Daily Papers

Multi-hop question answering requires models to gather information from different parts of a text to answer a question. Most current approaches learn to address this task in an end-to-end way with neural networks, without maintaining an explicit representation of the reasoning process. We propose a method to extract a discrete reasoning chain over the text, which consists of a series of sentences leading to the answer. We then feed the extracted chains to a BERT-based QA model to do final answer prediction. Critically, we do not rely on gold annotated chains or "supporting facts:" at training time, we derive pseudogold reasoning chains using heuristics based on named entity recognition and coreference resolution. Nor do we rely on these annotations at test time, as our model learns to extract chains from raw text alone. We test our approach on two recently proposed large multi-hop question answering datasets: WikiHop and HotpotQA, and achieve state-of-art performance on WikiHop and strong performance on HotpotQA. Our analysis shows the properties of chains that are crucial for high performance: in particular, modeling extraction sequentially is important, as is dealing with each candidate sentence in a context-aware way. Furthermore, human evaluation shows that our extracted chains allow humans to give answers with high confidence, indicating that these are a strong intermediate abstraction for this task.

This paper presents our submission to the SemEval 2024 Task 5: The Legal Argument Reasoning Task in Civil Procedure. We present two approaches to solving the task of legal answer validation, given an introduction to the case, a question and an answer candidate. Firstly, we fine-tuned pre-trained BERT-based models and found that models trained on domain knowledge perform better. Secondly, we performed few-shot prompting on GPT models and found that reformulating the answer validation task to be a multiple-choice QA task remarkably improves the performance of the model. Our best submission is a BERT-based model that achieved the 7th place out of 20.

In this paper, we propose SPBERT, a transformer-based language model pre-trained on massive SPARQL query logs. By incorporating masked language modeling objectives and the word structural objective, SPBERT can learn general-purpose representations in both natural language and SPARQL query language. We investigate how SPBERT and encoder-decoder architecture can be adapted for Knowledge-based QA corpora. We conduct exhaustive experiments on two additional tasks, including SPARQL Query Construction and Answer Verbalization Generation. The experimental results show that SPBERT can obtain promising results, achieving state-of-the-art BLEU scores on several of these tasks.

Retrieval question answering (ReQA) is the task of retrieving a sentence-level answer to a question from an open corpus (Ahmad et al.,2019).This paper presents MultiReQA, anew multi-domain ReQA evaluation suite com-posed of eight retrieval QA tasks drawn from publicly available QA datasets. We provide the first systematic retrieval based evaluation over these datasets using two supervised neural models, based on fine-tuning BERT andUSE-QA models respectively, as well as a surprisingly strong information retrieval baseline,BM25. Five of these tasks contain both train-ing and test data, while three contain test data only. Performance on the five tasks with train-ing data shows that while a general model covering all domains is achievable, the best performance is often obtained by training exclusively on in-domain data.

Question answering systems provide short, precise, and specific answers to questions. So far, many robust question answering systems have been developed for English, while some languages with fewer resources, like Persian, have few numbers of standard dataset. In this study, a comprehensive open-domain dataset is presented for Persian. This dataset is called NextQuAD and has 7,515 contexts, including 23,918 questions and answers. Then, a BERT-based question answering model has been applied to this dataset using two pre-trained language models, including ParsBERT and XLM-RoBERTa. The results of these two models have been ensembled using mean logits. Evaluation on the development set shows 0.95 Exact Match (EM) and 0.97 Fl_score. Also, to compare the NextQuAD with other Persian datasets, our trained model on the NextQuAD, is evaluated on two other datasets named PersianQA and ParSQuAD. Comparisons show that the proposed model increased EM by 0.39 and 0.14 respectively in PersianQA and ParSQuAD-manual, while a slight EM decline of 0.007 happened in ParSQuAD-automatic.

Transformer models have achieved promising results on natural language processing (NLP) tasks including extractive question answering (QA). Common Transformer encoders used in NLP tasks process the hidden states of all input tokens in the context paragraph throughout all layers. However, different from other tasks such as sequence classification, answering the raised question does not necessarily need all the tokens in the context paragraph. Following this motivation, we propose Block-skim, which learns to skim unnecessary context in higher hidden layers to improve and accelerate the Transformer performance. The key idea of Block-Skim is to identify the context that must be further processed and those that could be safely discarded early on during inference. Critically, we find that such information could be sufficiently derived from the self-attention weights inside the Transformer model. We further prune the hidden states corresponding to the unnecessary positions early in lower layers, achieving significant inference-time speedup. To our surprise, we observe that models pruned in this way outperform their full-size counterparts. Block-Skim improves QA models' accuracy on different datasets and achieves 3 times speedup on BERT-base model.

We present a systematic investigation of layer-wise BERT activations for general-purpose text representations to understand what linguistic information they capture and how transferable they are across different tasks. Sentence-level embeddings are evaluated against two state-of-the-art models on downstream and probing tasks from SentEval, while passage-level embeddings are evaluated on four question-answering (QA) datasets under a learning-to-rank problem setting. Embeddings from the pre-trained BERT model perform poorly in semantic similarity and sentence surface information probing tasks. Fine-tuning BERT on natural language inference data greatly improves the quality of the embeddings. Combining embeddings from different BERT layers can further boost performance. BERT embeddings outperform BM25 baseline significantly on factoid QA datasets at the passage level, but fail to perform better than BM25 on non-factoid datasets. For all QA datasets, there is a gap between embedding-based method and in-domain fine-tuned BERT (we report new state-of-the-art results on two datasets), which suggests deep interactions between question and answer pairs are critical for those hard tasks.

Recently, neural models pretrained on a language modeling task, such as ELMo (Peters et al., 2017), OpenAI GPT (Radford et al., 2018), and BERT (Devlin et al., 2018), have achieved impressive results on various natural language processing tasks such as question-answering and natural language inference. In this paper, we describe a simple re-implementation of BERT for query-based passage re-ranking. Our system is the state of the art on the TREC-CAR dataset and the top entry in the leaderboard of the MS MARCO passage retrieval task, outperforming the previous state of the art by 27% (relative) in MRR@10. The code to reproduce our results is available at https://github.com/nyu-dl/dl4marco-bert

Evaluation of QA systems is very challenging and expensive, with the most reliable approach being human annotations of correctness of answers for questions. Recent works (AVA, BEM) have shown that transformer LM encoder based similarity metrics transfer well for QA evaluation, but they are limited by the usage of a single correct reference answer. We propose a new evaluation metric: SQuArE (Sentence-level QUestion AnsweRing Evaluation), using multiple reference answers (combining multiple correct and incorrect references) for sentence-form QA. We evaluate SQuArE on both sentence-level extractive (Answer Selection) and generative (GenQA) QA systems, across multiple academic and industrial datasets, and show that it outperforms previous baselines and obtains the highest correlation with human annotations.

There has been great success recently in tackling challenging NLP tasks by neural networks which have been pre-trained and fine-tuned on large amounts of task data. In this paper, we investigate one such model, BERT for question-answering, with the aim to analyze why it is able to achieve significantly better results than other models. We run DeepLIFT on the model predictions and test the outcomes to monitor shift in the attention values for input. We also cluster the results to analyze any possible patterns similar to human reasoning depending on the kind of input paragraph and question the model is trying to answer.

With social media becoming increasingly pop-ular on which lots of news and real-time eventsare reported, developing automated questionanswering systems is critical to the effective-ness of many applications that rely on real-time knowledge. While previous datasets haveconcentrated on question answering (QA) forformal text like news and Wikipedia, wepresent the first large-scale dataset for QA oversocial media data. To ensure that the tweetswe collected are useful, we only gather tweetsused by journalists to write news articles. Wethen ask human annotators to write questionsand answers upon these tweets. Unlike otherQA datasets like SQuAD in which the answersare extractive, we allow the answers to be ab-stractive. We show that two recently proposedneural models that perform well on formaltexts are limited in their performance when ap-plied to our dataset. In addition, even the fine-tuned BERT model is still lagging behind hu-man performance with a large margin. Our re-sults thus point to the need of improved QAsystems targeting social media text.

Question answering (QA) systems have gained explosive attention in recent years. However, QA tasks in Vietnamese do not have many datasets. Significantly, there is mostly no dataset in the medical domain. Therefore, we built a Vietnamese Healthcare Question Answering dataset (ViHealthQA), including 10,015 question-answer passage pairs for this task, in which questions from health-interested users were asked on prestigious health websites and answers from highly qualified experts. This paper proposes a two-stage QA system based on Sentence-BERT (SBERT) using multiple negatives ranking (MNR) loss combined with BM25. Then, we conduct diverse experiments with many bag-of-words models to assess our system's performance. With the obtained results, this system achieves better performance than traditional methods.

Motivated by suggested question generation in conversational news recommendation systems, we propose a model for generating question-answer pairs (QA pairs) with self-contained, summary-centric questions and length-constrained, article-summarizing answers. We begin by collecting a new dataset of news articles with questions as titles and pairing them with summaries of varying length. This dataset is used to learn a QA pair generation model producing summaries as answers that balance brevity with sufficiency jointly with their corresponding questions. We then reinforce the QA pair generation process with a differentiable reward function to mitigate exposure bias, a common problem in natural language generation. Both automatic metrics and human evaluation demonstrate these QA pairs successfully capture the central gists of the articles and achieve high answer accuracy.

Existing metrics for evaluating the quality of automatically generated questions such as BLEU, ROUGE, BERTScore, and BLEURT compare the reference and predicted questions, providing a high score when there is a considerable lexical overlap or semantic similarity between the candidate and the reference questions. This approach has two major shortcomings. First, we need expensive human-provided reference questions. Second, it penalises valid questions that may not have high lexical or semantic similarity to the reference questions. In this paper, we propose a new metric, RQUGE, based on the answerability of the candidate question given the context. The metric consists of a question-answering and a span scorer modules, using pre-trained models from existing literature, thus it can be used without any further training. We demonstrate that RQUGE has a higher correlation with human judgment without relying on the reference question. Additionally, RQUGE is shown to be more robust to several adversarial corruptions. Furthermore, we illustrate that we can significantly improve the performance of QA models on out-of-domain datasets by fine-tuning on synthetic data generated by a question generation model and re-ranked by RQUGE.

As one promising way to inquire about any particular information through a dialog with the bot, question answering dialog systems have gained increasing research interests recently. Designing interactive QA systems has always been a challenging task in natural language processing and used as a benchmark to evaluate a machine's ability of natural language understanding. However, such systems often struggle when the question answering is carried out in multiple turns by the users to seek more information based on what they have already learned, thus, giving rise to another complicated form called Conversational Question Answering (CQA). CQA systems are often criticized for not understanding or utilizing the previous context of the conversation when answering the questions. To address the research gap, in this paper, we explore how to integrate conversational history into the neural machine comprehension system. On one hand, we introduce a framework based on a publically available pre-trained language model called BERT for incorporating history turns into the system. On the other hand, we propose a history selection mechanism that selects the turns that are relevant and contributes the most to answer the current question. Experimentation results revealed that our framework is comparable in performance with the state-of-the-art models on the QuAC leader board. We also conduct a number of experiments to show the side effects of using entire context information which brings unnecessary information and noise signals resulting in a decline in the model's performance.

Retriever-augmented instruction-following models are attractive alternatives to fine-tuned approaches for information-seeking tasks such as question answering (QA). By simply prepending retrieved documents in its input along with an instruction, these models can be adapted to various information domains and tasks without additional fine-tuning. While the model responses tend to be natural and fluent, the additional verbosity makes traditional QA evaluation metrics such as exact match (EM) and F1 unreliable for accurately quantifying model performance. In this work, we investigate the performance of instruction-following models across three information-seeking QA tasks. We use both automatic and human evaluation to evaluate these models along two dimensions: 1) how well they satisfy the user's information need (correctness), and 2) whether they produce a response based on the provided knowledge (faithfulness). Guided by human evaluation and analysis, we highlight the shortcomings of traditional metrics for both correctness and faithfulness. We then propose simple token-overlap based and model-based metrics that reflect the true performance of these models. Our analysis reveals that instruction-following models are competitive, and sometimes even outperform fine-tuned models for correctness. However, these models struggle to stick to the provided knowledge and often hallucinate in their responses. We hope our work encourages a more holistic evaluation of instruction-following models for QA. Our code and data is available at https://github.com/McGill-NLP/instruct-qa

Existing studies on question answering on knowledge bases (KBQA) mainly operate with the standard i.i.d assumption, i.e., training distribution over questions is the same as the test distribution. However, i.i.d may be neither reasonably achievable nor desirable on large-scale KBs because 1) true user distribution is hard to capture and 2) randomly sample training examples from the enormous space would be highly data-inefficient. Instead, we suggest that KBQA models should have three levels of built-in generalization: i.i.d, compositional, and zero-shot. To facilitate the development of KBQA models with stronger generalization, we construct and release a new large-scale, high-quality dataset with 64,331 questions, GrailQA, and provide evaluation settings for all three levels of generalization. In addition, we propose a novel BERT-based KBQA model. The combination of our dataset and model enables us to thoroughly examine and demonstrate, for the first time, the key role of pre-trained contextual embeddings like BERT in the generalization of KBQA.

Existing datasets for natural language inference (NLI) have propelled research on language understanding. We propose a new method for automatically deriving NLI datasets from the growing abundance of large-scale question answering datasets. Our approach hinges on learning a sentence transformation model which converts question-answer pairs into their declarative forms. Despite being primarily trained on a single QA dataset, we show that it can be successfully applied to a variety of other QA resources. Using this system, we automatically derive a new freely available dataset of over 500k NLI examples (QA-NLI), and show that it exhibits a wide range of inference phenomena rarely seen in previous NLI datasets.

We present HEAD-QA, a multi-choice question answering testbed to encourage research on complex reasoning. The questions come from exams to access a specialized position in the Spanish healthcare system, and are challenging even for highly specialized humans. We then consider monolingual (Spanish) and cross-lingual (to English) experiments with information retrieval and neural techniques. We show that: (i) HEAD-QA challenges current methods, and (ii) the results lag well behind human performance, demonstrating its usefulness as a benchmark for future work.

The goal of this work is to build conversational Question Answering (QA) interfaces for the large body of domain-specific information available in FAQ sites. We present DoQA, a dataset with 2,437 dialogues and 10,917 QA pairs. The dialogues are collected from three Stack Exchange sites using the Wizard of Oz method with crowdsourcing. Compared to previous work, DoQA comprises well-defined information needs, leading to more coherent and natural conversations with less factoid questions and is multi-domain. In addition, we introduce a more realistic information retrieval(IR) scenario where the system needs to find the answer in any of the FAQ documents. The results of an existing, strong, system show that, thanks to transfer learning from a Wikipedia QA dataset and fine tuning on a single FAQ domain, it is possible to build high quality conversational QA systems for FAQs without in-domain training data. The good results carry over into the more challenging IR scenario. In both cases, there is still ample room for improvement, as indicated by the higher human upperbound.

An important task for designing QA systems is answer sentence selection (AS2): selecting the sentence containing (or constituting) the answer to a question from a set of retrieved relevant documents. In this paper, we propose three novel sentence-level transformer pre-training objectives that incorporate paragraph-level semantics within and across documents, to improve the performance of transformers for AS2, and mitigate the requirement of large labeled datasets. Specifically, the model is tasked to predict whether: (i) two sentences are extracted from the same paragraph, (ii) a given sentence is extracted from a given paragraph, and (iii) two paragraphs are extracted from the same document. Our experiments on three public and one industrial AS2 datasets demonstrate the empirical superiority of our pre-trained transformers over baseline models such as RoBERTa and ELECTRA for AS2.

This paper describes our submission of the WMT 2020 Shared Task on Sentence Level Direct Assessment, Quality Estimation (QE). In this study, we empirically reveal the mismatching issue when directly adopting BERTScore to QE. Specifically, there exist lots of mismatching errors between the source sentence and translated candidate sentence with token pairwise similarity. In response to this issue, we propose to expose explicit cross-lingual patterns, e.g. word alignments and generation score, to our proposed zero-shot models. Experiments show that our proposed QE model with explicit cross-lingual patterns could alleviate the mismatching issue, thereby improving the performance. Encouragingly, our zero-shot QE method could achieve comparable performance with supervised QE method, and even outperforms the supervised counterpart on 2 out of 6 directions. We expect our work could shed light on the zero-shot QE model improvement.

Question Answering (QA) in NLP is the task of finding answers to a query within a relevant context retrieved by a retrieval system. Yet, the mix of relevant and irrelevant information in these contexts can hinder performance enhancements in QA tasks. To address this, we introduce a context filtering approach that removes non-essential details, summarizing crucial content through Reward Modeling. This method emphasizes keeping vital data while omitting the extraneous during summarization model training. We offer a framework for developing efficient QA models by discerning useful information from dataset pairs, bypassing the need for costly human evaluation. Furthermore, we show that our approach can significantly outperform the baseline, as evidenced by a 6.8-fold increase in the EM Per Token (EPT) metric, which we propose as a measure of token efficiency, indicating a notable token-efficiency boost for low-resource settings.

We demonstrate an end-to-end question answering system that integrates BERT with the open-source Anserini information retrieval toolkit. In contrast to most question answering and reading comprehension models today, which operate over small amounts of input text, our system integrates best practices from IR with a BERT-based reader to identify answers from a large corpus of Wikipedia articles in an end-to-end fashion. We report large improvements over previous results on a standard benchmark test collection, showing that fine-tuning pretrained BERT with SQuAD is sufficient to achieve high accuracy in identifying answer spans.

We propose TANDA, an effective technique for fine-tuning pre-trained Transformer models for natural language tasks. Specifically, we first transfer a pre-trained model into a model for a general task by fine-tuning it with a large and high-quality dataset. We then perform a second fine-tuning step to adapt the transferred model to the target domain. We demonstrate the benefits of our approach for answer sentence selection, which is a well-known inference task in Question Answering. We built a large scale dataset to enable the transfer step, exploiting the Natural Questions dataset. Our approach establishes the state of the art on two well-known benchmarks, WikiQA and TREC-QA, achieving MAP scores of 92% and 94.3%, respectively, which largely outperform the previous highest scores of 83.4% and 87.5%, obtained in very recent work. We empirically show that TANDA generates more stable and robust models reducing the effort required for selecting optimal hyper-parameters. Additionally, we show that the transfer step of TANDA makes the adaptation step more robust to noise. This enables a more effective use of noisy datasets for fine-tuning. Finally, we also confirm the positive impact of TANDA in an industrial setting, using domain specific datasets subject to different types of noise.

The predictions of question answering (QA)systems are typically evaluated against manually annotated finite sets of one or more answers. This leads to a coverage limitation that results in underestimating the true performance of systems, and is typically addressed by extending over exact match (EM) with pre-defined rules or with the token-level F1 measure. In this paper, we present the first systematic conceptual and data-driven analysis to examine the shortcomings of token-level equivalence measures. To this end, we define the asymmetric notion of answer equivalence (AE), accepting answers that are equivalent to or improve over the reference, and publish over 23k human judgments for candidates produced by multiple QA systems on SQuAD. Through a careful analysis of this data, we reveal and quantify several concrete limitations of the F1 measure, such as a false impression of graduality, or missing dependence on the question. Since collecting AE annotations for each evaluated model is expensive, we learn a BERT matching (BEM) measure to approximate this task. Being a simpler task than QA, we find BEM to provide significantly better AE approximations than F1, and to more accurately reflect the performance of systems. Finally, we demonstrate the practical utility of AE and BEM on the concrete application of minimal accurate prediction sets, reducing the number of required answers by up to x2.6.

The problem of answering questions using knowledge from pre-trained language models (LMs) and knowledge graphs (KGs) presents two challenges: given a QA context (question and answer choice), methods need to (i) identify relevant knowledge from large KGs, and (ii) perform joint reasoning over the QA context and KG. In this work, we propose a new model, QA-GNN, which addresses the above challenges through two key innovations: (i) relevance scoring, where we use LMs to estimate the importance of KG nodes relative to the given QA context, and (ii) joint reasoning, where we connect the QA context and KG to form a joint graph, and mutually update their representations through graph neural networks. We evaluate our model on QA benchmarks in the commonsense (CommonsenseQA, OpenBookQA) and biomedical (MedQA-USMLE) domains. QA-GNN outperforms existing LM and LM+KG models, and exhibits capabilities to perform interpretable and structured reasoning, e.g., correctly handling negation in questions.

Recently, multilingual question answering became a crucial research topic, and it is receiving increased interest in the NLP community. However, the unavailability of large-scale datasets makes it challenging to train multilingual QA systems with performance comparable to the English ones. In this work, we develop the Translate Align Retrieve (TAR) method to automatically translate the Stanford Question Answering Dataset (SQuAD) v1.1 to Spanish. We then used this dataset to train Spanish QA systems by fine-tuning a Multilingual-BERT model. Finally, we evaluated our QA models with the recently proposed MLQA and XQuAD benchmarks for cross-lingual Extractive QA. Experimental results show that our models outperform the previous Multilingual-BERT baselines achieving the new state-of-the-art value of 68.1 F1 points on the Spanish MLQA corpus and 77.6 F1 and 61.8 Exact Match points on the Spanish XQuAD corpus. The resulting, synthetically generated SQuAD-es v1.1 corpora, with almost 100% of data contained in the original English version, to the best of our knowledge, is the first large-scale QA training resource for Spanish.

Open-domain question answering (QA) is the tasl of identifying answers to natural questions from a large corpus of documents. The typical open-domain QA system starts with information retrieval to select a subset of documents from the corpus, which are then processed by a machine reader to select the answer spans. This paper describes Mindstone, an open-domain QA system that consists of a new multi-stage pipeline that employs a traditional BM25-based information retriever, RM3-based neural relevance feedback, neural ranker, and a machine reading comprehension stage. This paper establishes a new baseline for end-to-end performance on question answering for Wikipedia/SQuAD dataset (EM=58.1, F1=65.8), with substantial gains over the previous state of the art (Yang et al., 2019b). We also show how the new pipeline enables the use of low-resolution labels, and can be easily tuned to meet various timing requirements.

Open-domain Question Answering models which directly leverage question-answer (QA) pairs, such as closed-book QA (CBQA) models and QA-pair retrievers, show promise in terms of speed and memory compared to conventional models which retrieve and read from text corpora. QA-pair retrievers also offer interpretable answers, a high degree of control, and are trivial to update at test time with new knowledge. However, these models lack the accuracy of retrieve-and-read systems, as substantially less knowledge is covered by the available QA-pairs relative to text corpora like Wikipedia. To facilitate improved QA-pair models, we introduce Probably Asked Questions (PAQ), a very large resource of 65M automatically-generated QA-pairs. We introduce a new QA-pair retriever, RePAQ, to complement PAQ. We find that PAQ preempts and caches test questions, enabling RePAQ to match the accuracy of recent retrieve-and-read models, whilst being significantly faster. Using PAQ, we train CBQA models which outperform comparable baselines by 5%, but trail RePAQ by over 15%, indicating the effectiveness of explicit retrieval. RePAQ can be configured for size (under 500MB) or speed (over 1K questions per second) whilst retaining high accuracy. Lastly, we demonstrate RePAQ's strength at selective QA, abstaining from answering when it is likely to be incorrect. This enables RePAQ to ``back-off" to a more expensive state-of-the-art model, leading to a combined system which is both more accurate and 2x faster than the state-of-the-art model alone.

Question answering systems should help users to access knowledge on a broad range of topics and to answer a wide array of different questions. Most systems fall short of this expectation as they are only specialized in one particular setting, e.g., answering factual questions with Wikipedia data. To overcome this limitation, we propose composing multiple QA agents within a meta-QA system. We argue that there exist a wide range of specialized QA agents in literature. Thus, we address the central research question of how to effectively and efficiently identify suitable QA agents for any given question. We study both supervised and unsupervised approaches to address this challenge, showing that TWEAC -- Transformer with Extendable Agent Classifiers -- achieves the best performance overall with 94% accuracy. We provide extensive insights on the scalability of TWEAC, demonstrating that it scales robustly to over 100 QA agents with each providing just 1000 examples of questions they can answer. Our code and data is available: https://github.com/UKPLab/TWEAC-qa-agent-selection

Existing question answering (QA) datasets fail to train QA systems to perform complex reasoning and provide explanations for answers. We introduce HotpotQA, a new dataset with 113k Wikipedia-based question-answer pairs with four key features: (1) the questions require finding and reasoning over multiple supporting documents to answer; (2) the questions are diverse and not constrained to any pre-existing knowledge bases or knowledge schemas; (3) we provide sentence-level supporting facts required for reasoning, allowing QA systems to reason with strong supervision and explain the predictions; (4) we offer a new type of factoid comparison questions to test QA systems' ability to extract relevant facts and perform necessary comparison. We show that HotpotQA is challenging for the latest QA systems, and the supporting facts enable models to improve performance and make explainable predictions.

Passage retrieval and ranking is a key task in open-domain question answering and information retrieval. Current effective approaches mostly rely on pre-trained deep language model-based retrievers and rankers. These methods have been shown to effectively model the semantic matching between queries and passages, also in presence of keyword mismatch, i.e. passages that are relevant to a query but do not contain important query keywords. In this paper we consider the Dense Retriever (DR), a passage retrieval method, and the BERT re-ranker, a popular passage re-ranking method. In this context, we formally investigate how these models respond and adapt to a specific type of keyword mismatch -- that caused by keyword typos occurring in queries. Through empirical investigation, we find that typos can lead to a significant drop in retrieval and ranking effectiveness. We then propose a simple typos-aware training framework for DR and BERT re-ranker to address this issue. Our experimental results on the MS MARCO passage ranking dataset show that, with our proposed typos-aware training, DR and BERT re-ranker can become robust to typos in queries, resulting in significantly improved effectiveness compared to models trained without appropriately accounting for typos.

We present the joint contribution of IST and Unbabel to the WMT 2022 Shared Task on Quality Estimation (QE). Our team participated on all three subtasks: (i) Sentence and Word-level Quality Prediction; (ii) Explainable QE; and (iii) Critical Error Detection. For all tasks we build on top of the COMET framework, connecting it with the predictor-estimator architecture of OpenKiwi, and equipping it with a word-level sequence tagger and an explanation extractor. Our results suggest that incorporating references during pretraining improves performance across several language pairs on downstream tasks, and that jointly training with sentence and word-level objectives yields a further boost. Furthermore, combining attention and gradient information proved to be the top strategy for extracting good explanations of sentence-level QE models. Overall, our submissions achieved the best results for all three tasks for almost all language pairs by a considerable margin.

Information seeking users often pose questions with false presuppositions, especially when asking about unfamiliar topics. Most existing question answering (QA) datasets, in contrast, assume all questions have well defined answers. We introduce CREPE, a QA dataset containing a natural distribution of presupposition failures from online information-seeking forums. We find that 25% of questions contain false presuppositions, and provide annotations for these presuppositions and their corrections. Through extensive baseline experiments, we show that adaptations of existing open-domain QA models can find presuppositions moderately well, but struggle when predicting whether a presupposition is factually correct. This is in large part due to difficulty in retrieving relevant evidence passages from a large text corpus. CREPE provides a benchmark to study question answering in the wild, and our analyses provide avenues for future work in better modeling and further studying the task.

In this paper, we propose a novel method for a sentence-level answer-selection task that is a fundamental problem in natural language processing. First, we explore the effect of additional information by adopting a pretrained language model to compute the vector representation of the input text and by applying transfer learning from a large-scale corpus. Second, we enhance the compare-aggregate model by proposing a novel latent clustering method to compute additional information within the target corpus and by changing the objective function from listwise to pointwise. To evaluate the performance of the proposed approaches, experiments are performed with the WikiQA and TREC-QA datasets. The empirical results demonstrate the superiority of our proposed approach, which achieve state-of-the-art performance for both datasets.

Several recent works have suggested to represent semantic relations with questions and answers, decomposing textual information into separate interrogative natural language statements. In this paper, we consider three QA-based semantic tasks - namely, QA-SRL, QANom and QADiscourse, each targeting a certain type of predication - and propose to regard them as jointly providing a comprehensive representation of textual information. To promote this goal, we investigate how to best utilize the power of sequence-to-sequence (seq2seq) pre-trained language models, within the unique setup of semi-structured outputs, consisting of an unordered set of question-answer pairs. We examine different input and output linearization strategies, and assess the effect of multitask learning and of simple data augmentation techniques in the setting of imbalanced training data. Consequently, we release the first unified QASem parsing tool, practical for downstream applications who can benefit from an explicit, QA-based account of information units in a text.

We present a new large-scale corpus of Question-Answer driven Semantic Role Labeling (QA-SRL) annotations, and the first high-quality QA-SRL parser. Our corpus, QA-SRL Bank 2.0, consists of over 250,000 question-answer pairs for over 64,000 sentences across 3 domains and was gathered with a new crowd-sourcing scheme that we show has high precision and good recall at modest cost. We also present neural models for two QA-SRL subtasks: detecting argument spans for a predicate and generating questions to label the semantic relationship. The best models achieve question accuracy of 82.6% and span-level accuracy of 77.6% (under human evaluation) on the full pipelined QA-SRL prediction task. They can also, as we show, be used to gather additional annotations at low cost.

Question answering (QA) is the task of answering questions posed in natural language with free-form natural language answers extracted from a given passage. In the OpenQA variant, only a question text is given, and the system must retrieve relevant passages from an unstructured knowledge source and use them to provide answers, which is the case in the mainstream QA systems on the Web. QA systems currently are mostly limited to the English language due to the lack of large-scale labeled QA datasets in non-English languages. In this paper, we show that effective, low-cost OpenQA systems can be developed for low-resource contexts. The key ingredients are (1) weak supervision using machine-translated labeled datasets and (2) a relevant unstructured knowledge source in the target language context. Furthermore, we show that only a few hundred gold assessment examples are needed to reliably evaluate these systems. We apply our method to Turkish as a challenging case study, since English and Turkish are typologically very distinct and Turkish has limited resources for QA. We present SQuAD-TR, a machine translation of SQuAD2.0, and we build our OpenQA system by adapting ColBERT-QA and retraining it over Turkish resources and SQuAD-TR using two versions of Wikipedia dumps spanning two years. We obtain a performance improvement of 24-32% in the Exact Match (EM) score and 22-29% in the F1 score compared to the BM25-based and DPR-based baseline QA reader models. Our results show that SQuAD-TR makes OpenQA feasible for Turkish, which we hope encourages researchers to build OpenQA systems in other low-resource languages. We make all the code, models, and the dataset publicly available at https://github.com/boun-tabi/SQuAD-TR.

Readers of academic research papers often read with the goal of answering specific questions. Question Answering systems that can answer those questions can make consumption of the content much more efficient. However, building such tools requires data that reflect the difficulty of the task arising from complex reasoning about claims made in multiple parts of a paper. In contrast, existing information-seeking question answering datasets usually contain questions about generic factoid-type information. We therefore present QASPER, a dataset of 5,049 questions over 1,585 Natural Language Processing papers. Each question is written by an NLP practitioner who read only the title and abstract of the corresponding paper, and the question seeks information present in the full text. The questions are then answered by a separate set of NLP practitioners who also provide supporting evidence to answers. We find that existing models that do well on other QA tasks do not perform well on answering these questions, underperforming humans by at least 27 F1 points when answering them from entire papers, motivating further research in document-grounded, information-seeking QA, which our dataset is designed to facilitate.

Large language models (LLMs) have shown impressive results while requiring little or no direct supervision. Further, there is mounting evidence that LLMs may have potential in information-seeking scenarios. We believe the ability of an LLM to attribute the text that it generates is likely to be crucial in this setting. We formulate and study Attributed QA as a key first step in the development of attributed LLMs. We propose a reproducible evaluation framework for the task and benchmark a broad set of architectures. We take human annotations as a gold standard and show that a correlated automatic metric is suitable for development. Our experimental work gives concrete answers to two key questions (How to measure attribution?, and How well do current state-of-the-art methods perform on attribution?), and give some hints as to how to address a third (How to build LLMs with attribution?).

Retrieval augmented language models have recently become the standard for knowledge intensive tasks. Rather than relying purely on latent semantics within the parameters of large neural models, these methods enlist a semi-parametric memory to encode an index of knowledge for the model to retrieve over. Most prior work has employed text passages as the unit of knowledge, which has high coverage at the cost of interpretability, controllability, and efficiency. The opposite properties arise in other methods which have instead relied on knowledge base (KB) facts. At the same time, more recent work has demonstrated the effectiveness of storing and retrieving from an index of Q-A pairs derived from text lewis2021paq. This approach yields a high coverage knowledge representation that maintains KB-like properties due to its representations being more atomic units of information. In this work we push this line of research further by proposing a question-answer augmented encoder-decoder model and accompanying pretraining strategy. This yields an end-to-end system that not only outperforms prior QA retrieval methods on single-hop QA tasks but also enables compositional reasoning, as demonstrated by strong performance on two multi-hop QA datasets. Together, these methods improve the ability to interpret and control the model while narrowing the performance gap with passage retrieval systems.

Large language models (LLMs) have demonstrated remarkable performance on question-answering (QA) tasks because of their superior capabilities in natural language understanding and generation. However, LLM-based QA struggles with complex QA tasks due to poor reasoning capacity, outdated knowledge, and hallucinations. Several recent works synthesize LLMs and knowledge graphs (KGs) for QA to address the above challenges. In this survey, we propose a new structured taxonomy that categorizes the methodology of synthesizing LLMs and KGs for QA according to the categories of QA and the KG's role when integrating with LLMs. We systematically survey state-of-the-art advances in synthesizing LLMs and KGs for QA and compare and analyze these approaches in terms of strength, limitations, and KG requirements. We then align the approaches with QA and discuss how these approaches address the main challenges of different complex QA. Finally, we summarize the advancements, evaluation metrics, and benchmark datasets and highlight open challenges and opportunities.

We introduce a new language representation model called BERT, which stands for Bidirectional Encoder Representations from Transformers. Unlike recent language representation models, BERT is designed to pre-train deep bidirectional representations from unlabeled text by jointly conditioning on both left and right context in all layers. As a result, the pre-trained BERT model can be fine-tuned with just one additional output layer to create state-of-the-art models for a wide range of tasks, such as question answering and language inference, without substantial task-specific architecture modifications. BERT is conceptually simple and empirically powerful. It obtains new state-of-the-art results on eleven natural language processing tasks, including pushing the GLUE score to 80.5% (7.7% point absolute improvement), MultiNLI accuracy to 86.7% (4.6% absolute improvement), SQuAD v1.1 question answering Test F1 to 93.2 (1.5 point absolute improvement) and SQuAD v2.0 Test F1 to 83.1 (5.1 point absolute improvement).

Question answering (QA) has become an important application in the advanced development of large language models. General pre-trained large language models for question-answering are not trained to properly understand the knowledge or terminology for a specific domain, such as finance, healthcare, education, and customer service for a product. To better cater to domain-specific understanding, we build an in-house question-answering system for Adobe products. We propose a novel framework to compile a large question-answer database and develop the approach for retrieval-aware finetuning of a Large Language model. We showcase that fine-tuning the retriever leads to major improvements in the final generation. Our overall approach reduces hallucinations during generation while keeping in context the latest retrieval information for contextual grounding.

Following recent successes in applying BERT to question answering, we explore simple applications to ad hoc document retrieval. This required confronting the challenge posed by documents that are typically longer than the length of input BERT was designed to handle. We address this issue by applying inference on sentences individually, and then aggregating sentence scores to produce document scores. Experiments on TREC microblog and newswire test collections show that our approach is simple yet effective, as we report the highest average precision on these datasets by neural approaches that we are aware of.

We present WebGLM, a web-enhanced question-answering system based on the General Language Model (GLM). Its goal is to augment a pre-trained large language model (LLM) with web search and retrieval capabilities while being efficient for real-world deployments. To achieve this, we develop WebGLM with strategies for the LLM-augmented retriever, bootstrapped generator, and human preference-aware scorer. Specifically, we identify and address the limitations of WebGPT (OpenAI), through which WebGLM is enabled with accuracy, efficiency, and cost-effectiveness advantages. In addition, we propose systematic criteria for evaluating web-enhanced QA systems. We conduct multi-dimensional human evaluation and quantitative ablation studies, which suggest the outperformance of the proposed WebGLM designs over existing systems. WebGLM with the 10-billion-parameter GLM (10B) is shown to perform better than the similar-sized WebGPT (13B) and even comparably to WebGPT (175B) in human evaluation. The code, demo, and data are at https://github.com/THUDM/WebGLM.

We present QuAC, a dataset for Question Answering in Context that contains 14K information-seeking QA dialogs (100K questions in total). The dialogs involve two crowd workers: (1) a student who poses a sequence of freeform questions to learn as much as possible about a hidden Wikipedia text, and (2) a teacher who answers the questions by providing short excerpts from the text. QuAC introduces challenges not found in existing machine comprehension datasets: its questions are often more open-ended, unanswerable, or only meaningful within the dialog context, as we show in a detailed qualitative evaluation. We also report results for a number of reference models, including a recently state-of-the-art reading comprehension architecture extended to model dialog context. Our best model underperforms humans by 20 F1, suggesting that there is significant room for future work on this data. Dataset, baseline, and leaderboard available at http://quac.ai.

We present a simple methods to leverage the table content for the BERT-based model to solve the text-to-SQL problem. Based on the observation that some of the table content match some words in question string and some of the table header also match some words in question string, we encode two addition feature vector for the deep model. Our methods also benefit the model inference in testing time as the tables are almost the same in training and testing time. We test our model on the WikiSQL dataset and outperform the BERT-based baseline by 3.7% in logic form and 3.7% in execution accuracy and achieve state-of-the-art.

Pre-trained Generative models such as BART, T5, etc. have gained prominence as a preferred method for text generation in various natural language processing tasks, including abstractive long-form question answering (QA) and summarization. However, the potential of generative models in extractive QA tasks, where discriminative models are commonly employed, remains largely unexplored. Discriminative models often encounter challenges associated with label sparsity, particularly when only a small portion of the context contains the answer. The challenge is more pronounced for multi-span answers. In this work, we introduce a novel approach that uses the power of pre-trained generative models to address extractive QA tasks by generating indexes corresponding to context tokens or sentences that form part of the answer. Through comprehensive evaluations on multiple extractive QA datasets, including MultiSpanQA, BioASQ, MASHQA, and WikiQA, we demonstrate the superior performance of our proposed approach compared to existing state-of-the-art models.

Question Answering (QA) datasets have been instrumental in developing and evaluating Large Language Model (LLM) capabilities. However, such datasets are scarce for languages other than English due to the cost and difficulties of collection and manual annotation. This means that producing novel models and measuring the performance of multilingual LLMs in low-resource languages is challenging. To mitigate this, we propose SynDARin, a method for generating and validating QA datasets for low-resource languages. We utilize parallel content mining to obtain human-curated paragraphs between English and the target language. We use the English data as context to generate synthetic multiple-choice (MC) question-answer pairs, which are automatically translated and further validated for quality. Combining these with their designated non-English human-curated paragraphs form the final QA dataset. The method allows to maintain the content quality, reduces the likelihood of factual errors, and circumvents the need for costly annotation. To test the method, we created a QA dataset with 1.2K samples for the Armenian language. The human evaluation shows that 98% of the generated English data maintains quality and diversity in the question types and topics, while the translation validation pipeline can filter out sim70% of data with poor quality. We use the dataset to benchmark state-of-the-art LLMs, showing their inability to achieve human accuracy with some model performances closer to random chance. This shows that the generated dataset is non-trivial and can be used to evaluate reasoning capabilities in low-resource language.

It is challenging for current one-step retrieve-and-read question answering (QA) systems to answer questions like "Which novel by the author of 'Armada' will be adapted as a feature film by Steven Spielberg?" because the question seldom contains retrievable clues about the missing entity (here, the author). Answering such a question requires multi-hop reasoning where one must gather information about the missing entity (or facts) to proceed with further reasoning. We present GoldEn (Gold Entity) Retriever, which iterates between reading context and retrieving more supporting documents to answer open-domain multi-hop questions. Instead of using opaque and computationally expensive neural retrieval models, GoldEn Retriever generates natural language search queries given the question and available context, and leverages off-the-shelf information retrieval systems to query for missing entities. This allows GoldEn Retriever to scale up efficiently for open-domain multi-hop reasoning while maintaining interpretability. We evaluate GoldEn Retriever on the recently proposed open-domain multi-hop QA dataset, HotpotQA, and demonstrate that it outperforms the best previously published model despite not using pretrained language models such as BERT.

In recent years, there is strong emphasis on mining medical data using machine learning techniques. A common problem is to obtain a noiseless set of textual documents, with a relevant content for the research question, and developing a Question Answering (QA) model for a specific medical field. The purpose of this paper is to present a new methodology for building a medical dataset and obtain a QA model for analysis of symptoms and impact on daily life for a specific disease domain. The ``Mental Health'' forum was used, a forum dedicated to people suffering from schizophrenia and different mental disorders. Relevant posts of active users, who regularly participate, were extrapolated providing a new method of obtaining low-bias content and without privacy issues. Furthermore, it is shown how to pre-process the dataset to convert it into a QA dataset. The Bidirectional Encoder Representations from Transformers (BERT), DistilBERT, RoBERTa, and BioBERT models were fine-tuned and evaluated via F1-Score, Exact Match, Precision and Recall. Accurate empirical experiments demonstrated the effectiveness of the proposed method for obtaining an accurate dataset for QA model implementation. By fine-tuning the BioBERT QA model, we achieved an F1 score of 0.885, showing a considerable improvement and outperforming the state-of-the-art model for mental disorders domain.

Recent studies on open-domain question answering have achieved prominent performance improvement using pre-trained language models such as BERT. State-of-the-art approaches typically follow the "retrieve and read" pipeline and employ BERT-based reranker to filter retrieved documents before feeding them into the reader module. The BERT retriever takes as input the concatenation of question and each retrieved document. Despite the success of these approaches in terms of QA accuracy, due to the concatenation, they can barely handle high-throughput of incoming questions each with a large collection of retrieved documents. To address the efficiency problem, we propose DC-BERT, a decoupled contextual encoding framework that has dual BERT models: an online BERT which encodes the question only once, and an offline BERT which pre-encodes all the documents and caches their encodings. On SQuAD Open and Natural Questions Open datasets, DC-BERT achieves 10x speedup on document retrieval, while retaining most (about 98%) of the QA performance compared to state-of-the-art approaches for open-domain question answering.

Neural Conversational QA tasks like ShARC require systems to answer questions based on the contents of a given passage. On studying recent state-of-the-art models on the ShARCQA task, we found indications that the models learn spurious clues/patterns in the dataset. Furthermore, we show that a heuristic-based program designed to exploit these patterns can have performance comparable to that of the neural models. In this paper we share our findings about four types of patterns found in the ShARC corpus and describe how neural models exploit them. Motivated by the aforementioned findings, we create and share a modified dataset that has fewer spurious patterns, consequently allowing models to learn better.

This paper studies the performances and behaviors of BERT in ranking tasks. We explore several different ways to leverage the pre-trained BERT and fine-tune it on two ranking tasks: MS MARCO passage reranking and TREC Web Track ad hoc document ranking. Experimental results on MS MARCO demonstrate the strong effectiveness of BERT in question-answering focused passage ranking tasks, as well as the fact that BERT is a strong interaction-based seq2seq matching model. Experimental results on TREC show the gaps between the BERT pre-trained on surrounding contexts and the needs of ad hoc document ranking. Analyses illustrate how BERT allocates its attentions between query-document tokens in its Transformer layers, how it prefers semantic matches between paraphrase tokens, and how that differs with the soft match patterns learned by a click-trained neural ranker.

The rise of language models such as BERT allows for high-quality text paraphrasing. This is a problem to academic integrity, as it is difficult to differentiate between original and machine-generated content. We propose a benchmark consisting of paraphrased articles using recent language models relying on the Transformer architecture. Our contribution fosters future research of paraphrase detection systems as it offers a large collection of aligned original and paraphrased documents, a study regarding its structure, classification experiments with state-of-the-art systems, and we make our findings publicly available.

To enable building and testing models on long-document comprehension, we introduce QuALITY, a multiple-choice QA dataset with context passages in English that have an average length of about 5,000 tokens, much longer than typical current models can process. Unlike in prior work with passages, our questions are written and validated by contributors who have read the entire passage, rather than relying on summaries or excerpts. In addition, only half of the questions are answerable by annotators working under tight time constraints, indicating that skimming and simple search are not enough to consistently perform well. Our baseline models perform poorly on this task (55.4%) and significantly lag behind human performance (93.5%).

We introduce REALTIME QA, a dynamic question answering (QA) platform that announces questions and evaluates systems on a regular basis (weekly in this version). REALTIME QA inquires about the current world, and QA systems need to answer questions about novel events or information. It therefore challenges static, conventional assumptions in open-domain QA datasets and pursues instantaneous applications. We build strong baseline models upon large pretrained language models, including GPT-3 and T5. Our benchmark is an ongoing effort, and this paper presents real-time evaluation results over the past year. Our experimental results show that GPT-3 can often properly update its generation results, based on newly-retrieved documents, highlighting the importance of up-to-date information retrieval. Nonetheless, we find that GPT-3 tends to return outdated answers when retrieved documents do not provide sufficient information to find an answer. This suggests an important avenue for future research: can an open-domain QA system identify such unanswerable cases and communicate with the user or even the retrieval module to modify the retrieval results? We hope that REALTIME QA will spur progress in instantaneous applications of question answering and beyond.

The recently introduced BERT model exhibits strong performance on several language understanding benchmarks. In this paper, we describe a simple re-implementation of BERT for commonsense reasoning. We show that the attentions produced by BERT can be directly utilized for tasks such as the Pronoun Disambiguation Problem and Winograd Schema Challenge. Our proposed attention-guided commonsense reasoning method is conceptually simple yet empirically powerful. Experimental analysis on multiple datasets demonstrates that our proposed system performs remarkably well on all cases while outperforming the previously reported state of the art by a margin. While results suggest that BERT seems to implicitly learn to establish complex relationships between entities, solving commonsense reasoning tasks might require more than unsupervised models learned from huge text corpora.

The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge sources. Such systems are designed to cater the most prominent answer from this giant knowledge source to the user query using natural language understanding (NLU) and thus eminently depends on the Question-answering(QA) field. Question answering involves but not limited to the steps like mapping of user question to pertinent query, retrieval of relevant information, finding the best suitable answer from the retrieved information etc. The current improvement of deep learning models evince compelling performance improvement in all these tasks. In this review work, the research directions of QA field are analyzed based on the type of question, answer type, source of evidence-answer, and modeling approach. This detailing followed by open challenges of the field like automatic question generation, similarity detection and, low resource availability for a language. In the end, a survey of available datasets and evaluation measures is presented.

We present the joint contribution of Unbabel and Instituto Superior T\'ecnico to the WMT 2023 Shared Task on Quality Estimation (QE). Our team participated on all tasks: sentence- and word-level quality prediction (task 1) and fine-grained error span detection (task 2). For all tasks, we build on the COMETKIWI-22 model (Rei et al., 2022b). Our multilingual approaches are ranked first for all tasks, reaching state-of-the-art performance for quality estimation at word-, span- and sentence-level granularity. Compared to the previous state-of-the-art COMETKIWI-22, we show large improvements in correlation with human judgements (up to 10 Spearman points). Moreover, we surpass the second-best multilingual submission to the shared-task with up to 3.8 absolute points.

Dense retrievers often struggle with queries involving less-frequent entities due to their limited entity knowledge. We propose the Knowledgeable Passage Retriever (KPR), a BERT-based retriever enhanced with a context-entity attention layer and dynamically updatable entity embeddings. This design enables KPR to incorporate external entity knowledge without retraining. Experiments on three datasets show that KPR consistently improves retrieval accuracy, achieving a substantial 12.6% gain on the EntityQuestions dataset over the model without KPR extensions. When built on the off-the-shelf bge-base retriever, KPR achieves state-of-the-art performance among similarly sized models on two datasets. Code and models will be released soon.

This paper proposes to tackle open- domain question answering using Wikipedia as the unique knowledge source: the answer to any factoid question is a text span in a Wikipedia article. This task of machine reading at scale combines the challenges of document retrieval (finding the relevant articles) with that of machine comprehension of text (identifying the answer spans from those articles). Our approach combines a search component based on bigram hashing and TF-IDF matching with a multi-layer recurrent neural network model trained to detect answers in Wikipedia paragraphs. Our experiments on multiple existing QA datasets indicate that (1) both modules are highly competitive with respect to existing counterparts and (2) multitask learning using distant supervision on their combination is an effective complete system on this challenging task.

Large Language Models (LLMs) have fast become an essential tools to many conversational chatbots due to their ability to provide coherent answers for varied queries. Datasets used to train these LLMs are often a mix of generic and synthetic samples, thus lacking the verification needed to provide correct and verifiable answers for T.V. News. We collect and share a large collection of QA pairs extracted from transcripts of news recordings from various news-channels across the United States. Resultant QA pairs are then used to fine-tune an off-the-shelf LLM model. Our model surpasses base models of similar size on several open LLM benchmarks. We further integrate and propose a RAG method to improve contextualization of our answers and also point it to a verifiable news recording.

In this paper we study yes/no questions that are naturally occurring --- meaning that they are generated in unprompted and unconstrained settings. We build a reading comprehension dataset, BoolQ, of such questions, and show that they are unexpectedly challenging. They often query for complex, non-factoid information, and require difficult entailment-like inference to solve. We also explore the effectiveness of a range of transfer learning baselines. We find that transferring from entailment data is more effective than transferring from paraphrase or extractive QA data, and that it, surprisingly, continues to be very beneficial even when starting from massive pre-trained language models such as BERT. Our best method trains BERT on MultiNLI and then re-trains it on our train set. It achieves 80.4% accuracy compared to 90% accuracy of human annotators (and 62% majority-baseline), leaving a significant gap for future work.

BERT (Devlin et al., 2018) and RoBERTa (Liu et al., 2019) has set a new state-of-the-art performance on sentence-pair regression tasks like semantic textual similarity (STS). However, it requires that both sentences are fed into the network, which causes a massive computational overhead: Finding the most similar pair in a collection of 10,000 sentences requires about 50 million inference computations (~65 hours) with BERT. The construction of BERT makes it unsuitable for semantic similarity search as well as for unsupervised tasks like clustering. In this publication, we present Sentence-BERT (SBERT), a modification of the pretrained BERT network that use siamese and triplet network structures to derive semantically meaningful sentence embeddings that can be compared using cosine-similarity. This reduces the effort for finding the most similar pair from 65 hours with BERT / RoBERTa to about 5 seconds with SBERT, while maintaining the accuracy from BERT. We evaluate SBERT and SRoBERTa on common STS tasks and transfer learning tasks, where it outperforms other state-of-the-art sentence embeddings methods.

In the last few years, three major topics received increased interest: deep learning, NLP and conversational agents. Bringing these three topics together to create an amazing digital customer experience and indeed deploy in production and solve real-world problems is something innovative and disruptive. We introduce a new Portuguese financial domain language representation model called BERTa\'u. BERTa\'u is an uncased BERT-base trained from scratch with data from the Ita\'u virtual assistant chatbot solution. Our novel contribution is that BERTa\'u pretrained language model requires less data, reached state-of-the-art performance in three NLP tasks, and generates a smaller and lighter model that makes the deployment feasible. We developed three tasks to validate our model: information retrieval with Frequently Asked Questions (FAQ) from Ita\'u bank, sentiment analysis from our virtual assistant data, and a NER solution. All proposed tasks are real-world solutions in production on our environment and the usage of a specialist model proved to be effective when compared to Google BERT multilingual and the DPRQuestionEncoder from Facebook, available at Hugging Face. The BERTa\'u improves the performance in 22% of FAQ Retrieval MRR metric, 2.1% in Sentiment Analysis F1 score, 4.4% in NER F1 score and can also represent the same sequence in up to 66% fewer tokens when compared to "shelf models".

Recent advancements in open-domain question answering (ODQA), i.e., finding answers from large open-domain corpus like Wikipedia, have led to human-level performance on many datasets. However, progress in QA over book stories (Book QA) lags behind despite its similar task formulation to ODQA. This work provides a comprehensive and quantitative analysis about the difficulty of Book QA: (1) We benchmark the research on the NarrativeQA dataset with extensive experiments with cutting-edge ODQA techniques. This quantifies the challenges Book QA poses, as well as advances the published state-of-the-art with a sim7\% absolute improvement on Rouge-L. (2) We further analyze the detailed challenges in Book QA through human studies.\url{https://github.com/gorov/BookQA.} Our findings indicate that the event-centric questions dominate this task, which exemplifies the inability of existing QA models to handle event-oriented scenarios.

Confidently making progress on multilingual modeling requires challenging, trustworthy evaluations. We present TyDi QA---a question answering dataset covering 11 typologically diverse languages with 204K question-answer pairs. The languages of TyDi QA are diverse with regard to their typology---the set of linguistic features each language expresses---such that we expect models performing well on this set to generalize across a large number of the world's languages. We present a quantitative analysis of the data quality and example-level qualitative linguistic analyses of observed language phenomena that would not be found in English-only corpora. To provide a realistic information-seeking task and avoid priming effects, questions are written by people who want to know the answer, but don't know the answer yet, and the data is collected directly in each language without the use of translation.

We publicly release a new large-scale dataset, called SearchQA, for machine comprehension, or question-answering. Unlike recently released datasets, such as DeepMind CNN/DailyMail and SQuAD, the proposed SearchQA was constructed to reflect a full pipeline of general question-answering. That is, we start not from an existing article and generate a question-answer pair, but start from an existing question-answer pair, crawled from J! Archive, and augment it with text snippets retrieved by Google. Following this approach, we built SearchQA, which consists of more than 140k question-answer pairs with each pair having 49.6 snippets on average. Each question-answer-context tuple of the SearchQA comes with additional meta-data such as the snippet's URL, which we believe will be valuable resources for future research. We conduct human evaluation as well as test two baseline methods, one simple word selection and the other deep learning based, on the SearchQA. We show that there is a meaningful gap between the human and machine performances. This suggests that the proposed dataset could well serve as a benchmark for question-answering.

Large Language Models (LLMs) often hallucinate in question answering (QA) tasks. A key yet underexplored factor contributing to this is the temporality of questions -- whether they are evergreen (answers remain stable over time) or mutable (answers change). In this work, we introduce EverGreenQA, the first multilingual QA dataset with evergreen labels, supporting both evaluation and training. Using EverGreenQA, we benchmark 12 modern LLMs to assess whether they encode question temporality explicitly (via verbalized judgments) or implicitly (via uncertainty signals). We also train EG-E5, a lightweight multilingual classifier that achieves SoTA performance on this task. Finally, we demonstrate the practical utility of evergreen classification across three applications: improving self-knowledge estimation, filtering QA datasets, and explaining GPT-4o retrieval behavior.

Complex question-answering (QA) systems face significant challenges in retrieving and reasoning over information that addresses multi-faceted queries. While large language models (LLMs) have advanced the reasoning capabilities of these systems, the bounded-recall problem persists, where procuring all relevant documents in first-stage retrieval remains a challenge. Missing pertinent documents at this stage leads to performance degradation that cannot be remedied in later stages, especially given the limited context windows of LLMs which necessitate high recall at smaller retrieval depths. In this paper, we introduce SUNAR, a novel approach that leverages LLMs to guide a Neighborhood Aware Retrieval process. SUNAR iteratively explores a neighborhood graph of documents, dynamically promoting or penalizing documents based on uncertainty estimates from interim LLM-generated answer candidates. We validate our approach through extensive experiments on two complex QA datasets. Our results show that SUNAR significantly outperforms existing retrieve-and-reason baselines, achieving up to a 31.84% improvement in performance over existing state-of-the-art methods for complex QA.

Question answering (QA) models have shown rapid progress enabled by the availability of large, high-quality benchmark datasets. Such annotated datasets are difficult and costly to collect, and rarely exist in languages other than English, making training QA systems in other languages challenging. An alternative to building large monolingual training datasets is to develop cross-lingual systems which can transfer to a target language without requiring training data in that language. In order to develop such systems, it is crucial to invest in high quality multilingual evaluation benchmarks to measure progress. We present MLQA, a multi-way aligned extractive QA evaluation benchmark intended to spur research in this area. MLQA contains QA instances in 7 languages, namely English, Arabic, German, Spanish, Hindi, Vietnamese and Simplified Chinese. It consists of over 12K QA instances in English and 5K in each other language, with each QA instance being parallel between 4 languages on average. MLQA is built using a novel alignment context strategy on Wikipedia articles, and serves as a cross-lingual extension to existing extractive QA datasets. We evaluate current state-of-the-art cross-lingual representations on MLQA, and also provide machine-translation-based baselines. In all cases, transfer results are shown to be significantly behind training-language performance.

Open-domain question answering (QA) is known to involve several underlying knowledge and reasoning challenges, but are models actually learning such knowledge when trained on benchmark tasks? To investigate this, we introduce several new challenge tasks that probe whether state-of-the-art QA models have general knowledge about word definitions and general taxonomic reasoning, both of which are fundamental to more complex forms of reasoning and are widespread in benchmark datasets. As an alternative to expensive crowd-sourcing, we introduce a methodology for automatically building datasets from various types of expert knowledge (e.g., knowledge graphs and lexical taxonomies), allowing for systematic control over the resulting probes and for a more comprehensive evaluation. We find automatically constructing probes to be vulnerable to annotation artifacts, which we carefully control for. Our evaluation confirms that transformer-based QA models are already predisposed to recognize certain types of structural lexical knowledge. However, it also reveals a more nuanced picture: their performance degrades substantially with even a slight increase in the number of hops in the underlying taxonomic hierarchy, or as more challenging distractor candidate answers are introduced. Further, even when these models succeed at the standard instance-level evaluation, they leave much room for improvement when assessed at the level of clusters of semantically connected probes (e.g., all Isa questions about a concept).

If a question cannot be answered with the available information, robust systems for question answering (QA) should know _not_ to answer. One way to build QA models that do this is with additional training data comprised of unanswerable questions, created either by employing annotators or through automated methods for unanswerable question generation. To show that the model complexity of existing automated approaches is not justified, we examine a simpler data augmentation method for unanswerable question generation in English: performing antonym and entity swaps on answerable questions. Compared to the prior state-of-the-art, data generated with our training-free and lightweight strategy results in better models (+1.6 F1 points on SQuAD 2.0 data with BERT-large), and has higher human-judged relatedness and readability. We quantify the raw benefits of our approach compared to no augmentation across multiple encoder models, using different amounts of generated data, and also on TydiQA-MinSpan data (+9.3 F1 points with BERT-large). Our results establish swaps as a simple but strong baseline for future work.

A major challenge of research on non-English machine reading for question answering (QA) is the lack of annotated datasets. In this paper, we present GermanQuAD, a dataset of 13,722 extractive question/answer pairs. To improve the reproducibility of the dataset creation approach and foster QA research on other languages, we summarize lessons learned and evaluate reformulation of question/answer pairs as a way to speed up the annotation process. An extractive QA model trained on GermanQuAD significantly outperforms multilingual models and also shows that machine-translated training data cannot fully substitute hand-annotated training data in the target language. Finally, we demonstrate the wide range of applications of GermanQuAD by adapting it to GermanDPR, a training dataset for dense passage retrieval (DPR), and train and evaluate the first non-English DPR model.

We introduce a new dataset for Question Rewriting in Conversational Context (QReCC), which contains 14K conversations with 80K question-answer pairs. The task in QReCC is to find answers to conversational questions within a collection of 10M web pages (split into 54M passages). Answers to questions in the same conversation may be distributed across several web pages. QReCC provides annotations that allow us to train and evaluate individual subtasks of question rewriting, passage retrieval and reading comprehension required for the end-to-end conversational question answering (QA) task. We report the effectiveness of a strong baseline approach that combines the state-of-the-art model for question rewriting, and competitive models for open-domain QA. Our results set the first baseline for the QReCC dataset with F1 of 19.10, compared to the human upper bound of 75.45, indicating the difficulty of the setup and a large room for improvement.

Open-domain question answering relies on efficient passage retrieval to select candidate contexts, where traditional sparse vector space models, such as TF-IDF or BM25, are the de facto method. In this work, we show that retrieval can be practically implemented using dense representations alone, where embeddings are learned from a small number of questions and passages by a simple dual-encoder framework. When evaluated on a wide range of open-domain QA datasets, our dense retriever outperforms a strong Lucene-BM25 system largely by 9%-19% absolute in terms of top-20 passage retrieval accuracy, and helps our end-to-end QA system establish new state-of-the-art on multiple open-domain QA benchmarks.

We propose BERTScore, an automatic evaluation metric for text generation. Analogously to common metrics, BERTScore computes a similarity score for each token in the candidate sentence with each token in the reference sentence. However, instead of exact matches, we compute token similarity using contextual embeddings. We evaluate using the outputs of 363 machine translation and image captioning systems. BERTScore correlates better with human judgments and provides stronger model selection performance than existing metrics. Finally, we use an adversarial paraphrase detection task to show that BERTScore is more robust to challenging examples when compared to existing metrics.

Scholastic trivia competitions test knowledge and intelligence through mastery of question answering. Modern question answering benchmarks are one variant of the Turing test. Specifically, answering a set of questions as well as a human is a minimum bar towards demonstrating human-like intelligence. This paper makes the case that the format of one competition -- where participants can answer in the middle of hearing a question (incremental) -- better differentiates the skill between (human or machine) players. Additionally, merging a sequential decision-making sub-task with question answering (QA) provides a good setting for research in model calibration and opponent modeling. Thus, embedded in this task are three machine learning challenges: (1) factoid QA over thousands of Wikipedia-like answers, (2) calibration of the QA model's confidence scores, and (3) sequential decision-making that incorporates knowledge of the QA model, its calibration, and what the opponent may do. We make two contributions: (1) collecting and curating a large factoid QA dataset and an accompanying gameplay dataset, and (2) developing a model that addresses these three machine learning challenges. In addition to offline evaluation, we pitted our model against some of the most accomplished trivia players in the world in a series of exhibition matches spanning several years. Throughout this paper, we show that collaborations with the vibrant trivia community have contributed to the quality of our dataset, spawned new research directions, and doubled as an exciting way to engage the public with research in machine learning and natural language processing.

Question answering (QA) is a critical task for speech-based retrieval from knowledge sources, by sifting only the answers without requiring to read supporting documents. Specifically, open-domain QA aims to answer user questions on unrestricted knowledge sources. Ideally, adding a source should not decrease the accuracy, but we find this property (denoted as "monotonicity") does not hold for current state-of-the-art methods. We identify the cause, and based on that we propose Judge-Specialist framework. Our framework consists of (1) specialist retrievers/readers to cover individual sources, and (2) judge, a dedicated language model to select the final answer. Our experiments show that our framework not only ensures monotonicity, but also outperforms state-of-the-art multi-source QA methods on Natural Questions. Additionally, we show that our models robustly preserve the monotonicity against noise from speech recognition. We publicly release our code and setting.

Zero-shot transfer learning for dialogue state tracking (DST) enables us to handle a variety of task-oriented dialogue domains without the expense of collecting in-domain data. In this work, we propose to transfer the cross-task knowledge from general question answering (QA) corpora for the zero-shot DST task. Specifically, we propose TransferQA, a transferable generative QA model that seamlessly combines extractive QA and multi-choice QA via a text-to-text transformer framework, and tracks both categorical slots and non-categorical slots in DST. In addition, we introduce two effective ways to construct unanswerable questions, namely, negative question sampling and context truncation, which enable our model to handle "none" value slots in the zero-shot DST setting. The extensive experiments show that our approaches substantially improve the existing zero-shot and few-shot results on MultiWoz. Moreover, compared to the fully trained baseline on the Schema-Guided Dialogue dataset, our approach shows better generalization ability in unseen domains.

Recently, open-domain question answering systems have begun to rely heavily on annotated datasets to train neural passage retrievers. However, manually annotating such datasets is both difficult and time-consuming, which limits their availability for less popular languages. In this work, we experiment with several methods for automatically collecting weakly labeled datasets and show how they affect the performance of the neural passage retrieval models. As a result of our work, we publish the MAUPQA dataset, consisting of nearly 400,000 question-passage pairs for Polish, as well as the HerBERT-QA neural retriever.

In precision-oriented tasks like answer ranking, it is more important to rank many relevant answers highly than to retrieve all relevant answers. It follows that a good ranking strategy would be to learn how to identify the easiest correct answers first (i.e., assign a high ranking score to answers that have characteristics that usually indicate relevance, and a low ranking score to those with characteristics that do not), before incorporating more complex logic to handle difficult cases (e.g., semantic matching or reasoning). In this work, we apply this idea to the training of neural answer rankers using curriculum learning. We propose several heuristics to estimate the difficulty of a given training sample. We show that the proposed heuristics can be used to build a training curriculum that down-weights difficult samples early in the training process. As the training process progresses, our approach gradually shifts to weighting all samples equally, regardless of difficulty. We present a comprehensive evaluation of our proposed idea on three answer ranking datasets. Results show that our approach leads to superior performance of two leading neural ranking architectures, namely BERT and ConvKNRM, using both pointwise and pairwise losses. When applied to a BERT-based ranker, our method yields up to a 4% improvement in MRR and a 9% improvement in P@1 (compared to the model trained without a curriculum). This results in models that can achieve comparable performance to more expensive state-of-the-art techniques.

Contextualized representations from a pre-trained language model are central to achieve a high performance on downstream NLP task. The pre-trained BERT and A Lite BERT (ALBERT) models can be fine-tuned to give state-ofthe-art results in sentence-pair regressions such as semantic textual similarity (STS) and natural language inference (NLI). Although BERT-based models yield the [CLS] token vector as a reasonable sentence embedding, the search for an optimal sentence embedding scheme remains an active research area in computational linguistics. This paper explores on sentence embedding models for BERT and ALBERT. In particular, we take a modified BERT network with siamese and triplet network structures called Sentence-BERT (SBERT) and replace BERT with ALBERT to create Sentence-ALBERT (SALBERT). We also experiment with an outer CNN sentence-embedding network for SBERT and SALBERT. We evaluate performances of all sentence-embedding models considered using the STS and NLI datasets. The empirical results indicate that our CNN architecture improves ALBERT models substantially more than BERT models for STS benchmark. Despite significantly fewer model parameters, ALBERT sentence embedding is highly competitive to BERT in downstream NLP evaluations.

Recent years have witnessed a substantial increase in the use of deep learning to solve various natural language processing (NLP) problems. Early deep learning models were constrained by their sequential or unidirectional nature, such that they struggled to capture the contextual relationships across text inputs. The introduction of bidirectional encoder representations from transformers (BERT) leads to a robust encoder for the transformer model that can understand the broader context and deliver state-of-the-art performance across various NLP tasks. This has inspired researchers and practitioners to apply BERT to practical problems, such as information retrieval (IR). A survey that focuses on a comprehensive analysis of prevalent approaches that apply pretrained transformer encoders like BERT to IR can thus be useful for academia and the industry. In light of this, we revisit a variety of BERT-based methods in this survey, cover a wide range of techniques of IR, and group them into six high-level categories: (i) handling long documents, (ii) integrating semantic information, (iii) balancing effectiveness and efficiency, (iv) predicting the weights of terms, (v) query expansion, and (vi) document expansion. We also provide links to resources, including datasets and toolkits, for BERT-based IR systems. A key highlight of our survey is the comparison between BERT's encoder-based models and the latest generative Large Language Models (LLMs), such as ChatGPT, which rely on decoders. Despite the popularity of LLMs, we find that for specific tasks, finely tuned BERT encoders still outperform, and at a lower deployment cost. Finally, we summarize the comprehensive outcomes of the survey and suggest directions for future research in the area.

Large language models (LLMs) often struggle with context fidelity, producing inconsistent answers when responding to questions based on provided information. Existing approaches either rely on expensive supervised fine-tuning to generate evidence post-answer or train models to perform web searches without necessarily improving utilization of the given context. We propose CARE, a novel native retrieval-augmented reasoning framework that teaches LLMs to explicitly integrate in-context evidence within their reasoning process with the model's own retrieval capabilities. Our method requires limited labeled evidence data while significantly enhancing both retrieval accuracy and answer generation performance through strategically retrieved in-context tokens in the reasoning chain. Extensive experiments on multiple real-world and counterfactual QA benchmarks demonstrate that our approach substantially outperforms supervised fine-tuning, traditional retrieval-augmented generation methods, and external retrieval solutions. This work represents a fundamental advancement in making LLMs more accurate, reliable, and efficient for knowledge-intensive tasks.

Fact-centric information needs are rarely one-shot; users typically ask follow-up questions to explore a topic. In such a conversational setting, the user's inputs are often incomplete, with entities or predicates left out, and ungrammatical phrases. This poses a huge challenge to question answering (QA) systems that typically rely on cues in full-fledged interrogative sentences. As a solution, we develop CONVEX: an unsupervised method that can answer incomplete questions over a knowledge graph (KG) by maintaining conversation context using entities and predicates seen so far and automatically inferring missing or ambiguous pieces for follow-up questions. The core of our method is a graph exploration algorithm that judiciously expands a frontier to find candidate answers for the current question. To evaluate CONVEX, we release ConvQuestions, a crowdsourced benchmark with 11,200 distinct conversations from five different domains. We show that CONVEX: (i) adds conversational support to any stand-alone QA system, and (ii) outperforms state-of-the-art baselines and question completion strategies.

Phrase representations derived from BERT often do not exhibit complex phrasal compositionality, as the model relies instead on lexical similarity to determine semantic relatedness. In this paper, we propose a contrastive fine-tuning objective that enables BERT to produce more powerful phrase embeddings. Our approach (Phrase-BERT) relies on a dataset of diverse phrasal paraphrases, which is automatically generated using a paraphrase generation model, as well as a large-scale dataset of phrases in context mined from the Books3 corpus. Phrase-BERT outperforms baselines across a variety of phrase-level similarity tasks, while also demonstrating increased lexical diversity between nearest neighbors in the vector space. Finally, as a case study, we show that Phrase-BERT embeddings can be easily integrated with a simple autoencoder to build a phrase-based neural topic model that interprets topics as mixtures of words and phrases by performing a nearest neighbor search in the embedding space. Crowdsourced evaluations demonstrate that this phrase-based topic model produces more coherent and meaningful topics than baseline word and phrase-level topic models, further validating the utility of Phrase-BERT.

Web search engines focus on serving highly relevant results within hundreds of milliseconds. Pre-trained language transformer models such as BERT are therefore hard to use in this scenario due to their high computational demands. We present our real-time approach to the document ranking problem leveraging a BERT-based siamese architecture. The model is already deployed in a commercial search engine and it improves production performance by more than 3%. For further research and evaluation, we release DaReCzech, a unique data set of 1.6 million Czech user query-document pairs with manually assigned relevance levels. We also release Small-E-Czech, an Electra-small language model pre-trained on a large Czech corpus. We believe this data will support endeavours both of search relevance and multilingual-focused research communities.

Question answering based on retrieval augmented generation (RAG-QA) is an important research topic in NLP and has a wide range of real-world applications. However, most existing datasets for this task are either constructed using a single source corpus or consist of short extractive answers, which fall short of evaluating large language model (LLM) based RAG-QA systems on cross-domain generalization. To address these limitations, we create Long-form RobustQA (LFRQA), a new dataset comprising human-written long-form answers that integrate short extractive answers from multiple documents into a single, coherent narrative, covering 26K queries and large corpora across seven different domains. We further propose RAG-QA Arena by directly comparing model-generated answers against LFRQA's answers using LLMs as evaluators. We show via extensive experiments that RAG-QA Arena and human judgments on answer quality are highly correlated. Moreover, only 41.3% of the most competitive LLM's answers are preferred to LFRQA's answers, demonstrating RAG-QA Arena as a challenging evaluation platform for future research.

Question answering (QA) tasks have been posed using a variety of formats, such as extractive span selection, multiple choice, etc. This has led to format-specialized models, and even to an implicit division in the QA community. We argue that such boundaries are artificial and perhaps unnecessary, given the reasoning abilities we seek to teach are not governed by the format. As evidence, we use the latest advances in language modeling to build a single pre-trained QA model, UnifiedQA, that performs surprisingly well across 17 QA datasets spanning 4 diverse formats. UnifiedQA performs on par with 9 different models that were trained on individual datasets themselves. Even when faced with 12 unseen datasets of observed formats, UnifiedQA performs surprisingly well, showing strong generalization from its out-of-format training data. Finally, simply fine-tuning this pre-trained QA model into specialized models results in a new state of the art on 6 datasets, establishing UnifiedQA as a strong starting point for building QA systems.

To bridge the gap between the capabilities of the state-of-the-art in factoid question answering (QA) and what users ask, we need large datasets of real user questions that capture the various question phenomena users are interested in, and the diverse ways in which these questions are formulated. We introduce ComQA, a large dataset of real user questions that exhibit different challenging aspects such as compositionality, temporal reasoning, and comparisons. ComQA questions come from the WikiAnswers community QA platform, which typically contains questions that are not satisfactorily answerable by existing search engine technology. Through a large crowdsourcing effort, we clean the question dataset, group questions into paraphrase clusters, and annotate clusters with their answers. ComQA contains 11,214 questions grouped into 4,834 paraphrase clusters. We detail the process of constructing ComQA, including the measures taken to ensure its high quality while making effective use of crowdsourcing. We also present an extensive analysis of the dataset and the results achieved by state-of-the-art systems on ComQA, demonstrating that our dataset can be a driver of future research on QA.

This paper introduces the Swedish BERT ("KB-BERT") developed by the KBLab for data-driven research at the National Library of Sweden (KB). Building on recent efforts to create transformer-based BERT models for languages other than English, we explain how we used KB's collections to create and train a new language-specific BERT model for Swedish. We also present the results of our model in comparison with existing models - chiefly that produced by the Swedish Public Employment Service, Arbetsf\"ormedlingen, and Google's multilingual M-BERT - where we demonstrate that KB-BERT outperforms these in a range of NLP tasks from named entity recognition (NER) to part-of-speech tagging (POS). Our discussion highlights the difficulties that continue to exist given the lack of training data and testbeds for smaller languages like Swedish. We release our model for further exploration and research here: https://github.com/Kungbib/swedish-bert-models .

We propose BERMo, an architectural modification to BERT, which makes predictions based on a hierarchy of surface, syntactic and semantic language features. We use linear combination scheme proposed in Embeddings from Language Models (ELMo) to combine the scaled internal representations from different network depths. Our approach has two-fold benefits: (1) improved gradient flow for the downstream task as every layer has a direct connection to the gradients of the loss function and (2) increased representative power as the model no longer needs to copy the features learned in the shallower layer which are necessary for the downstream task. Further, our model has a negligible parameter overhead as there is a single scalar parameter associated with each layer in the network. Experiments on the probing task from SentEval dataset show that our model performs up to 4.65% better in accuracy than the baseline with an average improvement of 2.67% on the semantic tasks. When subject to compression techniques, we find that our model enables stable pruning for compressing small datasets like SST-2, where the BERT model commonly diverges. We observe that our approach converges 1.67times and 1.15times faster than the baseline on MNLI and QQP tasks from GLUE dataset. Moreover, our results show that our approach can obtain better parameter efficiency for penalty based pruning approaches on QQP task.

Systems for Open-Domain Question Answering (OpenQA) generally depend on a retriever for finding candidate passages in a large corpus and a reader for extracting answers from those passages. In much recent work, the retriever is a learned component that uses coarse-grained vector representations of questions and passages. We argue that this modeling choice is insufficiently expressive for dealing with the complexity of natural language questions. To address this, we define ColBERT-QA, which adapts the scalable neural retrieval model ColBERT to OpenQA. ColBERT creates fine-grained interactions between questions and passages. We propose an efficient weak supervision strategy that iteratively uses ColBERT to create its own training data. This greatly improves OpenQA retrieval on Natural Questions, SQuAD, and TriviaQA, and the resulting system attains state-of-the-art extractive OpenQA performance on all three datasets.

The ability to ask questions is important in both human and machine intelligence. Learning to ask questions helps knowledge acquisition, improves question-answering and machine reading comprehension tasks, and helps a chatbot to keep the conversation flowing with a human. Existing question generation models are ineffective at generating a large amount of high-quality question-answer pairs from unstructured text, since given an answer and an input passage, question generation is inherently a one-to-many mapping. In this paper, we propose Answer-Clue-Style-aware Question Generation (ACS-QG), which aims at automatically generating high-quality and diverse question-answer pairs from unlabeled text corpus at scale by imitating the way a human asks questions. Our system consists of: i) an information extractor, which samples from the text multiple types of assistive information to guide question generation; ii) neural question generators, which generate diverse and controllable questions, leveraging the extracted assistive information; and iii) a neural quality controller, which removes low-quality generated data based on text entailment. We compare our question generation models with existing approaches and resort to voluntary human evaluation to assess the quality of the generated question-answer pairs. The evaluation results suggest that our system dramatically outperforms state-of-the-art neural question generation models in terms of the generation quality, while being scalable in the meantime. With models trained on a relatively smaller amount of data, we can generate 2.8 million quality-assured question-answer pairs from a million sentences found in Wikipedia.

Question answering (QA) can only make progress if we know if an answer is correct, but for many of the most challenging and interesting QA examples, current answer correctness (AC) metrics do not align with human judgments, particularly verbose, free form answers from large language models (LLM). There are two challenges: a lack of data and that models are too big. LLM based scorers correlate better with humans, but this expensive task has only been tested on limited QA datasets. We rectify these issues by providing clear guidelines for evaluating machine QA adopted from human QA contests. We also introduce Precise ANswer correctness Determination and Adjudication (PANDA), a small, efficient, deterministic AC classifier (812 KB) that more accurately evaluates answer correctness.

Large language models augmented with task-relevant documents have demonstrated impressive performance on knowledge-intensive tasks. However, regarding how to obtain effective documents, the existing methods are mainly divided into two categories. One is to retrieve from an external knowledge base, and the other is to utilize large language models to generate documents. We propose an iterative retrieval-generation collaborative framework. It is not only able to leverage both parametric and non-parametric knowledge, but also helps to find the correct reasoning path through retrieval-generation interactions, which is very important for tasks that require multi-step reasoning. We conduct experiments on four question answering datasets, including single-hop QA and multi-hop QA tasks. Empirical results show that our method significantly improves the reasoning ability of large language models and outperforms previous baselines.

We present, to our knowledge, the first application of BERT to document classification. A few characteristics of the task might lead one to think that BERT is not the most appropriate model: syntactic structures matter less for content categories, documents can often be longer than typical BERT input, and documents often have multiple labels. Nevertheless, we show that a straightforward classification model using BERT is able to achieve the state of the art across four popular datasets. To address the computational expense associated with BERT inference, we distill knowledge from BERT-large to small bidirectional LSTMs, reaching BERT-base parity on multiple datasets using 30x fewer parameters. The primary contribution of our paper is improved baselines that can provide the foundation for future work.

Summarization evaluation remains an open research problem: current metrics such as ROUGE are known to be limited and to correlate poorly with human judgments. To alleviate this issue, recent work has proposed evaluation metrics which rely on question answering models to assess whether a summary contains all the relevant information in its source document. Though promising, the proposed approaches have so far failed to correlate better than ROUGE with human judgments. In this paper, we extend previous approaches and propose a unified framework, named QuestEval. In contrast to established metrics such as ROUGE or BERTScore, QuestEval does not require any ground-truth reference. Nonetheless, QuestEval substantially improves the correlation with human judgments over four evaluation dimensions (consistency, coherence, fluency, and relevance), as shown in the extensive experiments we report.

Large Language Models (LLMs) have demonstrated significant capabilities, particularly in the domain of question answering (QA). However, their effectiveness in QA is often undermined by the vagueness of user questions. To address this issue, we introduce single-round instance-level prompt optimization, referred to as question rewriter. By enhancing the intelligibility of human questions for black-box LLMs, our question rewriter improves the quality of generated answers. The rewriter is optimized using direct preference optimization based on feedback collected from automatic criteria for evaluating generated answers; therefore, its training does not require costly human annotations. The experiments across multiple black-box LLMs and long-form question answering (LFQA) datasets demonstrate the efficacy of our method. This paper provides a practical framework for training question rewriters and sets a precedent for future explorations in prompt optimization within LFQA tasks. Code is available at https://github.com/3244we/Question-Rewriter.

We propose a cascade of neural models that performs sentence classification, phrase recognition, and triple extraction to automatically structure the scholarly contributions of NLP publications. To identify the most important contribution sentences in a paper, we used a BERT-based classifier with positional features (Subtask 1). A BERT-CRF model was used to recognize and characterize relevant phrases in contribution sentences (Subtask 2). We categorized the triples into several types based on whether and how their elements were expressed in text, and addressed each type using separate BERT-based classifiers as well as rules (Subtask 3). Our system was officially ranked second in Phase 1 evaluation and first in both parts of Phase 2 evaluation. After fixing a submission error in Pharse 1, our approach yields the best results overall. In this paper, in addition to a system description, we also provide further analysis of our results, highlighting its strengths and limitations. We make our code publicly available at https://github.com/Liu-Hy/nlp-contrib-graph.

We introduce the MovieQA dataset which aims to evaluate automatic story comprehension from both video and text. The dataset consists of 14,944 questions about 408 movies with high semantic diversity. The questions range from simpler "Who" did "What" to "Whom", to "Why" and "How" certain events occurred. Each question comes with a set of five possible answers; a correct one and four deceiving answers provided by human annotators. Our dataset is unique in that it contains multiple sources of information -- video clips, plots, subtitles, scripts, and DVS. We analyze our data through various statistics and methods. We further extend existing QA techniques to show that question-answering with such open-ended semantics is hard. We make this data set public along with an evaluation benchmark to encourage inspiring work in this challenging domain.

Retrieval-augmented generation (RAG) is considered to be a promising approach to alleviate the hallucination issue of large language models (LLMs), and it has received widespread attention from researchers recently. Due to the limitation in the semantic understanding of retrieval models, the success of RAG heavily lies on the ability of LLMs to identify passages with utility. Recent efforts have explored the ability of LLMs to assess the relevance of passages in retrieval, but there has been limited work on evaluating the utility of passages in supporting question answering. In this work, we conduct a comprehensive study about the capabilities of LLMs in utility evaluation for open-domain QA. Specifically, we introduce a benchmarking procedure and collection of candidate passages with different characteristics, facilitating a series of experiments with five representative LLMs. Our experiments reveal that: (i) well-instructed LLMs can distinguish between relevance and utility, and that LLMs are highly receptive to newly generated counterfactual passages. Moreover, (ii) we scrutinize key factors that affect utility judgments in the instruction design. And finally, (iii) to verify the efficacy of utility judgments in practical retrieval augmentation applications, we delve into LLMs' QA capabilities using the evidence judged with utility and direct dense retrieval results. (iv) We propose a k-sampling, listwise approach to reduce the dependency of LLMs on the sequence of input passages, thereby facilitating subsequent answer generation. We believe that the way we formalize and study the problem along with our findings contributes to a critical assessment of retrieval-augmented LLMs. Our code and benchmark can be found at https://github.com/ict-bigdatalab/utility_judgments.

Recent studies show that sentence-level extractive QA, i.e., based on Answer Sentence Selection (AS2), is outperformed by Generation-based QA (GenQA) models, which generate answers using the top-k answer sentences ranked by AS2 models (a la retrieval-augmented generation style). In this paper, we propose a novel training paradigm for GenQA using supervision from automatic QA evaluation models (GAVA). Specifically, we propose three strategies to transfer knowledge from these QA evaluation models to a GenQA model: (i) augmenting training data with answers generated by the GenQA model and labelled by GAVA (either statically, before training, or (ii) dynamically, at every training epoch); and (iii) using the GAVA score for weighting the generator loss during the learning of the GenQA model. We evaluate our proposed methods on two academic and one industrial dataset, obtaining a significant improvement in answering accuracy over the previous state of the art.

We present WebFAQ, a large-scale collection of open-domain question answering datasets derived from FAQ-style schema.org annotations. In total, the data collection consists of 96 million natural question-answer (QA) pairs across 75 languages, including 47 million (49%) non-English samples. WebFAQ further serves as the foundation for 20 monolingual retrieval benchmarks with a total size of 11.2 million QA pairs (5.9 million non-English). These datasets are carefully curated through refined filtering and near-duplicate detection, yielding high-quality resources for training and evaluating multilingual dense retrieval models. To empirically confirm WebFAQ's efficacy, we use the collected QAs to fine-tune an in-domain pretrained XLM-RoBERTa model. Through this process of dataset-specific fine-tuning, the model achieves significant retrieval performance gains, which generalize - beyond WebFAQ - to other multilingual retrieval benchmarks evaluated in zero-shot setting. Last but not least, we utilize WebFAQ to construct a set of QA-aligned bilingual corpora spanning over 1000 language pairs using state-of-the-art bitext mining and automated LLM-assessed translation evaluation. Due to our advanced, automated method of bitext dataset generation, the resulting bilingual corpora demonstrate higher translation quality compared to similar datasets. WebFAQ and all associated resources are publicly available on GitHub and HuggingFace.

Generating high-quality question-answer pairs for specialized technical domains remains challenging, with existing approaches facing a tradeoff between leveraging expert examples and achieving topical diversity. We present ExpertGenQA, a protocol that combines few-shot learning with structured topic and style categorization to generate comprehensive domain-specific QA pairs. Using U.S. Federal Railroad Administration documents as a test bed, we demonstrate that ExpertGenQA achieves twice the efficiency of baseline few-shot approaches while maintaining 94.4% topic coverage. Through systematic evaluation, we show that current LLM-based judges and reward models exhibit strong bias toward superficial writing styles rather than content quality. Our analysis using Bloom's Taxonomy reveals that ExpertGenQA better preserves the cognitive complexity distribution of expert-written questions compared to template-based approaches. When used to train retrieval models, our generated queries improve top-1 accuracy by 13.02% over baseline performance, demonstrating their effectiveness for downstream applications in technical domains.

We introduce a new test of how well language models capture meaning in children's books. Unlike standard language modelling benchmarks, it distinguishes the task of predicting syntactic function words from that of predicting lower-frequency words, which carry greater semantic content. We compare a range of state-of-the-art models, each with a different way of encoding what has been previously read. We show that models which store explicit representations of long-term contexts outperform state-of-the-art neural language models at predicting semantic content words, although this advantage is not observed for syntactic function words. Interestingly, we find that the amount of text encoded in a single memory representation is highly influential to the performance: there is a sweet-spot, not too big and not too small, between single words and full sentences that allows the most meaningful information in a text to be effectively retained and recalled. Further, the attention over such window-based memories can be trained effectively through self-supervision. We then assess the generality of this principle by applying it to the CNN QA benchmark, which involves identifying named entities in paraphrased summaries of news articles, and achieve state-of-the-art performance.

Large language models (LLMs) have made significant advancements in various natural language processing tasks, including question answering (QA) tasks. While incorporating new information with the retrieval of relevant passages is a promising way to improve QA with LLMs, the existing methods often require additional fine-tuning which becomes infeasible with recent LLMs. Augmenting retrieved passages via prompting has the potential to address this limitation, but this direction has been limitedly explored. To this end, we design a simple yet effective framework to enhance open-domain QA (ODQA) with LLMs, based on the summarized retrieval (SuRe). SuRe helps LLMs predict more accurate answers for a given question, which are well-supported by the summarized retrieval that could be viewed as an explicit rationale extracted from the retrieved passages. Specifically, SuRe first constructs summaries of the retrieved passages for each of the multiple answer candidates. Then, SuRe confirms the most plausible answer from the candidate set by evaluating the validity and ranking of the generated summaries. Experimental results on diverse ODQA benchmarks demonstrate the superiority of SuRe, with improvements of up to 4.6% in exact match (EM) and 4.0% in F1 score over standard prompting approaches. SuRe also can be integrated with a broad range of retrieval methods and LLMs. Finally, the generated summaries from SuRe show additional advantages to measure the importance of retrieved passages and serve as more preferred rationales by models and humans.

This paper proposes a Question-Answering (QA) system for the telecom domain using 3rd Generation Partnership Project (3GPP) technical documents. Alongside, a hybrid dataset, Telco-DPR, which consists of a curated 3GPP corpus in a hybrid format, combining text and tables, is presented. Additionally, the dataset includes a set of synthetic question/answer pairs designed to evaluate the retrieval performance of QA systems on this type of data. The retrieval models, including the sparse model, Best Matching 25 (BM25), as well as dense models, such as Dense Passage Retriever (DPR) and Dense Hierarchical Retrieval (DHR), are evaluated and compared using top-K accuracy and Mean Reciprocal Rank (MRR). The results show that DHR, a retriever model utilising hierarchical passage selection through fine-tuning at both the document and passage levels, outperforms traditional methods in retrieving relevant technical information, achieving a Top-10 accuracy of 86.2%. Additionally, the Retriever-Augmented Generation (RAG) technique, used in the proposed QA system, is evaluated to demonstrate the benefits of using the hybrid dataset and the DHR. The proposed QA system, using the developed RAG model and the Generative Pretrained Transformer (GPT)-4, achieves a 14% improvement in answer accuracy, when compared to a previous benchmark on the same dataset.

While large language models (LMs) demonstrate remarkable performance, they encounter challenges in providing accurate responses when queried for information beyond their pre-trained memorization. Although augmenting them with relevant external information can mitigate these issues, failure to consider the necessity of retrieval may adversely affect overall performance. Previous research has primarily focused on examining how entities influence retrieval models and knowledge recall in LMs, leaving other aspects relatively unexplored. In this work, our goal is to offer a more detailed, fact-centric analysis by exploring the effects of combinations of entities and relations. To facilitate this, we construct a new question answering (QA) dataset called WiTQA (Wikipedia Triple Question Answers). This dataset includes questions about entities and relations of various popularity levels, each accompanied by a supporting passage. Our extensive experiments with diverse LMs and retrievers reveal when retrieval does not consistently enhance LMs from the viewpoints of fact-centric popularity.Confirming earlier findings, we observe that larger LMs excel in recalling popular facts. However, they notably encounter difficulty with infrequent entity-relation pairs compared to retrievers. Interestingly, they can effectively retain popular relations of less common entities. We demonstrate the efficacy of our finer-grained metric and insights through an adaptive retrieval system that selectively employs retrieval and recall based on the frequencies of entities and relations in the question.

This paper contains what the Georgetown InfoSense group has done in regard to solving the challenges presented by TREC iKAT 2023. Our submitted runs outperform the median runs by a significant margin, exhibiting superior performance in nDCG across various cut numbers and in overall success rate. Our approach uses a Generate-Retrieve-Generate method, which we've found to greatly outpace Retrieve-Then-Generate approaches for the purposes of iKAT. Our solution involves the use of Large Language Models (LLMs) for initial answers, answer grounding by BM25, passage quality filtering by logistic regression, and answer generation by LLMs again. We leverage several purpose-built Language Models, including BERT, Chat-based, and text-to-transfer-based models, for text understanding, classification, generation, and summarization. The official results of the TREC evaluation contradict our initial self-evaluation, which may suggest that a decrease in the reliance on our retrieval and classification methods is better. Nonetheless, our findings suggest that the sequence of involving these different components matters, where we see an essentiality of using LLMs before using search engines.

Recent state-of-the-art natural language understanding models, such as BERT and XLNet, score a pair of sentences (A and B) using multiple cross-attention operations - a process in which each word in sentence A attends to all words in sentence B and vice versa. As a result, computing the similarity between a query sentence and a set of candidate sentences, requires the propagation of all query-candidate sentence-pairs throughout a stack of cross-attention layers. This exhaustive process becomes computationally prohibitive when the number of candidate sentences is large. In contrast, sentence embedding techniques learn a sentence-to-vector mapping and compute the similarity between the sentence vectors via simple elementary operations. In this paper, we introduce Distilled Sentence Embedding (DSE) - a model that is based on knowledge distillation from cross-attentive models, focusing on sentence-pair tasks. The outline of DSE is as follows: Given a cross-attentive teacher model (e.g. a fine-tuned BERT), we train a sentence embedding based student model to reconstruct the sentence-pair scores obtained by the teacher model. We empirically demonstrate the effectiveness of DSE on five GLUE sentence-pair tasks. DSE significantly outperforms several ELMO variants and other sentence embedding methods, while accelerating computation of the query-candidate sentence-pairs similarities by several orders of magnitude, with an average relative degradation of 4.6% compared to BERT. Furthermore, we show that DSE produces sentence embeddings that reach state-of-the-art performance on universal sentence representation benchmarks. Our code is made publicly available at https://github.com/microsoft/Distilled-Sentence-Embedding.

Question-answering for domain-specific applications has recently attracted much interest due to the latest advancements in large language models (LLMs). However, accurately assessing the performance of these applications remains a challenge, mainly due to the lack of suitable benchmarks that effectively simulate real-world scenarios. To address this challenge, we introduce two product question-answering (QA) datasets focused on Adobe Acrobat and Photoshop products to help evaluate the performance of existing models on domain-specific product QA tasks. Additionally, we propose a novel knowledge-driven RAG-QA framework to enhance the performance of the models in the product QA task. Our experiments demonstrated that inducing domain knowledge through query reformulation allowed for increased retrieval and generative performance when compared to standard RAG-QA methods. This improvement, however, is slight, and thus illustrates the challenge posed by the datasets introduced.

Automatic evaluation remains an open research question in Natural Language Generation. In the context of Sentence Simplification, this is particularly challenging: the task requires by nature to replace complex words with simpler ones that shares the same meaning. This limits the effectiveness of n-gram based metrics like BLEU. Going hand in hand with the recent advances in NLG, new metrics have been proposed, such as BERTScore for Machine Translation. In summarization, the QuestEval metric proposes to automatically compare two texts by questioning them. In this paper, we first propose a simple modification of QuestEval allowing it to tackle Sentence Simplification. We then extensively evaluate the correlations w.r.t. human judgement for several metrics including the recent BERTScore and QuestEval, and show that the latter obtain state-of-the-art correlations, outperforming standard metrics like BLEU and SARI. More importantly, we also show that a large part of the correlations are actually spurious for all the metrics. To investigate this phenomenon further, we release a new corpus of evaluated simplifications, this time not generated by systems but instead, written by humans. This allows us to remove the spurious correlations and draw very different conclusions from the original ones, resulting in a better understanding of these metrics. In particular, we raise concerns about very low correlations for most of traditional metrics. Our results show that the only significant measure of the Meaning Preservation is our adaptation of QuestEval.

The advent of deep neural networks pre-trained via language modeling tasks has spurred a number of successful applications in natural language processing. This work explores one such popular model, BERT, in the context of document ranking. We propose two variants, called monoBERT and duoBERT, that formulate the ranking problem as pointwise and pairwise classification, respectively. These two models are arranged in a multi-stage ranking architecture to form an end-to-end search system. One major advantage of this design is the ability to trade off quality against latency by controlling the admission of candidates into each pipeline stage, and by doing so, we are able to find operating points that offer a good balance between these two competing metrics. On two large-scale datasets, MS MARCO and TREC CAR, experiments show that our model produces results that are either at or comparable to the state of the art. Ablation studies show the contributions of each component and characterize the latency/quality tradeoff space.

Question Answering (QA) is one of the most important natural language processing (NLP) tasks. It aims using NLP technologies to generate a corresponding answer to a given question based on the massive unstructured corpus. With the development of deep learning, more and more challenging QA datasets are being proposed, and lots of new methods for solving them are also emerging. In this paper, we investigate influential QA datasets that have been released in the era of deep learning. Specifically, we begin with introducing two of the most common QA tasks - textual question answer and visual question answering - separately, covering the most representative datasets, and then give some current challenges of QA research.

The problem of Question Answering (QA) has attracted significant research interest for long. Its relevance to language understanding and knowledge retrieval tasks, along with the simple setting makes the task of QA crucial for strong AI systems. Recent success on simple QA tasks has shifted the focus to more complex settings. Among these, Multi-Hop QA (MHQA) is one of the most researched tasks over the recent years. The ability to answer multi-hop questions and perform multi step reasoning can significantly improve the utility of NLP systems. Consequently, the field has seen a sudden surge with high quality datasets, models and evaluation strategies. The notion of `multiple hops' is somewhat abstract which results in a large variety of tasks that require multi-hop reasoning. This implies that different datasets and models differ significantly which makes the field challenging to generalize and survey. This work aims to provide a general and formal definition of MHQA task, and organize and summarize existing MHQA frameworks. We also outline the best methods to create MHQA datasets. The paper provides a systematic and thorough introduction as well as the structuring of the existing attempts to this highly interesting, yet quite challenging task.

Conversational multi-doc question answering aims to answer specific questions based on the retrieved documents as well as the contextual conversations. In this paper, we introduce our winning approach for the "Conversational Multi-Doc QA" challenge in WSDM Cup 2024, which exploits the superior natural language understanding and generation capability of Large Language Models (LLMs). We first adapt LLMs to the task, then devise a hybrid training strategy to make the most of in-domain unlabeled data. Moreover, an advanced text embedding model is adopted to filter out potentially irrelevant documents and several approaches are designed and compared for the model ensemble. Equipped with all these techniques, our solution finally ranked 1st place in WSDM Cup 2024, surpassing its rivals to a large extent. The source codes have been released at https://github.com/zhangzhao219/WSDM-Cup-2024.

We present SimpleQA, a benchmark that evaluates the ability of language models to answer short, fact-seeking questions. We prioritized two properties in designing this eval. First, SimpleQA is challenging, as it is adversarially collected against GPT-4 responses. Second, responses are easy to grade, because questions are created such that there exists only a single, indisputable answer. Each answer in SimpleQA is graded as either correct, incorrect, or not attempted. A model with ideal behavior would get as many questions correct as possible while not attempting the questions for which it is not confident it knows the correct answer. SimpleQA is a simple, targeted evaluation for whether models "know what they know," and our hope is that this benchmark will remain relevant for the next few generations of frontier models. SimpleQA can be found at https://github.com/openai/simple-evals.

Disfluencies is an under-studied topic in NLP, even though it is ubiquitous in human conversation. This is largely due to the lack of datasets containing disfluencies. In this paper, we present a new challenge question answering dataset, Disfl-QA, a derivative of SQuAD, where humans introduce contextual disfluencies in previously fluent questions. Disfl-QA contains a variety of challenging disfluencies that require a more comprehensive understanding of the text than what was necessary in prior datasets. Experiments show that the performance of existing state-of-the-art question answering models degrades significantly when tested on Disfl-QA in a zero-shot setting.We show data augmentation methods partially recover the loss in performance and also demonstrate the efficacy of using gold data for fine-tuning. We argue that we need large-scale disfluency datasets in order for NLP models to be robust to them. The dataset is publicly available at: https://github.com/google-research-datasets/disfl-qa.

In this paper, we focus on generating a synthetic question answering (QA) dataset using an adapted Translate-Align-Retrieve method. Using this method, we created the largest Serbian QA dataset of more than 87K samples, which we name SQuAD-sr. To acknowledge the script duality in Serbian, we generated both Cyrillic and Latin versions of the dataset. We investigate the dataset quality and use it to fine-tune several pre-trained QA models. Best results were obtained by fine-tuning the BERTi\'c model on our Latin SQuAD-sr dataset, achieving 73.91% Exact Match and 82.97% F1 score on the benchmark XQuAD dataset, which we translated into Serbian for the purpose of evaluation. The results show that our model exceeds zero-shot baselines, but fails to go beyond human performance. We note the advantage of using a monolingual pre-trained model over multilingual, as well as the performance increase gained by using Latin over Cyrillic. By performing additional analysis, we show that questions about numeric values or dates are more likely to be answered correctly than other types of questions. Finally, we conclude that SQuAD-sr is of sufficient quality for fine-tuning a Serbian QA model, in the absence of a manually crafted and annotated dataset.

Inference tasks such as answer sentence selection (AS2) or fact verification are typically solved by fine-tuning transformer-based models as individual sentence-pair classifiers. Recent studies show that these tasks benefit from modeling dependencies across multiple candidate sentences jointly. In this paper, we first show that popular pre-trained transformers perform poorly when used for fine-tuning on multi-candidate inference tasks. We then propose a new pre-training objective that models the paragraph-level semantics across multiple input sentences. Our evaluation on three AS2 and one fact verification datasets demonstrates the superiority of our pre-training technique over the traditional ones for transformers used as joint models for multi-candidate inference tasks, as well as when used as cross-encoders for sentence-pair formulations of these tasks. Our code and pre-trained models are released at https://github.com/amazon-research/wqa-multi-sentence-inference .

The rapid progress in question-answering (QA) systems has predominantly benefited high-resource languages, leaving Indic languages largely underrepresented despite their vast native speaker base. In this paper, we present IndicSQuAD, a comprehensive multi-lingual extractive QA dataset covering nine major Indic languages, systematically derived from the SQuAD dataset. Building on previous work with MahaSQuAD for Marathi, our approach adapts and extends translation techniques to maintain high linguistic fidelity and accurate answer-span alignment across diverse languages. IndicSQuAD comprises extensive training, validation, and test sets for each language, providing a robust foundation for model development. We evaluate baseline performances using language-specific monolingual BERT models and the multilingual MuRIL-BERT. The results indicate some challenges inherent in low-resource settings. Moreover, our experiments suggest potential directions for future work, including expanding to additional languages, developing domain-specific datasets, and incorporating multimodal data. The dataset and models are publicly shared at https://github.com/l3cube-pune/indic-nlp

We present simple BERT-based models for relation extraction and semantic role labeling. In recent years, state-of-the-art performance has been achieved using neural models by incorporating lexical and syntactic features such as part-of-speech tags and dependency trees. In this paper, extensive experiments on datasets for these two tasks show that without using any external features, a simple BERT-based model can achieve state-of-the-art performance. To our knowledge, we are the first to successfully apply BERT in this manner. Our models provide strong baselines for future research.

While day-to-day questions come with a variety of answer types, the current question-answering (QA) literature has failed to adequately address the answer diversity of questions. To this end, we present GooAQ, a large-scale dataset with a variety of answer types. This dataset contains over 5 million questions and 3 million answers collected from Google. GooAQ questions are collected semi-automatically from the Google search engine using its autocomplete feature. This results in naturalistic questions of practical interest that are nonetheless short and expressed using simple language. GooAQ answers are mined from Google's responses to our collected questions, specifically from the answer boxes in the search results. This yields a rich space of answer types, containing both textual answers (short and long) as well as more structured ones such as collections. We benchmarkT5 models on GooAQ and observe that: (a) in line with recent work, LM's strong performance on GooAQ's short-answer questions heavily benefit from annotated data; however, (b) their quality in generating coherent and accurate responses for questions requiring long responses (such as 'how' and 'why' questions) is less reliant on observing annotated data and mainly supported by their pre-training. We release GooAQ to facilitate further research on improving QA with diverse response types.

Question answering (QA) models often rely on large-scale training datasets, which necessitates the development of a data generation framework to reduce the cost of manual annotations. Although several recent studies have aimed to generate synthetic questions with single-span answers, no study has been conducted on the creation of list questions with multiple, non-contiguous spans as answers. To address this gap, we propose LIQUID, an automated framework for generating list QA datasets from unlabeled corpora. We first convert a passage from Wikipedia or PubMed into a summary and extract named entities from the summarized text as candidate answers. This allows us to select answers that are semantically correlated in context and is, therefore, suitable for constructing list questions. We then create questions using an off-the-shelf question generator with the extracted entities and original passage. Finally, iterative filtering and answer expansion are performed to ensure the accuracy and completeness of the answers. Using our synthetic data, we significantly improve the performance of the previous best list QA models by exact-match F1 scores of 5.0 on MultiSpanQA, 1.9 on Quoref, and 2.8 averaged across three BioASQ benchmarks.

In the open book question answering (OBQA) task, selecting the relevant passages and sentences from distracting information is crucial to reason the answer to a question. HotpotQA dataset is designed to teach and evaluate systems to do both passage ranking and sentence selection. Many existing frameworks use separate models to select relevant passages and sentences respectively. Such systems not only have high complexity in terms of the parameters of models but also fail to take the advantage of training these two tasks together since one task can be beneficial for the other one. In this work, we present a simple yet effective framework to address these limitations by jointly ranking passages and selecting sentences. Furthermore, we propose consistency and similarity constraints to promote the correlation and interaction between passage ranking and sentence selection.The experiments demonstrate that our framework can achieve competitive results with previous systems and outperform the baseline by 28\% in terms of exact matching of relevant sentences on the HotpotQA dataset.

Uncertainty Quantification (UQ) research has primarily focused on closed-book factual question answering (QA), while contextual QA remains unexplored, despite its importance in real-world applications. In this work, we focus on UQ for the contextual QA task and propose a theoretically grounded approach to quantify epistemic uncertainty. We begin by introducing a task-agnostic, token-level uncertainty measure defined as the cross-entropy between the predictive distribution of the given model and the unknown true distribution. By decomposing this measure, we isolate the epistemic component and approximate the true distribution by a perfectly prompted, idealized model. We then derive an upper bound for epistemic uncertainty and show that it can be interpreted as semantic feature gaps in the given model's hidden representations relative to the ideal model. We further apply this generic framework to the contextual QA task and hypothesize that three features approximate this gap: context-reliance (using the provided context rather than parametric knowledge), context comprehension (extracting relevant information from context), and honesty (avoiding intentional lies). Using a top-down interpretability approach, we extract these features by using only a small number of labeled samples and ensemble them to form a robust uncertainty score. Experiments on multiple QA benchmarks in both in-distribution and out-of-distribution settings show that our method substantially outperforms state-of-the-art unsupervised (sampling-free and sampling-based) and supervised UQ methods, achieving up to a 13-point PRR improvement while incurring a negligible inference overhead.

Lifelogs are descriptions of experiences that a person had during their life. Lifelogs are created by fusing data from the multitude of digital services, such as online photos, maps, shopping and content streaming services. Question answering over lifelogs can offer personal assistants a critical resource when they try to provide advice in context. However, obtaining answers to questions over lifelogs is beyond the current state of the art of question answering techniques for a variety of reasons, the most pronounced of which is that lifelogs combine free text with some degree of structure such as temporal and geographical information. We create and publicly release TimelineQA1, a benchmark for accelerating progress on querying lifelogs. TimelineQA generates lifelogs of imaginary people. The episodes in the lifelog range from major life episodes such as high school graduation to those that occur on a daily basis such as going for a run. We describe a set of experiments on TimelineQA with several state-of-the-art QA models. Our experiments reveal that for atomic queries, an extractive QA system significantly out-performs a state-of-the-art retrieval-augmented QA system. For multi-hop queries involving aggregates, we show that the best result is obtained with a state-of-the-art table QA technique, assuming the ground truth set of episodes for deriving the answer is available.

Most large language models (LLMs) are trained once and never updated; thus, they lack the ability to dynamically adapt to our ever-changing world. In this work, we perform a detailed study of the factuality of LLM-generated text in the context of answering questions that test current world knowledge. Specifically, we introduce FreshQA, a novel dynamic QA benchmark encompassing a diverse range of question and answer types, including questions that require fast-changing world knowledge as well as questions with false premises that need to be debunked. We benchmark a diverse array of both closed and open-source LLMs under a two-mode evaluation procedure that allows us to measure both correctness and hallucination. Through human evaluations involving more than 50K judgments, we shed light on limitations of these models and demonstrate significant room for improvement: for instance, all models (regardless of model size) struggle on questions that involve fast-changing knowledge and false premises. Motivated by these results, we present FreshPrompt, a simple few-shot prompting method that substantially boosts the performance of an LLM on FreshQA by incorporating relevant and up-to-date information retrieved from a search engine into the prompt. Our experiments show that FreshPrompt outperforms both competing search engine-augmented prompting methods such as Self-Ask (Press et al., 2022) as well as commercial systems such as Perplexity.AI. Further analysis of FreshPrompt reveals that both the number of retrieved evidences and their order play a key role in influencing the correctness of LLM-generated answers. Additionally, instructing the LLM to generate concise and direct answers helps reduce hallucination compared to encouraging more verbose answers. To facilitate future work, we release FreshQA at github.com/freshllms/freshqa and commit to updating it at regular intervals.

Long-form answers, consisting of multiple sentences, can provide nuanced and comprehensive answers to a broader set of questions. To better understand this complex and understudied task, we study the functional structure of long-form answers collected from three datasets, ELI5, WebGPT and Natural Questions. Our main goal is to understand how humans organize information to craft complex answers. We develop an ontology of six sentence-level functional roles for long-form answers, and annotate 3.9k sentences in 640 answer paragraphs. Different answer collection methods manifest in different discourse structures. We further analyze model-generated answers -- finding that annotators agree less with each other when annotating model-generated answers compared to annotating human-written answers. Our annotated data enables training a strong classifier that can be used for automatic analysis. We hope our work can inspire future research on discourse-level modeling and evaluation of long-form QA systems.

Some Question Answering (QA) systems rely on knowledge bases (KBs) to provide accurate answers. Entity Linking (EL) plays a critical role in linking natural language mentions to KB entries. However, most existing EL methods are designed for long contexts and do not perform well on short, ambiguous user questions in QA tasks. We propose an entity linking agent for QA, based on a Large Language Model that simulates human cognitive workflows. The agent actively identifies entity mentions, retrieves candidate entities, and makes decision. To verify the effectiveness of our agent, we conduct two experiments: tool-based entity linking and QA task evaluation. The results confirm the robustness and effectiveness of our agent.

Large Language Models (LLMs) are revolutionizing information retrieval, with chatbots becoming an important source for answering user queries. As by their design, LLMs prioritize generating correct answers, the value of highly plausible yet incorrect answers (candidate answers) tends to be overlooked. However, such answers can still prove useful, for example, they can play a crucial role in tasks like Multiple-Choice Question Answering (MCQA) and QA Robustness Assessment (QARA). Existing QA datasets primarily focus on correct answers without explicit consideration of the plausibility of other candidate answers, limiting opportunity for more nuanced evaluations of models. To address this gap, we introduce PlausibleQA, a large-scale dataset comprising 10,000 questions and 100,000 candidate answers, each annotated with plausibility scores and justifications for their selection. Additionally, the dataset includes 900,000 justifications for pairwise comparisons between candidate answers, further refining plausibility assessments. We evaluate PlausibleQA through human assessments and empirical experiments, demonstrating its utility in MCQA and QARA analysis. Our findings show that plausibility-aware approaches are effective for MCQA distractor generation and QARA. We release PlausibleQA as a resource for advancing QA research and enhancing LLM performance in distinguishing plausible distractors from correct answers.

We introduce CHIME, a cross-passage hierarchical memory network for question answering (QA) via text generation. It extends XLNet introducing an auxiliary memory module consisting of two components: the context memory collecting cross-passage evidences, and the answer memory working as a buffer continually refining the generated answers. Empirically, we show the efficacy of the proposed architecture in the multi-passage generative QA, outperforming the state-of-the-art baselines with better syntactically well-formed answers and increased precision in addressing the questions of the AmazonQA review dataset. An additional qualitative analysis revealed the interpretability introduced by the memory module.

When answering a question, people often draw upon their rich world knowledge in addition to the particular context. Recent work has focused primarily on answering questions given some relevant document or context, and required very little general background. To investigate question answering with prior knowledge, we present CommonsenseQA: a challenging new dataset for commonsense question answering. To capture common sense beyond associations, we extract from ConceptNet (Speer et al., 2017) multiple target concepts that have the same semantic relation to a single source concept. Crowd-workers are asked to author multiple-choice questions that mention the source concept and discriminate in turn between each of the target concepts. This encourages workers to create questions with complex semantics that often require prior knowledge. We create 12,247 questions through this procedure and demonstrate the difficulty of our task with a large number of strong baselines. Our best baseline is based on BERT-large (Devlin et al., 2018) and obtains 56% accuracy, well below human performance, which is 89%.

Answer sentence selection is the task of identifying sentences that contain the answer to a given question. This is an important problem in its own right as well as in the larger context of open domain question answering. We propose a novel approach to solving this task via means of distributed representations, and learn to match questions with answers by considering their semantic encoding. This contrasts prior work on this task, which typically relies on classifiers with large numbers of hand-crafted syntactic and semantic features and various external resources. Our approach does not require any feature engineering nor does it involve specialist linguistic data, making this model easily applicable to a wide range of domains and languages. Experimental results on a standard benchmark dataset from TREC demonstrate that---despite its simplicity---our model matches state of the art performance on the answer sentence selection task.

Classic lexical-matching-based QA metrics are slowly being phased out because they punish succinct or informative outputs just because those answers were not provided as ground truth. Recently proposed neural metrics can evaluate semantic similarity but were trained on small textual similarity datasets grafted from foreign domains. We introduce the Wiki Entity Similarity (WES) dataset, an 11M example, domain targeted, semantic entity similarity dataset that is generated from link texts in Wikipedia. WES is tailored to QA evaluation: the examples are entities and phrases and grouped into semantic clusters to simulate multiple ground-truth labels. Human annotators consistently agree with WES labels, and a basic cross encoder metric is better than four classic metrics at predicting human judgments of correctness.

Large-scale language models like ChatGPT and GPT-4 have gained attention for their impressive conversational and generative capabilities. However, the creation of supervised paired question-answering data for instruction tuning presents formidable challenges. This endeavor necessitates substantial human effort for data annotation and wrestles with issues concerning data quality, diversity, accuracy, and other related factors. To overcome these obstacles, we introduce an innovative framework named Self-QA, which replaces the traditional practice of human-written instruction seeds with a vast amount of unsupervised knowledge, enabling the model to generate a larger quantity of correct and domain-specific instruction data. The effectiveness of our proposed method is demonstrated through experiments conducted on unsupervised corpora from various domains.

Retrieval-augmented generation (RAG) has demonstrated significant proficiency in conducting question-answering (QA) tasks within a specified corpus. Nonetheless, numerous failure instances of RAG in QA still exist. These failures are not solely attributable to the limitations of Large Language Models (LLMs); instead, they predominantly arise from the retrieval of inaccurate information for LLMs due to two limitations: (1) Current RAG methods segment the corpus without considering semantics, making it difficult to find relevant context due to impaired correlation between questions and the segments. (2) There is a trade-off between missing essential context with fewer context retrieved and getting irrelevant context with more context retrieved. In this paper, we introduce a RAG framework (SAGE), to overcome these limitations. First, to address the segmentation issue without considering semantics, we propose to train a semantic segmentation model. This model is trained to segment the corpus into semantically complete chunks. Second, to ensure that only the most relevant chunks are retrieved while the irrelevant ones are ignored, we design a chunk selection algorithm to dynamically select chunks based on the decreasing speed of the relevance score, leading to a more relevant selection. Third, to further ensure the precision of the retrieved chunks, we propose letting LLMs assess whether retrieved chunks are excessive or lacking and then adjust the amount of context accordingly. Experiments show that SAGE outperforms baselines by 61.25% in the quality of QA on average. Moreover, by avoiding retrieving noisy context, SAGE lowers the cost of the tokens consumed in LLM inference and achieves a 49.41% enhancement in cost efficiency on average. Additionally, our work offers valuable insights for boosting RAG.

BERT, which stands for Bidirectional Encoder Representations from Transformers, is a recently introduced language representation model based upon the transfer learning paradigm. We extend its fine-tuning procedure to address one of its major limitations - applicability to inputs longer than a few hundred words, such as transcripts of human call conversations. Our method is conceptually simple. We segment the input into smaller chunks and feed each of them into the base model. Then, we propagate each output through a single recurrent layer, or another transformer, followed by a softmax activation. We obtain the final classification decision after the last segment has been consumed. We show that both BERT extensions are quick to fine-tune and converge after as little as 1 epoch of training on a small, domain-specific data set. We successfully apply them in three different tasks involving customer call satisfaction prediction and topic classification, and obtain a significant improvement over the baseline models in two of them.

We present QuOTE (Question-Oriented Text Embeddings), a novel enhancement to retrieval-augmented generation (RAG) systems, aimed at improving document representation for accurate and nuanced retrieval. Unlike traditional RAG pipelines, which rely on embedding raw text chunks, QuOTE augments chunks with hypothetical questions that the chunk can potentially answer, enriching the representation space. This better aligns document embeddings with user query semantics, and helps address issues such as ambiguity and context-dependent relevance. Through extensive experiments across diverse benchmarks, we demonstrate that QuOTE significantly enhances retrieval accuracy, including in multi-hop question-answering tasks. Our findings highlight the versatility of question generation as a fundamental indexing strategy, opening new avenues for integrating question generation into retrieval-based AI pipelines.

Commonsense reasoning is a critical AI capability, but it is difficult to construct challenging datasets that test common sense. Recent neural question answering systems, based on large pre-trained models of language, have already achieved near-human-level performance on commonsense knowledge benchmarks. These systems do not possess human-level common sense, but are able to exploit limitations of the datasets to achieve human-level scores. We introduce the CODAH dataset, an adversarially-constructed evaluation dataset for testing common sense. CODAH forms a challenging extension to the recently-proposed SWAG dataset, which tests commonsense knowledge using sentence-completion questions that describe situations observed in video. To produce a more difficult dataset, we introduce a novel procedure for question acquisition in which workers author questions designed to target weaknesses of state-of-the-art neural question answering systems. Workers are rewarded for submissions that models fail to answer correctly both before and after fine-tuning (in cross-validation). We create 2.8k questions via this procedure and evaluate the performance of multiple state-of-the-art question answering systems on our dataset. We observe a significant gap between human performance, which is 95.3%, and the performance of the best baseline accuracy of 67.5% by the BERT-Large model.

This work presents a novel architecture for building Retrieval-Augmented Generation (RAG) systems to improve Question Answering (QA) tasks from a target corpus. Large Language Models (LLMs) have revolutionized the analyzing and generation of human-like text. These models rely on pre-trained data and lack real-time updates unless integrated with live data tools. RAG enhances LLMs by integrating online resources and databases to generate contextually appropriate responses. However, traditional RAG still encounters challenges like information dilution and hallucinations when handling vast amounts of data. Our approach addresses these challenges by converting corpora into a domain-specific dataset and RAG architecture is constructed to generate responses from the target document. We introduce QuIM-RAG (Question-to-question Inverted Index Matching), a novel approach for the retrieval mechanism in our system. This strategy generates potential questions from document chunks and matches these with user queries to identify the most relevant text chunks for generating accurate answers. We have implemented our RAG system on top of the open-source Meta-LLaMA3-8B-instruct model by Meta Inc. that is available on Hugging Face. We constructed a custom corpus of 500+ pages from a high-traffic website accessed thousands of times daily for answering complex questions, along with manually prepared ground truth QA for evaluation. We compared our approach with traditional RAG models using BERT-Score and RAGAS, state-of-the-art metrics for evaluating LLM applications. Our evaluation demonstrates that our approach outperforms traditional RAG architectures on both metrics.

This paper uses the BERT model, which is a transformer-based architecture, to solve task 4A, English Language, Sentiment Analysis in Twitter of SemEval2017. BERT is a very powerful large language model for classification tasks when the amount of training data is small. For this experiment, we have used the BERT(BASE) model, which has 12 hidden layers. This model provides better accuracy, precision, recall, and f1 score than the Naive Bayes baseline model. It performs better in binary classification subtasks than the multi-class classification subtasks. We also considered all kinds of ethical issues during this experiment, as Twitter data contains personal and sensible information. The dataset and code used in our experiment can be found in this GitHub repository.

Many recent approaches towards neural information retrieval mitigate their computational costs by using a multi-stage ranking pipeline. In the first stage, a number of potentially relevant candidates are retrieved using an efficient retrieval model such as BM25. Although BM25 has proven decent performance as a first-stage ranker, it tends to miss relevant passages. In this context we propose CoRT, a simple neural first-stage ranking model that leverages contextual representations from pretrained language models such as BERT to complement term-based ranking functions while causing no significant delay at query time. Using the MS MARCO dataset, we show that CoRT significantly increases the candidate recall by complementing BM25 with missing candidates. Consequently, we find subsequent re-rankers achieve superior results with less candidates. We further demonstrate that passage retrieval using CoRT can be realized with surprisingly low latencies.

Answering questions asked from instructional corpora such as E-manuals, recipe books, etc., has been far less studied than open-domain factoid context-based question answering. This can be primarily attributed to the absence of standard benchmark datasets. In this paper we meticulously create a large amount of data connected with E-manuals and develop suitable algorithm to exploit it. We collect E-Manual Corpus, a huge corpus of 307,957 E-manuals and pretrain RoBERTa on this large corpus. We create various benchmark QA datasets which include question answer pairs curated by experts based upon two E-manuals, real user questions from Community Question Answering Forum pertaining to E-manuals etc. We introduce EMQAP (E-Manual Question Answering Pipeline) that answers questions pertaining to electronics devices. Built upon the pretrained RoBERTa, it harbors a supervised multi-task learning framework which efficiently performs the dual tasks of identifying the section in the E-manual where the answer can be found and the exact answer span within that section. For E-Manual annotated question-answer pairs, we show an improvement of about 40% in ROUGE-L F1 scores over the most competitive baseline. We perform a detailed ablation study and establish the versatility of EMQAP across different circumstances. The code and datasets are shared at https://github.com/abhi1nandy2/EMNLP-2021-Findings, and the corresponding project website is https://sites.google.com/view/emanualqa/home.

Recent work on open domain question answering (QA) assumes strong supervision of the supporting evidence and/or assumes a blackbox information retrieval (IR) system to retrieve evidence candidates. We argue that both are suboptimal, since gold evidence is not always available, and QA is fundamentally different from IR. We show for the first time that it is possible to jointly learn the retriever and reader from question-answer string pairs and without any IR system. In this setting, evidence retrieval from all of Wikipedia is treated as a latent variable. Since this is impractical to learn from scratch, we pre-train the retriever with an Inverse Cloze Task. We evaluate on open versions of five QA datasets. On datasets where the questioner already knows the answer, a traditional IR system such as BM25 is sufficient. On datasets where a user is genuinely seeking an answer, we show that learned retrieval is crucial, outperforming BM25 by up to 19 points in exact match.

Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions. We introduce CoQA, a novel dataset for building Conversational Question Answering systems. Our dataset contains 127k questions with answers, obtained from 8k conversations about text passages from seven diverse domains. The questions are conversational, and the answers are free-form text with their corresponding evidence highlighted in the passage. We analyze CoQA in depth and show that conversational questions have challenging phenomena not present in existing reading comprehension datasets, e.g., coreference and pragmatic reasoning. We evaluate strong conversational and reading comprehension models on CoQA. The best system obtains an F1 score of 65.4%, which is 23.4 points behind human performance (88.8%), indicating there is ample room for improvement. We launch CoQA as a challenge to the community at http://stanfordnlp.github.io/coqa/

While recent Large Language Models (LLMs) have proven useful in answering user queries, they are prone to hallucination, and their responses often lack credibility due to missing references to reliable sources. An intuitive solution to these issues would be to include in-text citations referring to external documents as evidence. While previous works have directly prompted LLMs to generate in-text citations, their performances are far from satisfactory, especially when it comes to smaller LLMs. In this work, we propose an effective training framework using fine-grained rewards to teach LLMs to generate highly supportive and relevant citations, while ensuring the correctness of their responses. We also conduct a systematic analysis of applying these fine-grained rewards to common LLM training strategies, demonstrating its advantage over conventional practices. We conduct extensive experiments on Question Answering (QA) datasets taken from the ALCE benchmark and validate the model's generalizability using EXPERTQA. On LLaMA-2-7B, the incorporation of fine-grained rewards achieves the best performance among the baselines, even surpassing that of GPT-3.5-turbo.

We present the Stanford Question Answering Dataset (SQuAD), a new reading comprehension dataset consisting of 100,000+ questions posed by crowdworkers on a set of Wikipedia articles, where the answer to each question is a segment of text from the corresponding reading passage. We analyze the dataset to understand the types of reasoning required to answer the questions, leaning heavily on dependency and constituency trees. We build a strong logistic regression model, which achieves an F1 score of 51.0%, a significant improvement over a simple baseline (20%). However, human performance (86.8%) is much higher, indicating that the dataset presents a good challenge problem for future research. The dataset is freely available at https://stanford-qa.com

Systems for knowledge-intensive tasks such as open-domain question answering (QA) usually consist of two stages: efficient retrieval of relevant documents from a large corpus and detailed reading of the selected documents to generate answers. Retrievers and readers are usually modeled separately, which necessitates a cumbersome implementation and is hard to train and adapt in an end-to-end fashion. In this paper, we revisit this design and eschew the separate architecture and training in favor of a single Transformer that performs Retrieval as Attention (ReAtt), and end-to-end training solely based on supervision from the end QA task. We demonstrate for the first time that a single model trained end-to-end can achieve both competitive retrieval and QA performance, matching or slightly outperforming state-of-the-art separately trained retrievers and readers. Moreover, end-to-end adaptation significantly boosts its performance on out-of-domain datasets in both supervised and unsupervised settings, making our model a simple and adaptable solution for knowledge-intensive tasks. Code and models are available at https://github.com/jzbjyb/ReAtt.

We present FoQA, a Faroese extractive question-answering (QA) dataset with 2,000 samples, created using a semi-automated approach combining Large Language Models (LLMs) and human validation. The dataset was generated from Faroese Wikipedia articles using GPT-4-turbo for initial QA generation, followed by question rephrasing to increase complexity and native speaker validation to ensure quality. We provide baseline performance metrics for FoQA across multiple models, including LLMs and BERT, demonstrating its effectiveness in evaluating Faroese QA performance. The dataset is released in three versions: a validated set of 2,000 samples, a complete set of all 10,001 generated samples, and a set of 2,395 rejected samples for error analysis.

Factual consistency is an essential quality of text summarization models in practical settings. Existing work in evaluating this dimension can be broadly categorized into two lines of research, entailment-based and question answering (QA)-based metrics, and different experimental setups often lead to contrasting conclusions as to which paradigm performs the best. In this work, we conduct an extensive comparison of entailment and QA-based metrics, demonstrating that carefully choosing the components of a QA-based metric, especially question generation and answerability classification, is critical to performance. Building on those insights, we propose an optimized metric, which we call QAFactEval, that leads to a 14% average improvement over previous QA-based metrics on the SummaC factual consistency benchmark, and also outperforms the best-performing entailment-based metric. Moreover, we find that QA-based and entailment-based metrics can offer complementary signals and be combined into a single metric for a further performance boost.

We introduce a new reading comprehension dataset, dubbed MultiWikiQA, which covers 306 languages. The context data comes from Wikipedia articles, with questions generated by an LLM and the answers appearing verbatim in the Wikipedia articles. We conduct a crowdsourced human evaluation of the fluency of the generated questions across 30 of the languages, providing evidence that the questions are of good quality. We evaluate 6 different language models, both decoder and encoder models of varying sizes, showing that the benchmark is sufficiently difficult and that there is a large performance discrepancy amongst the languages. The dataset and survey evaluations are freely available.

Pre-trained language models (PLMs) have shown their effectiveness in multiple scenarios. However, KBQA remains challenging, especially regarding coverage and generalization settings. This is due to two main factors: i) understanding the semantics of both questions and relevant knowledge from the KB; ii) generating executable logical forms with both semantic and syntactic correctness. In this paper, we present a new KBQA model, TIARA, which addresses those issues by applying multi-grained retrieval to help the PLM focus on the most relevant KB contexts, viz., entities, exemplary logical forms, and schema items. Moreover, constrained decoding is used to control the output space and reduce generation errors. Experiments over important benchmarks demonstrate the effectiveness of our approach. TIARA outperforms previous SOTA, including those using PLMs or oracle entity annotations, by at least 4.1 and 1.1 F1 points on GrailQA and WebQuestionsSP, respectively.

Large Language Models (LLMs), despite their great power in language generation, often encounter challenges when dealing with intricate and knowledge-demanding queries in specific domains. This paper introduces a novel approach to enhance LLMs by effectively extracting the relevant knowledge from domain-specific textual sources, and the adaptive training of a chatbot with domain-specific inquiries. Our two-step approach starts from training a knowledge miner, namely LLMiner, which autonomously extracts Question-Answer pairs from relevant documents through a chain-of-thought reasoning process. Subsequently, we blend the mined QA pairs with a conversational dataset to fine-tune the LLM as a chatbot, thereby enriching its domain-specific expertise and conversational capabilities. We also developed a new evaluation benchmark which comprises four domain-specific text corpora and associated human-crafted QA pairs for testing. Our model shows remarkable performance improvement over generally aligned LLM and surpasses domain-adapted models directly fine-tuned on domain corpus. In particular, LLMiner achieves this with minimal human intervention, requiring only 600 seed instances, thereby providing a pathway towards self-improvement of LLMs through model-synthesized training data.

We present NewsQA, a challenging machine comprehension dataset of over 100,000 human-generated question-answer pairs. Crowdworkers supply questions and answers based on a set of over 10,000 news articles from CNN, with answers consisting of spans of text from the corresponding articles. We collect this dataset through a four-stage process designed to solicit exploratory questions that require reasoning. A thorough analysis confirms that NewsQA demands abilities beyond simple word matching and recognizing textual entailment. We measure human performance on the dataset and compare it to several strong neural models. The performance gap between humans and machines (0.198 in F1) indicates that significant progress can be made on NewsQA through future research. The dataset is freely available at https://datasets.maluuba.com/NewsQA.

Recent progress in pretraining language models on large textual corpora led to a surge of improvements for downstream NLP tasks. Whilst learning linguistic knowledge, these models may also be storing relational knowledge present in the training data, and may be able to answer queries structured as "fill-in-the-blank" cloze statements. Language models have many advantages over structured knowledge bases: they require no schema engineering, allow practitioners to query about an open class of relations, are easy to extend to more data, and require no human supervision to train. We present an in-depth analysis of the relational knowledge already present (without fine-tuning) in a wide range of state-of-the-art pretrained language models. We find that (i) without fine-tuning, BERT contains relational knowledge competitive with traditional NLP methods that have some access to oracle knowledge, (ii) BERT also does remarkably well on open-domain question answering against a supervised baseline, and (iii) certain types of factual knowledge are learned much more readily than others by standard language model pretraining approaches. The surprisingly strong ability of these models to recall factual knowledge without any fine-tuning demonstrates their potential as unsupervised open-domain QA systems. The code to reproduce our analysis is available at https://github.com/facebookresearch/LAMA.

Large pre-trained language models have recently gained significant traction due to their improved performance on various down-stream tasks like text classification and question answering, requiring only few epochs of fine-tuning. However, their large model sizes often prohibit their applications on resource-constrained edge devices. Existing solutions of yielding parameter-efficient BERT models largely rely on compute-exhaustive training and fine-tuning. Moreover, they often rely on additional compute heavy models to mitigate the performance gap. In this paper, we present Sensi-BERT, a sensitivity driven efficient fine-tuning of BERT models that can take an off-the-shelf pre-trained BERT model and yield highly parameter-efficient models for downstream tasks. In particular, we perform sensitivity analysis to rank each individual parameter tensor, that then is used to trim them accordingly during fine-tuning for a given parameter or FLOPs budget. Our experiments show the efficacy of Sensi-BERT across different downstream tasks including MNLI, QQP, QNLI, SST-2 and SQuAD, showing better performance at similar or smaller parameter budget compared to various alternatives.

We introduce the submissions of the NJUNLP team to the WMT 2023 Quality Estimation (QE) shared task. Our team submitted predictions for the English-German language pair on all two sub-tasks: (i) sentence- and word-level quality prediction; and (ii) fine-grained error span detection. This year, we further explore pseudo data methods for QE based on NJUQE framework (https://github.com/NJUNLP/njuqe). We generate pseudo MQM data using parallel data from the WMT translation task. We pre-train the XLMR large model on pseudo QE data, then fine-tune it on real QE data. At both stages, we jointly learn sentence-level scores and word-level tags. Empirically, we conduct experiments to find the key hyper-parameters that improve the performance. Technically, we propose a simple method that covert the word-level outputs to fine-grained error span results. Overall, our models achieved the best results in English-German for both word-level and fine-grained error span detection sub-tasks by a considerable margin.

Discourse relations describe how two propositions relate to one another, and identifying them automatically is an integral part of natural language understanding. However, annotating discourse relations typically requires expert annotators. Recently, different semantic aspects of a sentence have been represented and crowd-sourced via question-and-answer (QA) pairs. This paper proposes a novel representation of discourse relations as QA pairs, which in turn allows us to crowd-source wide-coverage data annotated with discourse relations, via an intuitively appealing interface for composing such questions and answers. Based on our proposed representation, we collect a novel and wide-coverage QADiscourse dataset, and present baseline algorithms for predicting QADiscourse relations.

N-gram matching-based evaluation metrics, such as BLEU and chrF, are widely utilized across a range of natural language generation (NLG) tasks. However, recent studies have revealed a weak correlation between these matching-based metrics and human evaluations, especially when compared with neural-based metrics like BLEURT. In this paper, we conjecture that the performance bottleneck in matching-based metrics may be caused by the limited diversity of references. To address this issue, we propose to utilize multiple references to enhance the consistency between these metrics and human evaluations. Within the WMT Metrics benchmarks, we observe that the multi-references F200spBLEU surpasses the conventional single-reference one by an accuracy improvement of 7.2\%. Remarkably, it also exceeds the neural-based BERTscore by an accuracy enhancement of 3.9\%. Moreover, we observe that the data leakage issue in large language models (LLMs) can be mitigated to a large extent by our multi-reference metric. We release the code and data at https://github.com/SefaZeng/LLM-Ref

We propose CodeQA, a free-form question answering dataset for the purpose of source code comprehension: given a code snippet and a question, a textual answer is required to be generated. CodeQA contains a Java dataset with 119,778 question-answer pairs and a Python dataset with 70,085 question-answer pairs. To obtain natural and faithful questions and answers, we implement syntactic rules and semantic analysis to transform code comments into question-answer pairs. We present the construction process and conduct systematic analysis of our dataset. Experiment results achieved by several neural baselines on our dataset are shown and discussed. While research on question-answering and machine reading comprehension develops rapidly, few prior work has drawn attention to code question answering. This new dataset can serve as a useful research benchmark for source code comprehension.

Conversational search seeks to retrieve relevant passages for the given questions in Conversational QA (ConvQA). Questions in ConvQA face challenges such as omissions and coreferences, making it difficult to obtain desired search results. Conversational Query Reformulation (CQR) transforms these current queries into de-contextualized forms to resolve these issues. However, existing CQR methods focus on rewriting human-friendly queries, which may not always yield optimal search results for the retriever. To overcome this challenge, we introduce GuideCQR, a framework that utilizes guided documents to refine queries, ensuring that they are optimal for retrievers. Specifically, we augment keywords, generate expected answers from the re-ranked documents, and unify them with the filtering process. Experimental results show that queries enhanced by guided documents outperform previous CQR methods. Especially, GuideCQR surpasses the performance of Large Language Model (LLM) prompt-powered approaches and demonstrates the importance of the guided documents in formulating retriever-friendly queries across diverse setups.

Recently, reading comprehension models achieved near-human performance on large-scale datasets such as SQuAD, CoQA, MS Macro, RACE, etc. This is largely due to the release of pre-trained contextualized representations such as BERT and ELMo, which can be fine-tuned for the target task. Despite those advances and the creation of more challenging datasets, most of the work is still done for English. Here, we study the effectiveness of multilingual BERT fine-tuned on large-scale English datasets for reading comprehension (e.g., for RACE), and we apply it to Bulgarian multiple-choice reading comprehension. We propose a new dataset containing 2,221 questions from matriculation exams for twelfth grade in various subjects -history, biology, geography and philosophy-, and 412 additional questions from online quizzes in history. While the quiz authors gave no relevant context, we incorporate knowledge from Wikipedia, retrieving documents matching the combination of question + each answer option. Moreover, we experiment with different indexing and pre-training strategies. The evaluation results show accuracy of 42.23%, which is well above the baseline of 24.89%.

Factual questions typically can be answered correctly at different levels of granularity. For example, both ``August 4, 1961'' and ``1961'' are correct answers to the question ``When was Barack Obama born?''. Standard question answering (QA) evaluation protocols, however, do not explicitly take this into account and compare a predicted answer against answers of a single granularity level. In this work, we propose GRANOLA QA, a novel evaluation setting where a predicted answer is evaluated in terms of accuracy and informativeness against a set of multi-granularity answers. We present a simple methodology for enriching existing datasets with multi-granularity answers, and create GRANOLA-EQ, a multi-granularity version of the EntityQuestions dataset. We evaluate a range of decoding methods on GRANOLA-EQ, including a new algorithm, called Decoding with Response Aggregation (DRAG), that is geared towards aligning the response granularity with the model's uncertainty. Our experiments show that large language models with standard decoding tend to generate specific answers, which are often incorrect. In contrast, when evaluated on multi-granularity answers, DRAG yields a nearly 20 point increase in accuracy on average, which further increases for rare entities. Overall, this reveals that standard evaluation and decoding schemes may significantly underestimate the knowledge encapsulated in LMs.

Augmenting Large Language Models (LLMs) for Question Answering (QA) with domain specific data has attracted wide attention. However, domain data often exists in a hybrid format, including text and semi-structured tables, posing challenges for the seamless integration of information. Table-to-Text Generation is a promising solution by facilitating the transformation of hybrid data into a uniformly text-formatted corpus. Although this technique has been widely studied by the NLP community, there is currently no comparative analysis on how corpora generated by different table-to-text methods affect the performance of QA systems. In this paper, we address this research gap in two steps. First, we innovatively integrate table-to-text generation into the framework of enhancing LLM-based QA systems with domain hybrid data. Then, we utilize this framework in real-world industrial data to conduct extensive experiments on two types of QA systems (DSFT and RAG frameworks) with four representative methods: Markdown format, Template serialization, TPLM-based method, and LLM-based method. Based on the experimental results, we draw some empirical findings and explore the underlying reasons behind the success of some methods. We hope the findings of this work will provide a valuable reference for the academic and industrial communities in developing robust QA systems.

Although BERT and its variants have reshaped the NLP landscape, it still remains unclear how best to derive sentence embeddings from such pre-trained Transformers. In this work, we propose a contrastive learning method that utilizes self-guidance for improving the quality of BERT sentence representations. Our method fine-tunes BERT in a self-supervised fashion, does not rely on data augmentation, and enables the usual [CLS] token embeddings to function as sentence vectors. Moreover, we redesign the contrastive learning objective (NT-Xent) and apply it to sentence representation learning. We demonstrate with extensive experiments that our approach is more effective than competitive baselines on diverse sentence-related tasks. We also show it is efficient at inference and robust to domain shifts.

Query expansion aims to mitigate the mismatch between the language used in a query and in a document. However, query expansion methods can suffer from introducing non-relevant information when expanding the query. To bridge this gap, inspired by recent advances in applying contextualized models like BERT to the document retrieval task, this paper proposes a novel query expansion model that leverages the strength of the BERT model to select relevant document chunks for expansion. In evaluation on the standard TREC Robust04 and GOV2 test collections, the proposed BERT-QE model significantly outperforms BERT-Large models.

Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment. In this paper, we ask the question: Can we improve QA systems further post-deployment based on user interactions? We focus on two kinds of improvements: 1) improving the QA system's performance itself, and 2) providing the model with the ability to explain the correctness or incorrectness of an answer. We collect a retrieval-based QA dataset, FeedbackQA, which contains interactive feedback from users. We collect this dataset by deploying a base QA system to crowdworkers who then engage with the system and provide feedback on the quality of its answers. The feedback contains both structured ratings and unstructured natural language explanations. We train a neural model with this feedback data that can generate explanations and re-score answer candidates. We show that feedback data not only improves the accuracy of the deployed QA system but also other stronger non-deployed systems. The generated explanations also help users make informed decisions about the correctness of answers. Project page: https://mcgill-nlp.github.io/feedbackqa/

This paper investigates the capabilities of Large Language Models (LLMs) in the context of understanding their own knowledge and measuring their uncertainty. We argue this is an important feature for mitigating hallucinations. Specifically, we focus on addressing known-unknown questions, characterized by high uncertainty due to the absence of definitive answers. To facilitate our study, we collect a dataset with new Known-Unknown Questions (KUQ) and propose a novel categorization scheme to elucidate the sources of uncertainty. Subsequently, we assess the LLMs' ability to differentiate between known and unknown questions and classify them accordingly. Moreover, we evaluate the quality of their answers in an Open-Ended QA setting. To quantify the uncertainty expressed in the answers, we create a semantic evaluation method that measures the model's accuracy in expressing uncertainty between known vs unknown questions.

A BERT-based Neural Ranking Model (NRM) can be either a crossencoder or a bi-encoder. Between the two, bi-encoder is highly efficient because all the documents can be pre-processed before the actual query time. In this work, we show two approaches for improving the performance of BERT-based bi-encoders. The first approach is to replace the full fine-tuning step with a lightweight fine-tuning. We examine lightweight fine-tuning methods that are adapter-based, prompt-based, and hybrid of the two. The second approach is to develop semi-Siamese models where queries and documents are handled with a limited amount of difference. The limited difference is realized by learning two lightweight fine-tuning modules, where the main language model of BERT is kept common for both query and document. We provide extensive experiment results for monoBERT, TwinBERT, and ColBERT where three performance metrics are evaluated over Robust04, ClueWeb09b, and MS-MARCO datasets. The results confirm that both lightweight fine-tuning and semi-Siamese are considerably helpful for improving BERT-based bi-encoders. In fact, lightweight fine-tuning is helpful for crossencoder, too

A large number of reading comprehension (RC) datasets has been created recently, but little analysis has been done on whether they generalize to one another, and the extent to which existing datasets can be leveraged for improving performance on new ones. In this paper, we conduct such an investigation over ten RC datasets, training on one or more source RC datasets, and evaluating generalization, as well as transfer to a target RC dataset. We analyze the factors that contribute to generalization, and show that training on a source RC dataset and transferring to a target dataset substantially improves performance, even in the presence of powerful contextual representations from BERT (Devlin et al., 2019). We also find that training on multiple source RC datasets leads to robust generalization and transfer, and can reduce the cost of example collection for a new RC dataset. Following our analysis, we propose MultiQA, a BERT-based model, trained on multiple RC datasets, which leads to state-of-the-art performance on five RC datasets. We share our infrastructure for the benefit of the research community.

Retrieval-Augmented Generation (RAG) is a cornerstone of modern question answering (QA) systems, enabling grounded answers based on external knowledge. Although recent progress has been driven by open-domain datasets, enterprise QA systems need datasets that mirror the concrete, domain-specific issues users raise in day-to-day support scenarios. Critically, evaluating end-to-end RAG systems requires benchmarks comprising not only question--answer pairs but also the specific knowledge base (KB) snapshot from which answers were derived. To address this need, we introduce WixQA, a benchmark suite featuring QA datasets precisely grounded in the released KB corpus, enabling holistic evaluation of retrieval and generation components. WixQA includes three distinct QA datasets derived from Wix.com customer support interactions and grounded in a snapshot of the public Wix Help Center KB: (i) WixQA-ExpertWritten, 200 real user queries with expert-authored, multi-step answers; (ii) WixQA-Simulated, 200 expert-validated QA pairs distilled from user dialogues; and (iii) WixQA-Synthetic, 6,222 LLM-generated QA pairs, with one pair systematically derived from each article in the knowledge base. We release the KB snapshot alongside the datasets under MIT license and provide comprehensive baseline results, forming a unique benchmark for evaluating enterprise RAG systems in realistic enterprise environments.

Existing question answering (QA) datasets are no longer challenging to most powerful Large Language Models (LLMs). Traditional QA benchmarks like TriviaQA, NaturalQuestions, ELI5 and HotpotQA mainly study ``known unknowns'' with clear indications of both what information is missing, and how to find it to answer the question. Hence, good performance on these benchmarks provides a false sense of security. A yet unmet need of the NLP community is a bank of non-factoid, multi-perspective questions involving a great deal of unclear information needs, i.e. ``unknown uknowns''. We claim we can find such questions in search engine logs, which is surprising because most question-intent queries are indeed factoid. We present Researchy Questions, a dataset of search engine queries tediously filtered to be non-factoid, ``decompositional'' and multi-perspective. We show that users spend a lot of ``effort'' on these questions in terms of signals like clicks and session length, and that they are also challenging for GPT-4. We also show that ``slow thinking'' answering techniques, like decomposition into sub-questions shows benefit over answering directly. We release sim 100k Researchy Questions, along with the Clueweb22 URLs that were clicked.

Query-by-document (QBD) retrieval is an Information Retrieval task in which a seed document acts as the query and the goal is to retrieve related documents -- it is particular common in professional search tasks. In this work we improve the retrieval effectiveness of the BERT re-ranker, proposing an extension to its fine-tuning step to better exploit the context of queries. To this end, we use an additional document-level representation learning objective besides the ranking objective when fine-tuning the BERT re-ranker. Our experiments on two QBD retrieval benchmarks show that the proposed multi-task optimization significantly improves the ranking effectiveness without changing the BERT re-ranker or using additional training samples. In future work, the generalizability of our approach to other retrieval tasks should be further investigated.

African languages have far less in-language content available digitally, making it challenging for question answering systems to satisfy the information needs of users. Cross-lingual open-retrieval question answering (XOR QA) systems -- those that retrieve answer content from other languages while serving people in their native language -- offer a means of filling this gap. To this end, we create AfriQA, the first cross-lingual QA dataset with a focus on African languages. AfriQA includes 12,000+ XOR QA examples across 10 African languages. While previous datasets have focused primarily on languages where cross-lingual QA augments coverage from the target language, AfriQA focuses on languages where cross-lingual answer content is the only high-coverage source of answer content. Because of this, we argue that African languages are one of the most important and realistic use cases for XOR QA. Our experiments demonstrate the poor performance of automatic translation and multilingual retrieval methods. Overall, AfriQA proves challenging for state-of-the-art QA models. We hope that the dataset enables the development of more equitable QA technology.

In open-domain question answering, dense passage retrieval has become a new paradigm to retrieve relevant passages for finding answers. Typically, the dual-encoder architecture is adopted to learn dense representations of questions and passages for semantic matching. However, it is difficult to effectively train a dual-encoder due to the challenges including the discrepancy between training and inference, the existence of unlabeled positives and limited training data. To address these challenges, we propose an optimized training approach, called RocketQA, to improving dense passage retrieval. We make three major technical contributions in RocketQA, namely cross-batch negatives, denoised hard negatives and data augmentation. The experiment results show that RocketQA significantly outperforms previous state-of-the-art models on both MSMARCO and Natural Questions. We also conduct extensive experiments to examine the effectiveness of the three strategies in RocketQA. Besides, we demonstrate that the performance of end-to-end QA can be improved based on our RocketQA retriever.

In this paper, we present the first multilingual FAQ dataset publicly available. We collected around 6M FAQ pairs from the web, in 21 different languages. Although this is significantly larger than existing FAQ retrieval datasets, it comes with its own challenges: duplication of content and uneven distribution of topics. We adopt a similar setup as Dense Passage Retrieval (DPR) and test various bi-encoders on this dataset. Our experiments reveal that a multilingual model based on XLM-RoBERTa achieves the best results, except for English. Lower resources languages seem to learn from one another as a multilingual model achieves a higher MRR than language-specific ones. Our qualitative analysis reveals the brittleness of the model on simple word changes. We publicly release our dataset, model and training script.

The information in tables can be an important complement to text, making table-based question answering (QA) systems of great value. The intrinsic complexity of handling tables often adds an extra burden to both model design and data annotation. In this paper, we aim to develop a simple table-based QA model with minimal annotation effort. Motivated by the fact that table-based QA requires both alignment between questions and tables and the ability to perform complicated reasoning over multiple table elements, we propose an omnivorous pretraining approach that consumes both natural and synthetic data to endow models with these respective abilities. Specifically, given freely available tables, we leverage retrieval to pair them with relevant natural sentences for mask-based pretraining, and synthesize NL questions by converting SQL sampled from tables for pretraining with a QA loss. We perform extensive experiments in both few-shot and full settings, and the results clearly demonstrate the superiority of our model OmniTab, with the best multitasking approach achieving an absolute gain of 16.2% and 2.7% in 128-shot and full settings respectively, also establishing a new state-of-the-art on WikiTableQuestions. Detailed ablations and analyses reveal different characteristics of natural and synthetic data, shedding light on future directions in omnivorous pretraining. Code, pretraining data, and pretrained models are available at https://github.com/jzbjyb/OmniTab.

The field of natural language processing (NLP) has seen remarkable advancements, thanks to the power of deep learning and foundation models. Language models, and specifically BERT, have been key players in this progress. In this study, we trained and introduced two new BERT models using Persian data. We put our models to the test, comparing them to seven existing models across 14 diverse Persian natural language understanding (NLU) tasks. The results speak for themselves: our larger model outperforms the competition, showing an average improvement of at least +2.8 points. This highlights the effectiveness and potential of our new BERT models for Persian NLU tasks.

Existing open-domain question answering (QA) models are not suitable for real-time usage because they need to process several long documents on-demand for every input query. In this paper, we introduce the query-agnostic indexable representation of document phrases that can drastically speed up open-domain QA and also allows us to reach long-tail targets. In particular, our dense-sparse phrase encoding effectively captures syntactic, semantic, and lexical information of the phrases and eliminates the pipeline filtering of context documents. Leveraging optimization strategies, our model can be trained in a single 4-GPU server and serve entire Wikipedia (up to 60 billion phrases) under 2TB with CPUs only. Our experiments on SQuAD-Open show that our model is more accurate than DrQA (Chen et al., 2017) with 6000x reduced computational cost, which translates into at least 58x faster end-to-end inference benchmark on CPUs.

Even though term-based methods such as BM25 provide strong baselines in ranking, under certain conditions they are dominated by large pre-trained masked language models (MLMs) such as BERT. To date, the source of their effectiveness remains unclear. Is it their ability to truly understand the meaning through modeling syntactic aspects? We answer this by manipulating the input order and position information in a way that destroys the natural sequence order of query and passage and shows that the model still achieves comparable performance. Overall, our results highlight that syntactic aspects do not play a critical role in the effectiveness of re-ranking with BERT. We point to other mechanisms such as query-passage cross-attention and richer embeddings that capture word meanings based on aggregated context regardless of the word order for being the main attributions for its superior performance.

Wikipedia can be edited by anyone and thus contains various quality sentences. Therefore, Wikipedia includes some poor-quality edits, which are often marked up by other editors. While editors' reviews enhance the credibility of Wikipedia, it is hard to check all edited text. Assisting in this process is very important, but a large and comprehensive dataset for studying it does not currently exist. Here, we propose WikiSQE, the first large-scale dataset for sentence quality estimation in Wikipedia. Each sentence is extracted from the entire revision history of English Wikipedia, and the target quality labels were carefully investigated and selected. WikiSQE has about 3.4 M sentences with 153 quality labels. In the experiment with automatic classification using competitive machine learning models, sentences that had problems with citation, syntax/semantics, or propositions were found to be more difficult to detect. In addition, by performing human annotation, we found that the model we developed performed better than the crowdsourced workers. WikiSQE is expected to be a valuable resource for other tasks in NLP.

The goal of text ranking is to generate an ordered list of texts retrieved from a corpus in response to a query. Although the most common formulation of text ranking is search, instances of the task can also be found in many natural language processing applications. This survey provides an overview of text ranking with neural network architectures known as transformers, of which BERT is the best-known example. The combination of transformers and self-supervised pretraining has been responsible for a paradigm shift in natural language processing (NLP), information retrieval (IR), and beyond. In this survey, we provide a synthesis of existing work as a single point of entry for practitioners who wish to gain a better understanding of how to apply transformers to text ranking problems and researchers who wish to pursue work in this area. We cover a wide range of modern techniques, grouped into two high-level categories: transformer models that perform reranking in multi-stage architectures and dense retrieval techniques that perform ranking directly. There are two themes that pervade our survey: techniques for handling long documents, beyond typical sentence-by-sentence processing in NLP, and techniques for addressing the tradeoff between effectiveness (i.e., result quality) and efficiency (e.g., query latency, model and index size). Although transformer architectures and pretraining techniques are recent innovations, many aspects of how they are applied to text ranking are relatively well understood and represent mature techniques. However, there remain many open research questions, and thus in addition to laying out the foundations of pretrained transformers for text ranking, this survey also attempts to prognosticate where the field is heading.

Though current long-context large language models (LLMs) have demonstrated impressive capacities in answering user questions based on extensive text, the lack of citations in their responses makes user verification difficult, leading to concerns about their trustworthiness due to their potential hallucinations. In this work, we aim to enable long-context LLMs to generate responses with fine-grained sentence-level citations, improving their faithfulness and verifiability. We first introduce LongBench-Cite, an automated benchmark for assessing current LLMs' performance in Long-Context Question Answering with Citations (LQAC), revealing considerable room for improvement. To this end, we propose CoF (Coarse to Fine), a novel pipeline that utilizes off-the-shelf LLMs to automatically generate long-context QA instances with precise sentence-level citations, and leverage this pipeline to construct LongCite-45k, a large-scale SFT dataset for LQAC. Finally, we train LongCite-8B and LongCite-9B using the LongCite-45k dataset, successfully enabling their generation of accurate responses and fine-grained sentence-level citations in a single output. The evaluation results on LongBench-Cite show that our trained models achieve state-of-the-art citation quality, surpassing advanced proprietary models including GPT-4o.

Large language models have recently pushed open domain question answering (ODQA) to new frontiers. However, prevailing retriever-reader pipelines often depend on multiple rounds of prompt level instructions, leading to high computational overhead, instability, and suboptimal retrieval coverage. In this paper, we propose EmbQA, an embedding-level framework that alleviates these shortcomings by enhancing both the retriever and the reader. Specifically, we refine query representations via lightweight linear layers under an unsupervised contrastive learning objective, thereby reordering retrieved passages to highlight those most likely to contain correct answers. Additionally, we introduce an exploratory embedding that broadens the model's latent semantic space to diversify candidate generation and employs an entropy-based selection mechanism to choose the most confident answer automatically. Extensive experiments across three open-source LLMs, three retrieval methods, and four ODQA benchmarks demonstrate that EmbQA substantially outperforms recent baselines in both accuracy and efficiency.

Large Language Model (LLM) has gained popularity and achieved remarkable results in open-domain tasks, but its performance in real industrial domain-specific scenarios is average since there is no specific knowledge in it. This issue has attracted widespread attention, but there are few relevant benchmarks available. In this paper, we provide a benchmark Question Answering (QA) dataset named MSQA, which is about Microsoft products and IT technical problems encountered by customers. This dataset contains industry cloud-specific QA knowledge, which is not available for general LLM, so it is well suited for evaluating methods aimed at improving domain-specific capabilities of LLM. In addition, we propose a new model interaction paradigm that can empower LLM to achieve better performance on domain-specific tasks where it is not proficient. Extensive experiments demonstrate that the approach following our model fusion framework outperforms the commonly used LLM with retrieval methods.

We present a new kind of question answering dataset, OpenBookQA, modeled after open book exams for assessing human understanding of a subject. The open book that comes with our questions is a set of 1329 elementary level science facts. Roughly 6000 questions probe an understanding of these facts and their application to novel situations. This requires combining an open book fact (e.g., metals conduct electricity) with broad common knowledge (e.g., a suit of armor is made of metal) obtained from other sources. While existing QA datasets over documents or knowledge bases, being generally self-contained, focus on linguistic understanding, OpenBookQA probes a deeper understanding of both the topic---in the context of common knowledge---and the language it is expressed in. Human performance on OpenBookQA is close to 92%, but many state-of-the-art pre-trained QA methods perform surprisingly poorly, worse than several simple neural baselines we develop. Our oracle experiments designed to circumvent the knowledge retrieval bottleneck demonstrate the value of both the open book and additional facts. We leave it as a challenge to solve the retrieval problem in this multi-hop setting and to close the large gap to human performance.

Question answering over knowledge graphs (KG-QA) is a vital topic in IR. Questions with temporal intent are a special class of practical importance, but have not received much attention in research. This work presents EXAQT, the first end-to-end system for answering complex temporal questions that have multiple entities and predicates, and associated temporal conditions. EXAQT answers natural language questions over KGs in two stages, one geared towards high recall, the other towards precision at top ranks. The first step computes question-relevant compact subgraphs within the KG, and judiciously enhances them with pertinent temporal facts, using Group Steiner Trees and fine-tuned BERT models. The second step constructs relational graph convolutional networks (R-GCNs) from the first step's output, and enhances the R-GCNs with time-aware entity embeddings and attention over temporal relations. We evaluate EXAQT on TimeQuestions, a large dataset of 16k temporal questions we compiled from a variety of general purpose KG-QA benchmarks. Results show that EXAQT outperforms three state-of-the-art systems for answering complex questions over KGs, thereby justifying specialized treatment of temporal QA.

In this work, we introduce ChatQA, a family of conversational question answering (QA) models, that obtain GPT-4 level accuracies. Specifically, we propose a two-stage instruction tuning method that can significantly improve the zero-shot conversational QA results from large language models (LLMs). To handle retrieval in conversational QA, we fine-tune a dense retriever on a multi-turn QA dataset, which provides comparable results to using the state-of-the-art query rewriting model while largely reducing deployment cost. Notably, our ChatQA-70B can outperform GPT-4 in terms of average score on 10 conversational QA datasets (54.14 vs. 53.90), without relying on any synthetic data from OpenAI GPT models.

In this paper, we release a largest ever medical Question Answering (QA) dataset with 26 million QA pairs. We benchmark many existing approaches in our dataset in terms of both retrieval and generation. Experimental results show that the existing models perform far lower than expected and the released dataset is still challenging in the pre-trained language model era. Moreover, we also experimentally show the benefit of the proposed dataset in many aspects: (i) trained models for other QA datasets in a zero-shot fashion; and (ii) as external knowledge for retrieval-augmented generation (RAG); and (iii) improving existing pre-trained language models by using the QA pairs as a pre-training corpus in continued training manner. We believe that this dataset will not only contribute to medical research but also facilitate both the patients and clinical doctors. See https://github.com/FreedomIntelligence/Huatuo-26M.

Text generation has made significant advances in the last few years. Yet, evaluation metrics have lagged behind, as the most popular choices (e.g., BLEU and ROUGE) may correlate poorly with human judgments. We propose BLEURT, a learned evaluation metric based on BERT that can model human judgments with a few thousand possibly biased training examples. A key aspect of our approach is a novel pre-training scheme that uses millions of synthetic examples to help the model generalize. BLEURT provides state-of-the-art results on the last three years of the WMT Metrics shared task and the WebNLG Competition dataset. In contrast to a vanilla BERT-based approach, it yields superior results even when the training data is scarce and out-of-distribution.

Large Language Models (LLMs) exhibit remarkable capabilities but are prone to generating inaccurate or hallucinatory responses. This limitation stems from their reliance on vast pretraining datasets, making them susceptible to errors in unseen scenarios. To tackle these challenges, Retrieval-Augmented Generation (RAG) addresses this by incorporating external, relevant documents into the response generation process, thus leveraging non-parametric knowledge alongside LLMs' in-context learning abilities. However, existing RAG implementations primarily focus on initial input for context retrieval, overlooking the nuances of ambiguous or complex queries that necessitate further clarification or decomposition for accurate responses. To this end, we propose learning to Refine Query for Retrieval Augmented Generation (RQ-RAG) in this paper, endeavoring to enhance the model by equipping it with capabilities for explicit rewriting, decomposition, and disambiguation. Our experimental results indicate that our method, when applied to a 7B Llama2 model, surpasses the previous state-of-the-art (SOTA) by an average of 1.9\% across three single-hop QA datasets, and also demonstrates enhanced performance in handling complex, multi-hop QA datasets. Our code is available at https://github.com/chanchimin/RQ-RAG.

In this digital age of news consumption, a news reader has the ability to react, express and share opinions with others in a highly interactive and fast manner. As a consequence, fake news has made its way into our daily life because of very limited capacity to verify news on the Internet by large companies as well as individuals. In this paper, we focus on solving two problems which are part of the fact-checking ecosystem that can help to automate fact-checking of claims in an ever increasing stream of content on social media. For the first problem, claim check-worthiness prediction, we explore the fusion of syntactic features and deep transformer Bidirectional Encoder Representations from Transformers (BERT) embeddings, to classify check-worthiness of a tweet, i.e. whether it includes a claim or not. We conduct a detailed feature analysis and present our best performing models for English and Arabic tweets. For the second problem, claim retrieval, we explore the pre-trained embeddings from a Siamese network transformer model (sentence-transformers) specifically trained for semantic textual similarity, and perform KD-search to retrieve verified claims with respect to a query tweet.

We present DaLAJ 1.0, a Dataset for Linguistic Acceptability Judgments for Swedish, comprising 9 596 sentences in its first version; and the initial experiment using it for the binary classification task. DaLAJ is based on the SweLL second language learner data, consisting of essays at different levels of proficiency. To make sure the dataset can be freely available despite the GDPR regulations, we have sentence-scrambled learner essays and removed part of the metadata about learners, keeping for each sentence only information about the mother tongue and the level of the course where the essay has been written. We use the normalized version of learner language as the basis for the DaLAJ sentences, and keep only one error per sentence. We repeat the same sentence for each individual correction tag used in the sentence. For DaLAJ 1.0 we have used four error categories (out of 35 available in SweLL), all connected to lexical or word-building choices. Our baseline results for the binary classification show an accuracy of 58% for DaLAJ 1.0 using BERT embeddings. The dataset is included in the SwedishGlue (Swe. SuperLim) benchmark. Below, we describe the format of the dataset, first experiments, our insights and the motivation for the chosen approach to data sharing.

Question answering (QA) systems are now available through numerous commercial applications for a wide variety of domains, serving millions of users that interact with them via speech interfaces. However, current benchmarks in QA research do not account for the errors that speech recognition models might introduce, nor do they consider the language variations (dialects) of the users. To address this gap, we augment an existing QA dataset to construct a multi-dialect, spoken QA benchmark on five languages (Arabic, Bengali, English, Kiswahili, Korean) with more than 68k audio prompts in 24 dialects from 255 speakers. We provide baseline results showcasing the real-world performance of QA systems and analyze the effect of language variety and other sensitive speaker attributes on downstream performance. Last, we study the fairness of the ASR and QA models with respect to the underlying user populations. The dataset, model outputs, and code for reproducing all our experiments are available: https://github.com/ffaisal93/SD-QA.

Current approaches to question answering rely on pre-trained language models (PLMs) like RoBERTa. This work challenges the existing question-answer encoding convention and explores finer representations. We begin with testing various pooling methods compared to using the begin-of-sentence token as a question representation for better quality. Next, we explore opportunities to simultaneously embed all answer candidates with the question. This enables cross-reference between answer choices and improves inference throughput via reduced memory usage. Despite their simplicity and effectiveness, these methods have yet to be widely studied in current frameworks. We experiment with different PLMs, and with and without the integration of knowledge graphs. Results prove that the memory efficacy of the proposed techniques with little sacrifice in performance. Practically, our work enhances 38-100% throughput with 26-65% speedups on consumer-grade GPUs by allowing for considerably larger batch sizes. Our work sends a message to the community with promising directions in both representation quality and efficiency for the question-answering task in natural language processing.

Open-domain question answering can be reformulated as a phrase retrieval problem, without the need for processing documents on-demand during inference (Seo et al., 2019). However, current phrase retrieval models heavily depend on sparse representations and still underperform retriever-reader approaches. In this work, we show for the first time that we can learn dense representations of phrases alone that achieve much stronger performance in open-domain QA. We present an effective method to learn phrase representations from the supervision of reading comprehension tasks, coupled with novel negative sampling methods. We also propose a query-side fine-tuning strategy, which can support transfer learning and reduce the discrepancy between training and inference. On five popular open-domain QA datasets, our model DensePhrases improves over previous phrase retrieval models by 15%-25% absolute accuracy and matches the performance of state-of-the-art retriever-reader models. Our model is easy to parallelize due to pure dense representations and processes more than 10 questions per second on CPUs. Finally, we directly use our pre-indexed dense phrase representations for two slot filling tasks, showing the promise of utilizing DensePhrases as a dense knowledge base for downstream tasks.

We present TriviaQA, a challenging reading comprehension dataset containing over 650K question-answer-evidence triples. TriviaQA includes 95K question-answer pairs authored by trivia enthusiasts and independently gathered evidence documents, six per question on average, that provide high quality distant supervision for answering the questions. We show that, in comparison to other recently introduced large-scale datasets, TriviaQA (1) has relatively complex, compositional questions, (2) has considerable syntactic and lexical variability between questions and corresponding answer-evidence sentences, and (3) requires more cross sentence reasoning to find answers. We also present two baseline algorithms: a feature-based classifier and a state-of-the-art neural network, that performs well on SQuAD reading comprehension. Neither approach comes close to human performance (23% and 40% vs. 80%), suggesting that TriviaQA is a challenging testbed that is worth significant future study. Data and code available at -- http://nlp.cs.washington.edu/triviaqa/

Question Answering (QA) on narrative text poses a unique challenge to current systems, requiring a deep understanding of long, complex documents. However, the reliability of NarrativeQA, the most widely used benchmark in this domain, is hindered by noisy documents and flawed QA pairs. In this work, we introduce LiteraryQA, a high-quality subset of NarrativeQA focused on literary works. Using a human- and LLM-validated pipeline, we identify and correct low-quality QA samples while removing extraneous text from source documents. We then carry out a meta-evaluation of automatic metrics to clarify how systems should be evaluated on LiteraryQA. This analysis reveals that all n-gram-based metrics have a low system-level correlation to human judgment, while LLM-as-a-Judge evaluations, even with small open-weight models, can strongly agree with the ranking identified by humans. Finally, we benchmark a set of long-context LLMs on LiteraryQA. We release our code and data at https://github.com/SapienzaNLP/LiteraryQA.