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Nov 12

ReviewGraph: A Knowledge Graph Embedding Based Framework for Review Rating Prediction with Sentiment Features

In the hospitality industry, understanding the factors that drive customer review ratings is critical for improving guest satisfaction and business performance. This work proposes ReviewGraph for Review Rating Prediction (RRP), a novel framework that transforms textual customer reviews into knowledge graphs by extracting (subject, predicate, object) triples and associating sentiment scores. Using graph embeddings (Node2Vec) and sentiment features, the framework predicts review rating scores through machine learning classifiers. We compare ReviewGraph performance with traditional NLP baselines (such as Bag of Words, TF-IDF, and Word2Vec) and large language models (LLMs), evaluating them in the HotelRec dataset. In comparison to the state of the art literature, our proposed model performs similar to their best performing model but with lower computational cost (without ensemble). While ReviewGraph achieves comparable predictive performance to LLMs and outperforms baselines on agreement-based metrics such as Cohen's Kappa, it offers additional advantages in interpretability, visual exploration, and potential integration into Retrieval-Augmented Generation (RAG) systems. This work highlights the potential of graph-based representations for enhancing review analytics and lays the groundwork for future research integrating advanced graph neural networks and fine-tuned LLM-based extraction methods. We will share ReviewGraph output and platform open-sourced on our GitHub page https://github.com/aaronlifenghan/ReviewGraph

  • 3 authors
·
Aug 19

EVEDIT: Event-based Knowledge Editing with Deductive Editing Boundaries

The dynamic nature of real-world information necessitates efficient knowledge editing (KE) in large language models (LLMs) for knowledge updating. However, current KE approaches, which typically operate on (subject, relation, object) triples, ignore the contextual information and the relation among different knowledge. Such editing methods could thus encounter an uncertain editing boundary, leaving a lot of relevant knowledge in ambiguity: Queries that could be answered pre-edit cannot be reliably answered afterward. In this work, we analyze this issue by introducing a theoretical framework for KE that highlights an overlooked set of knowledge that remains unchanged and aids in knowledge deduction during editing, which we name as the deduction anchor. We further address this issue by proposing a novel task of event-based knowledge editing that pairs facts with event descriptions. This task manifests not only a closer simulation of real-world editing scenarios but also a more logically sound setting, implicitly defining the deduction anchor to address the issue of indeterminate editing boundaries. We empirically demonstrate the superiority of event-based editing over the existing setting on resolving uncertainty in edited models, and curate a new benchmark dataset EvEdit derived from the CounterFact dataset. Moreover, while we observe that the event-based setting is significantly challenging for existing approaches, we propose a novel approach Self-Edit that showcases stronger performance, achieving 55.6% consistency improvement while maintaining the naturalness of generation.

  • 6 authors
·
Feb 17, 2024

The Tensor Brain: Semantic Decoding for Perception and Memory

We analyse perception and memory, using mathematical models for knowledge graphs and tensors, to gain insights into the corresponding functionalities of the human mind. Our discussion is based on the concept of propositional sentences consisting of subject-predicate-object (SPO) triples for expressing elementary facts. SPO sentences are the basis for most natural languages but might also be important for explicit perception and declarative memories, as well as intra-brain communication and the ability to argue and reason. A set of SPO sentences can be described as a knowledge graph, which can be transformed into an adjacency tensor. We introduce tensor models, where concepts have dual representations as indices and associated embeddings, two constructs we believe are essential for the understanding of implicit and explicit perception and memory in the brain. We argue that a biological realization of perception and memory imposes constraints on information processing. In particular, we propose that explicit perception and declarative memories require a semantic decoder, which, in a simple realization, is based on four layers: First, a sensory memory layer, as a buffer for sensory input, second, an index layer representing concepts, third, a memoryless representation layer for the broadcasting of information ---the "blackboard", or the "canvas" of the brain--- and fourth, a working memory layer as a processing center and data buffer. We discuss the operations of the four layers and relate them to the global workspace theory. In a Bayesian brain interpretation, semantic memory defines the prior for observable triple statements. We propose that ---in evolution and during development--- semantic memory, episodic memory, and natural language evolved as emergent properties in agents' process to gain a deeper understanding of sensory information.

  • 4 authors
·
Jan 29, 2020

Unified Triplet-Level Hallucination Evaluation for Large Vision-Language Models

Despite the outstanding performance in vision-language reasoning, Large Vision-Language Models (LVLMs) might generate hallucinated contents that do not exist in the given image. Most existing LVLM hallucination benchmarks are constrained to evaluate the object-related hallucinations. However, the potential hallucination on the relations between two objects, i.e., relation hallucination, still lacks investigation. To remedy that, in this paper we design a unified framework to measure object and relation hallucination in LVLMs simultaneously. The core idea of our framework is to conduct hallucination evaluation on (object, relation, object) triplets extracted from LVLMs' responses, and thus, could be easily generalized to different vision-language tasks. Based on our framework, we further introduce Tri-HE, a novel Triplet-level Hallucination Evaluation benchmark which can be used to study both object and relation hallucination at the same time. We conduct comprehensive evaluations on Tri-HE and observe that the relation hallucination issue is even more serious than object hallucination among existing LVLMs, highlighting a previously neglected problem towards reliable LVLMs. Moreover, based on our findings, we design a simple yet effective training-free approach to mitigate hallucinations for LVLMs, with which, we exceed all open-sourced counterparts on Tri-HE, achieving comparable performance with the powerful GPT-4V. Our dataset and code for the reproduction of our experiments are available publicly at https://github.com/wujunjie1998/Tri-HE.

  • 4 authors
·
Oct 30, 2024

ULIP: Learning a Unified Representation of Language, Images, and Point Clouds for 3D Understanding

The recognition capabilities of current state-of-the-art 3D models are limited by datasets with a small number of annotated data and a pre-defined set of categories. In its 2D counterpart, recent advances have shown that similar problems can be significantly alleviated by employing knowledge from other modalities, such as language. Inspired by this, leveraging multimodal information for 3D modality could be promising to improve 3D understanding under the restricted data regime, but this line of research is not well studied. Therefore, we introduce ULIP to learn a unified representation of images, texts, and 3D point clouds by pre-training with object triplets from the three modalities. To overcome the shortage of training triplets, ULIP leverages a pre-trained vision-language model that has already learned a common visual and textual space by training with massive image-text pairs. Then, ULIP learns a 3D representation space aligned with the common image-text space, using a small number of automatically synthesized triplets. ULIP is agnostic to 3D backbone networks and can easily be integrated into any 3D architecture. Experiments show that ULIP effectively improves the performance of multiple recent 3D backbones by simply pre-training them on ShapeNet55 using our framework, achieving state-of-the-art performance in both standard 3D classification and zero-shot 3D classification on ModelNet40 and ScanObjectNN. ULIP also improves the performance of PointMLP by around 3% in 3D classification on ScanObjectNN, and outperforms PointCLIP by 28.8% on top-1 accuracy for zero-shot 3D classification on ModelNet40. Our code and pre-trained models are released at https://github.com/salesforce/ULIP.

  • 9 authors
·
Dec 9, 2022 1