Daily Papers

The growing emotional stress in modern society has increased the demand for Emotional Support Conversations (ESC). While Large Language Models (LLMs) show promise for ESC, they face two key challenges: (1) low strategy selection accuracy, and (2) preference bias, limiting their adaptability to emotional needs of users. Existing supervised fine-tuning (SFT) struggles to address these issues, as it rigidly trains models on single gold-standard responses without modeling nuanced strategy trade-offs. To overcome these limitations, we propose Chain-of-Strategy Optimization (CSO), a novel approach that optimizes strategy selection preferences at each dialogue turn. We first leverage Monte Carlo Tree Search to construct ESC-Pro, a high-quality preference dataset with turn-level strategy-response pairs. Training on ESC-Pro with CSO improves both strategy accuracy and bias mitigation, enabling LLMs to generate more empathetic and contextually appropriate responses. Experiments on LLaMA-3.1-8B, Gemma-2-9B, and Qwen2.5-7B demonstrate that CSO outperforms standard SFT, highlighting the efficacy of fine-grained, turn-level preference modeling in ESC.

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to effectively provide support. However, due to the lack of a well-designed task and corpora of effective emotional support conversations, research on building emotional support into dialog systems remains untouched. In this paper, we define the Emotional Support Conversation (ESC) task and propose an ESC Framework, which is grounded on the Helping Skills Theory. We construct an Emotion Support Conversation dataset (ESConv) with rich annotation (especially support strategy) in a help-seeker and supporter mode. To ensure a corpus of high-quality conversations that provide examples of effective emotional support, we take extensive effort to design training tutorials for supporters and several mechanisms for quality control during data collection. Finally, we evaluate state-of-the-art dialog models with respect to the ability to provide emotional support. Our results show the importance of support strategies in providing effective emotional support and the utility of ESConv in training more emotional support systems.

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs), many researchers have employed LLMs as the ESC models. However, the evaluation of these LLM-based ESCs remains uncertain. Inspired by the awesome development of role-playing agents, we propose an ESC Evaluation framework (ESC-Eval), which uses a role-playing agent to interact with ESC models, followed by a manual evaluation of the interactive dialogues. In detail, we first re-organize 2,801 role-playing cards from seven existing datasets to define the roles of the role-playing agent. Second, we train a specific role-playing model called ESC-Role which behaves more like a confused person than GPT-4. Third, through ESC-Role and organized role cards, we systematically conduct experiments using 14 LLMs as the ESC models, including general AI-assistant LLMs (ChatGPT) and ESC-oriented LLMs (ExTES-Llama). We conduct comprehensive human annotations on interactive multi-turn dialogues of different ESC models. The results show that ESC-oriented LLMs exhibit superior ESC abilities compared to general AI-assistant LLMs, but there is still a gap behind human performance. Moreover, to automate the scoring process for future ESC models, we developed ESC-RANK, which trained on the annotated data, achieving a scoring performance surpassing 35 points of GPT-4. Our data and code are available at https://github.com/haidequanbu/ESC-Eval.

Existing neural audio codecs usually sacrifice computational complexity for audio quality. They build the feature transformation layers mainly on convolutional blocks, which are not inherently appropriate for capturing local redundancies of audio signals. As compensation, either adversarial losses from a discriminator or a large number of model parameters are required to improve the codec. To that end, we propose Efficient Speech Codec (ESC), a lightweight parameter-efficient codec laid on cross-scale residual vector quantization and transformers. Our model leverages mirrored hierarchical window-attention transformer blocks and performs step-wise decoding from coarse-to-fine feature representations. To enhance codebook utilization, we design a learning paradigm that involves a pre-training stage to assist with codec training. Extensive results show that ESC can achieve high audio quality with much lower complexity, which is a prospective alternative in place of existing codecs.

The ability to accurately locate and navigate to a specific object is a crucial capability for embodied agents that operate in the real world and interact with objects to complete tasks. Such object navigation tasks usually require large-scale training in visual environments with labeled objects, which generalizes poorly to novel objects in unknown environments. In this work, we present a novel zero-shot object navigation method, Exploration with Soft Commonsense constraints (ESC), that transfers commonsense knowledge in pre-trained models to open-world object navigation without any navigation experience nor any other training on the visual environments. First, ESC leverages a pre-trained vision and language model for open-world prompt-based grounding and a pre-trained commonsense language model for room and object reasoning. Then ESC converts commonsense knowledge into navigation actions by modeling it as soft logic predicates for efficient exploration. Extensive experiments on MP3D, HM3D, and RoboTHOR benchmarks show that our ESC method improves significantly over baselines, and achieves new state-of-the-art results for zero-shot object navigation (e.g., 158% relative Success Rate improvement than CoW on MP3D).

End-to-end neural network based approaches to audio modelling are generally outperformed by models trained on high-level data representations. In this paper we present preliminary work that shows the feasibility of training the first layers of a deep convolutional neural network (CNN) model to learn the commonly-used log-scaled mel-spectrogram transformation. Secondly, we demonstrate that upon initializing the first layers of an end-to-end CNN classifier with the learned transformation, convergence and performance on the ESC-50 environmental sound classification dataset are similar to a CNN-based model trained on the highly pre-processed log-scaled mel-spectrogram features.

Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined strategies, which limits their effectiveness in complex, real-life scenarios. To enable flexible responses to diverse emotional problem scenarios, this paper introduces a novel end-to-end framework (RLFF-ESC) that directly learns enduring emotionally supportive response skills using reinforcement learning. For sustained emotional support, we first employ an LLM-based multi-agent mechanism to simulate future dialogue trajectories and collect future-oriented rewards. We then train a future-oriented reward model, which is subsequently used to train the emotional support policy model. Additionally, we incorporate an explicit reasoning process during response generation to further enhance the quality, relevance, and contextual appropriateness of the system's responses. We evaluate the backbone policy model on Qwen2.5-7B-Instruct-1M and LLaMA3.1-8B-Instruct models, testing the proposed RLFF-ESC framework across two public ESC datasets. Experimental results demonstrate that RLFF-ESC consistently outperforms existing baselines in terms of goal completion and response quality.

According to the World Health Organization (WHO), suicide was the fourth leading cause of death in the world for individuals aged 15 to 29 in 2019. Given the rapid increase in mental health issues, providing psychological support is both crucial and urgent. In this paper: (1) we propose S\'olo Esc\'uchame, the first open-source Spanish emotional assistance chatbot, based on LLaMA-2-7b-Chat. (2) We introduced the HEAR (Hispanic Emotional Accompaniment Responses) dataset, compiled from multiple English sources translated into Spanish, as well as generic data generated using ChatGPT-3.5-Turbo. Finally, (3) we propose an evaluation metric based on two semi-automatic assessment methods. Our system outperforms a range of state-of-the-art models in providing psychological assistance in Spanish. Our models and datasets are publicly available to facilitate reproducibility.

In this paper, ensembles of classifiers that exploit several data augmentation techniques and four signal representations for training Convolutional Neural Networks (CNNs) for audio classification are presented and tested on three freely available audio classification datasets: i) bird calls, ii) cat sounds, and iii) the Environmental Sound Classification dataset. The best performing ensembles combining data augmentation techniques with different signal representations are compared and shown to outperform the best methods reported in the literature on these datasets. The approach proposed here obtains state-of-the-art results in the widely used ESC-50 dataset. To the best of our knowledge, this is the most extensive study investigating ensembles of CNNs for audio classification. Results demonstrate not only that CNNs can be trained for audio classification but also that their fusion using different techniques works better than the stand-alone classifiers.

Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction, they often overlook the deeper cognitive reasoning processes that underpin effective emotional support. To address this gap, we propose CARE, a novel framework that strengthens reasoning in ESC without relying on large-scale synthetic data. CARE leverages the original ESC training set to guide models in generating logically coherent and supportive responses, thereby explicitly enhancing cognitive reasoning. Building on this foundation, we further employ reinforcement learning to refine and reinforce the reasoning process. Experimental results demonstrate that CARE significantly improves both the logical soundness and supportive quality of responses, advancing the development of empathetic, cognitively robust, and human-like emotional support systems.

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not define the diagram from the state model perspective, therefore providing a suboptimal solution for long-term satisfaction. To address such an issue, we leverage the Finite State Machine (FSM) on LLMs, and propose a framework called FiSMiness. Our framework allows a single LLM to bootstrap the planning during ESC, and self-reason the seeker's emotion, support strategy and the final response upon each conversational turn. Substantial experiments on ESC datasets suggest that FiSMiness outperforms many baselines, including direct inference, self-refine, chain of thought, finetuning, and external-assisted methods, even those with many more parameters.

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state Transitions of ESC (TransESC) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition-aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. Our source code is available at https://github.com/circle-hit/TransESC.

In this work we propose approaches to effectively transfer knowledge from weakly labeled web audio data. We first describe a convolutional neural network (CNN) based framework for sound event detection and classification using weakly labeled audio data. Our model trains efficiently from audios of variable lengths; hence, it is well suited for transfer learning. We then propose methods to learn representations using this model which can be effectively used for solving the target task. We study both transductive and inductive transfer learning tasks, showing the effectiveness of our methods for both domain and task adaptation. We show that the learned representations using the proposed CNN model generalizes well enough to reach human level accuracy on ESC-50 sound events dataset and set state of art results on this dataset. We further use them for acoustic scene classification task and once again show that our proposed approaches suit well for this task as well. We also show that our methods are helpful in capturing semantic meanings and relations as well. Moreover, in this process we also set state-of-art results on Audioset dataset, relying on balanced training set.

Significant efforts are being invested to bring state-of-the-art classification and recognition to edge devices with extreme resource constraints (memory, speed, and lack of GPU support). Here, we demonstrate the first deep network for acoustic recognition that is small, flexible and compression-friendly yet achieves state-of-the-art performance for raw audio classification. Rather than handcrafting a once-off solution, we present a generic pipeline that automatically converts a large deep convolutional network via compression and quantization into a network for resource-impoverished edge devices. After introducing ACDNet, which produces above state-of-the-art accuracy on ESC-10 (96.65%), ESC-50 (87.10%), UrbanSound8K (84.45%) and AudioEvent (92.57%), we describe the compression pipeline and show that it allows us to achieve 97.22% size reduction and 97.28% FLOP reduction while maintaining close to state-of-the-art accuracy 96.25%, 83.65%, 78.27% and 89.69% on these datasets. We describe a successful implementation on a standard off-the-shelf microcontroller and, beyond laboratory benchmarks, report successful tests on real-world datasets.

Self-consistency (SC) has been a widely used decoding strategy for chain-of-thought reasoning. Despite bringing significant performance improvements across a variety of multi-step reasoning tasks, it is a high-cost method that requires multiple sampling with the preset size. In this paper, we propose a simple and scalable sampling process, Early-Stopping Self-Consistency (ESC), to greatly reduce the cost of SC without sacrificing performance. On this basis, one control scheme for ESC is further derivated to dynamically choose the performance-cost balance for different tasks and models. To demonstrate ESC's effectiveness, we conducted extensive experiments on three popular categories of reasoning tasks: arithmetic, commonsense and symbolic reasoning over language models with varying scales. The empirical results show that ESC reduces the average number of sampling of chain-of-thought reasoning by a significant margin on six benchmarks, including MATH (-33.8%), GSM8K (-80.1%), StrategyQA (-76.8%), CommonsenseQA (-78.5%), Coin Flip (-84.2%) and Last Letters (-67.4%), while attaining comparable performances.

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity and challenges of building mixed-initiative ESC systems. In the light of this, we propose a knowledge-enhanced mixed-initiative framework (KEMI) for ESC, which retrieves actual case knowledge from a large-scale mental health knowledge graph for generating mixed-initiative responses. Experimental results on two ESC datasets show the superiority of KEMI in both content-preserving evaluation and mixed initiative related analyses.

The increasing success of deep neural networks has raised concerns about their inherent black-box nature, posing challenges related to interpretability and trust. While there has been extensive exploration of interpretation techniques in vision and language, interpretability in the audio domain has received limited attention, primarily focusing on post-hoc explanations. This paper addresses the problem of interpretability by-design in the audio domain by utilizing the recently proposed attention-free focal modulation networks (FocalNets). We apply FocalNets to the task of environmental sound classification for the first time and evaluate their interpretability properties on the popular ESC-50 dataset. Our method outperforms a similarly sized vision transformer both in terms of accuracy and interpretability. Furthermore, it is competitive against PIQ, a method specifically designed for post-hoc interpretation in the audio domain.