accepted (perhaps I am not entering the same
| 14,612
|
Complaint
| 0.127485
|
NEGATIVE
|
Low
| 1
| 5
|
no fallback
| 3
|
Complaint
|
can i put a down payment on a flight and pay the rest later?
| 15,546
|
RequestAssistance
| 0.129777
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 10
|
Request Assistance
|
I have a question about Million Miler benefits. I recently acheived 1MM status with Mileage plan Gold for life. I'd like to know if I still need to fly 4 paid -- segments each year to get Mileage plan
| 2,511
|
GeneralInquiry
| 0.216116
|
POSITIVE
|
Low
| 2
| 4
|
no fallback
| 1
|
General Inquiry
|
How do I purchase a flight for a friend using my miles
| 13,974
|
GeneralInquiry
| 0.138601
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 1
|
General Inquiry
|
hi ---- I need help getting past flights on my mileage plan account we just established
| 2,514
|
Complaint
| 0.194296
|
NEGATIVE
|
Low
| 4
| 2
|
no fallback
| 3
|
Complaint
|
Can the award points earned in two accounts be combined into one account?
| 4,400
|
CreditCardInquiry
| 0.162022
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 6
|
Credit Card Inquiry
|
how do i send a 14 year old by himself on an international flight
| 9,336
|
Other
| 0.11977
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 9
|
Other
|
----, I just recieved my yearly credentials as a plATINUM LEVEL. i HAD MONITORED MY PROGRESS TOWARD 1K AGAIN AND THE INDICATOR ON MY ACCOUNT ON THE WEBSITE CONFIRMED THAT LEVEL HAD BEEN REACHED. wHAT
| 12,575
|
AccountAccess
| 0.128297
|
NEGATIVE
|
Low
| 2
| 3
|
no fallback
| 13
|
Account Access
|
I have a credit with cname- for a flight canceled due to illness. How do I redeem this credit. I plan to travel in February. ---------------------- canceled flight PGV - SFO 12/12/2012 return 12
| 11,072
|
GeneralInquiry
| 0.111823
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 1
|
General Inquiry
|
Does the price listed for rental cars reflect the use of my miles?
| 5,384
|
MileageInquiry
| 0.172054
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
why i have to pay more tax when i pay taxes allready in the firts ticket
| 8,444
|
Complaint
| 0.428216
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
will i be able to check a stroller and car seat at the gatge
| 11,018
|
GeneralInquiry
| 0.121176
|
POSITIVE
|
Low
| 1
| 2
|
no fallback
| 1
|
General Inquiry
|
I received a notice stating that my award miles will expire soon - I tried to log in to see what I could redeem my miles fo (I have 17,747) - I created an account, and now I have a new account instead
| 16,505
|
Complaint
| 0.121258
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
am I talking to a human or are you giving me robotic answeres? just curious
| 5,397
|
GeneralInquiry
| 0.277857
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
I was double-charged for baggage. My husband paid for one piece of baagage online with his cname- credit card, and it is showing up on his credit card account. Wen I got got to the airport, I was to
| 11,418
|
Complaint
| 0.244478
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 3
|
Complaint
|
I can use my USAirways miles, since it is part of the Star Alliance.?
| 484
|
MileageInquiry
| 0.128157
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 4
|
Mileage Inquiry
|
I am trying to check in it says the birthdates are not valid they are correct
| 15,832
|
Complaint
| 0.248965
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
How do I change the title of my name from Mr. to Mrs.?
| 7,240
|
GeneralInquiry
| 0.134706
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
I flew from Palm Springs to Chicago Ohare on Dec 23,2012 and returned on 12/31/2012. My miles were credited for my return trip but not my outbound. I went on the website to request the miles for the o
| 15,134
|
Other
| 0.176181
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 9
|
Other
|
Hello My flight was delayed for 4 hours yesterday from LAX to SFO ? How can I request for the compensation for delay, if any. Thank you. ---
| 7,980
|
Complaint
| 0.24783
|
NEGATIVE
|
Medium
| 1
| 2
|
no fallback
| 3
|
Complaint
|
Hi ----. I have lost my CA Drivers License. I have flight out of LAX on Wed Jan 2nd. What other forms of ID will be accepted?
| 13,274
|
GeneralInquiry
| 0.154479
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
when i book i see a cost but do not see credit for miles
| 12,645
|
Other
| 0.110555
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 9
|
Other
|
why don't my cname- economy plus seats show up on a rebooked flight?
| 16,926
|
Complaint
| 0.30523
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 3
|
Complaint
|
If I book flights through Singapore airlines would it count for my premier status
| 5,746
|
GeneralInquiry
| 0.143829
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 1
|
General Inquiry
|
I have credit on a cancel flight. How do I apply to new ticket
| 3,446
|
GeneralInquiry
| 0.113244
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 1
|
General Inquiry
|
How many award miles do I need for a Mileageplan award ticket?
| 5,117
|
MileageInquiry
| 0.160484
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 4
|
Mileage Inquiry
|
How many award miles do I need for a Mileageplan award ticket?
| 13,493
|
MileageInquiry
| 0.160484
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
Can I have three checked bags? I'm going to Bishkek, Kyrgystan from California
| 16,613
|
Complaint
| 0.178613
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
I'm on flight 144 HNL to IAD Want to know aircraft to determine what type of seat to expect
| 3,544
|
ProvideInformation
| 0.248842
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 2
|
Provide Information
|
I want to complete purchase, with or without travel insurance. PayPal forms are filled.
| 3,789
|
GeneralInquiry
| 0.131345
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 1
|
General Inquiry
|
I have 5 tickets I want to farelock. the summary shows farelock on 2 of the tickets (for kids) but not for the 3 adult tickets. I need to make sure all 5 tickets are on hold for me.
| 2,502
|
GeneralInquiry
| 0.11442
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
how do I book the same flight with cash for me and miles for my son?
| 12,137
|
Complaint
| 0.17116
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
Can I cancel a reservation for myself and then use those funds to make a reservation for my daughter?
| 13,657
|
Complaint
| 0.112737
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 3
|
Complaint
|
How many award miles do I need for a Mileageplan award ticket?
| 15,165
|
MileageInquiry
| 0.160484
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
Why when I purchased seats in row 9B and 9C on flight -- 215 tomorrow when I check seats now it shows 37 A & B
| 5,921
|
Complaint
| 0.178869
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
I missed my flight on January 13. How do I use the ticket to purchase another ticket?
| 10,390
|
GeneralInquiry
| 0.107465
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 1
|
General Inquiry
|
how many miles will it cost for 3 round trip tickets to PAris?
| 8,206
|
MileageInquiry
| 0.222294
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 4
|
Mileage Inquiry
|
I did read that page. But does that count as my carry on or can I bring a carry on?
| 15,660
|
GeneralInquiry
| 0.150397
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 1
|
General Inquiry
|
my parents coming from singapore going to to LA and the denver. what is your baggage policy or fee?
| 2,806
|
Complaint
| 0.162224
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 3
|
Complaint
|
do active Canadian military have the same baggage restrictions as U.S. military service personnel?
| 13,097
|
GeneralInquiry
| 0.119306
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 1
|
General Inquiry
|
Is there a limit on the number of miles you can earn per year using cname- Visa ?
| 8,475
|
CreditCardInquiry
| 0.258014
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 6
|
Credit Card Inquiry
|
I flew in December and I attempted to move previous reservation to my new mileage account and I thought I was successful, however it now appears that none of those flights were moved and I did not
| 12,855
|
Complaint
| 0.115204
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
How many award miles do I need for a Mileageplan award ticket?
| 5,383
|
MileageInquiry
| 0.160484
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 4
|
Mileage Inquiry
|
I have a voucher for a flight not taken last year, # ##################. Is this still valid
| 16,386
|
CheckFlightStatus
| 0.188314
|
POSITIVE
|
Low
| 1
| 2
|
no fallback
| 8
|
Check Flight Status
|
I need to call someone on the phone. I need a phone number. Plese provide so I can change the required info on the start up page...
| 11,285
|
ProvideInformation
| 0.505507
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 2
|
Provide Information
|
I want to book a flight today but my first name was changed last year and you dont have my updated name. I changed it on your website this morning but it still reads as ----- instead of ----------.
| 17,065
|
Complaint
| 0.184908
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
It there a discounted plane ticket if a death happens in the family.
| 10,921
|
CheckFlightStatus
| 0.126379
|
NEGATIVE
|
High
| 2
| 1
|
no fallback
| 8
|
Check Flight Status
|
Hello, Could I check in a box for my flight or it has to be some sort of luggage?
| 1,418
|
Complaint
| 0.196162
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
can i book a reward ticket and a pay ticket on the same confirmation
| 500
|
GeneralInquiry
| 0.108266
|
NEGATIVE
|
Low
| 2
| 4
|
no fallback
| 1
|
General Inquiry
|
if i book an international flight and i want to change the date would i have to pay a penalty
| 670
|
Other
| 0.111798
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 9
|
Other
|
Says the system is currently unavailable, please try later. Said this for several days.
| 12,217
|
Other
| 0.22915
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 9
|
Other
|
hi ---- needed to confirm if my fly is reserved? i did not received any confirmation
| 9,735
|
Complaint
| 0.215888
|
NEGATIVE
|
Low
| 2
| 3
|
no fallback
| 3
|
Complaint
|
Hi ----, I would like to upgrade my flight tomorrow from DEN to LGA
| 3,497
|
UpgradeRequest
| 0.196024
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 11
|
Upgrade Request
|
My husband has a flight to Maui planned for March 2, I need to get the itinerary for his work
| 7,999
|
GeneralInquiry
| 0.121816
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 1
|
General Inquiry
|
Hi ----, I already have an account and I accidently signed up and rec'd a new account! I am trying to redeen miles for flights.
| 15,965
|
Complaint
| 0.123916
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 3
|
Complaint
|
i have an old cname------ discount coupon. Can i still use it for new tickets?
| 6,700
|
GeneralInquiry
| 0.199443
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 1
|
General Inquiry
|
How do I find my ticket # for an already traveled flight?
| 2,945
|
RequestAssistance
| 0.146981
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 10
|
Request Assistance
|
I have a mileageplan credit card account that I booked R/t flight to Tampa and had to pay for one piece of luggage checked. I did not have my card with me and had to charge it on another credit card.
| 7,813
|
CheckFlightStatus
| 0.109215
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 8
|
Check Flight Status
|
i made a car rental from atlas choice when i made my airline ticket they took a deposit now i can contact them number is un number
| 14,241
|
ProvideInformation
| 0.119377
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 2
|
Provide Information
|
How to I purchase a ticket if I have PCS address? (i.e. PCS XX Box XX, APO AP)
| 304
|
GeneralInquiry
| 0.157129
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
I purchased a flight in for November trvel with my 80 year old parents. It was a non-refundable ticket. My father unfortunatley was hospitalized before we could go. I had to cancel the trip. I do hav
| 3,993
|
CancelFlight
| 0.151042
|
NEGATIVE
|
Medium
| 1
| 2
|
no fallback
| 5
|
Cancel Flight
|
Where do I find out how many miles are needed to get an awards ticket?
| 4,777
|
GeneralInquiry
| 0.118457
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 1
|
General Inquiry
|
----, you are giving me informations other than I'm requesting... I understood that you are VIRTUAL...
| 7,007
|
Other
| 0.472025
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 9
|
Other
|
I just signed up my kids to be Mileageplan members. We flew on cname- a week ago, I have their boarding passes and I was told by the cname- ticket agent that I could get them credit for their flight
| 2,157
|
GeneralInquiry
| 0.119319
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
I noticed on your site that there are baggage fee exemptions for military. I am flying from Bahrain to Norfolk, VA for regular vacation (not on orders); can I check two bags and receive the $100 fee
| 4,870
|
GeneralInquiry
| 0.169123
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 1
|
General Inquiry
|
I did not see my canceled reservation in my account under cancel reservation
| 14,264
|
Complaint
| 0.203272
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 3
|
Complaint
|
WHAT IS THE ADDRESS FOR MILEAGE plan? i WOULD LIKE TO MAIL IN COPIES OF MY BOARDINH PASSES FOR STAR ALLIANCE CREDIT. tHANK Y0U.
| 5,749
|
MileageInquiry
| 0.178487
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
Is there any way I can still get my cname------ One Pass miles transferred to cname-?
| 16,568
|
MileageInquiry
| 0.117308
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
How many award miles do I need for a Mileageplan award ticket?
| 4,745
|
MileageInquiry
| 0.160484
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
Hi I have star alliance miles with USairways and would like to use them by do not have log on with cname-
| 16,173
|
MileageInquiry
| 0.103487
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
what do I need to fly if I buy my ticket online?
| 1,045
|
GeneralInquiry
| 0.169992
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 1
|
General Inquiry
|
Hi I was booked on a flight to Liberia, Costa Rica on Sept 6th, 2012. Flight ####. There was an earthquake the day before and our flight was cancled. I would like to use the credit for this flight t
| 12,347
|
CancelFlight
| 0.084735
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 5
|
Cancel Flight
|
----, last September 14 I bought three (3) EWR-YUL-EWR tikets (###################) but had to cancel two of them, which was done on the phone on Sept 18, paying the due fine to change one of them. I
| 14,251
|
Complaint
| 0.163827
|
NEGATIVE
|
Low
| 2
| 1
|
no fallback
| 3
|
Complaint
|
where do i go on website to possibly purchase miles to keep my premium silver status
| 3,386
|
GeneralInquiry
| 0.193249
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 1
|
General Inquiry
|
Hi, If I use my credit card points to buy a flight on cname-, how do i upgrade the seats to economy plus?
| 3,671
|
CreditCardInquiry
| 0.157016
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 6
|
Credit Card Inquiry
|
I need to confirm the return flight for passenger ----------- travelling from Hyderabad India to Charlotte NC-e-ticket #############
| 15,767
|
ProvideInformation
| 0.160959
|
NEGATIVE
|
Low
| 2
| 5
|
no fallback
| 2
|
Provide Information
|
How do i gain eligibility to to use miles for Digital Media Awards at this time?
| 15,391
|
MileageInquiry
| 0.236592
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 4
|
Mileage Inquiry
|
what are the charges for changing an international ticket to a different date
| 7,365
|
GeneralInquiry
| 0.13625
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
wich airline is partner with -- if I book ticket to Seattle
| 6,570
|
CheckFlightStatus
| 0.117684
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 8
|
Check Flight Status
|
i would like to combine my mileage plan account wih my husband;s account
| 5,060
|
GeneralInquiry
| 0.104974
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 1
|
General Inquiry
|
I have made a reservation previous to joing the can I still get mileage credit?
| 8,608
|
MileageInquiry
| 0.174522
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 4
|
Mileage Inquiry
|
What email address can I send a complaint to regarding a past cname- flight?
| 6,873
|
Complaint
| 0.311502
|
NEGATIVE
|
Medium
| 2
| 1
|
no fallback
| 3
|
Complaint
|
My flight --8 today has been canceled. What other flights are available to rebook.
| 15,807
|
Other
| 0.124362
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 9
|
Other
|
How many award miles do I need for a Mileageplan award ticket?
| 11,988
|
MileageInquiry
| 0.160484
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 4
|
Mileage Inquiry
|
my travel wife is booked on a different itinerary. can i put her on mine?
| 12,194
|
Complaint
| 0.131423
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
Is it possible to use points to upgrade an economy flight I had purchased?
| 8,994
|
CreditCardInquiry
| 0.145683
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 6
|
Credit Card Inquiry
|
Why does your search say the price is $864 and then when I go to make the reservation it changes to $1,000+
| 736
|
Complaint
| 0.177217
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
seats are available but the system isn't allowing me to choose the seats
| 15,118
|
Complaint
| 0.163602
|
NEGATIVE
|
Low
| 1
| 2
|
no fallback
| 3
|
Complaint
|
There are no available complimentary seats on flight ------. I do not want to purchase the ticket if the flight is oversold. Please advise
| 3,160
|
Complaint
| 0.18225
|
NEGATIVE
|
Low
| 1
| 1
|
no fallback
| 3
|
Complaint
|
we booked through cname- our return flight from barcelona to EWR, but we just got an email that our connecting flight from barcelona to frankfurt was cancelled. our confirmation number is ------. can
| 7,105
|
Complaint
| 0.184403
|
NEGATIVE
|
Medium
| 2
| 5
|
no fallback
| 3
|
Complaint
|
can I use miles from another airline to book a flight on cname-
| 9,350
|
Other
| 0.153775
|
NEGATIVE
|
Low
| 2
| 2
|
no fallback
| 9
|
Other
|
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